no mouse or keyboard


Use this tutorial to download a Windows 11 ISO on your second computer


and then use Rufus to make a bootable USB. Rufus - Create bootable USB drives the easy way
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
A question no one has asked. Can you get into bios using wired keyboard?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
No, because his mouse and keyboard are not working!
He acquired a usb mouse and KB but we've only been discussing mouse and KB in relation to Windows. If a wired KB will get him into bios, that proves his usb ports are working.as well as KB. That be the case, it should also get him into recovery where he could try a system restore
That's why I asked.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
whole topic is not tracking. OP stated they managed to get into safe mode... so it cant be a hardware issue but then stated that the same issue of freezing occurs in safe mode, which doesnt add up because a wired keyboard in safe mode is impossible to cause driver conflicts. something is seriously jacked on the system if that is the case
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Restart the computer and press F2 constantly to boot into Setup (Bios) If this works, there is no problem with the USB outside of Windows.
Go to Integrated Peripherals or Advanced. Look for USB and see if it is Disabled. If so Enable it. Save and Exit

You can also Restart the computer holding the Shift key, once you see the spinning windows wheel, shut down the computer, holding power button for 15 seconds if needed. Then start the computer again. If you see the spinning circle shut down again. Do this 3 times in a row, and you should trigger an Automatic Repair. If this fails, choose Troubleshooting/Advanced . Here you can do a System Restore. to a time before this happened.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
First step. Using the wired keyboard can you access your BIOS F2 or F12 on a dell
 

My Computer My Computer

At a glance

Win 11 Enterprise
OS
Win 11 Enterprise
Computer type
Laptop
its UEFIsystem btw
 

My Computer My Computer

At a glance

windows 11ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz16 gbonboard
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
dell optiplex
CPU
ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
16 gb
Graphics Card(s)
onboard
Hard Drives
2
before you answer ANY other questions, what make is your motherboard (ASUS, GIGABYTE, HP...?)
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
it says dell on the mobo
 

My Computer My Computer

At a glance

windows 11ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz16 gbonboard
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
dell optiplex
CPU
ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
16 gb
Graphics Card(s)
onboard
Hard Drives
2
it says dell on the mobo
ok. question 2:

when you first boot up and the dell POST screen shows.. are you able to continuously hit F2 to get into the BIOS/UEFI or F12 to bring up the boot menu?
*you stated that you got into safe mode... so i am assuming that is a yes, but will wait for confirmation
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Can not find his help post He needed help getting his mouse working again I went too co-piolet this is what he needs to do

You​

trying to help a fellow Win11 forum member that maybe using a desktop computer ( I have not hand for years) get to device manager to remove mouse ? so he can restart desktop to get his mouse back

Copilot​

Got it! Here’s a step-by-step guide to help your forum friend access Device Manager and remove the mouse driver:
  1. Open the Start Menu: Press the Windows key on the keyboard or click the Windows icon in the bottom-left corner of the screen1.
  2. Type "Device Manager": In the search bar, type "Device Manager" and select it from the search results1.
  3. Access Device Manager: Alternatively, they can press Windows key + X to open the Quick Access Menu and select "Device Manager" from the list2.
  4. Locate the Mouse Driver: In Device Manager, expand the "Mice and other pointing devices" section3.
  5. Right-Click and Uninstall: Right-click on the mouse driver and select "Uninstall device."3
  6. Restart the Computer: After uninstalling the driver, restart the computer. Windows should automatically reinstall the driver, hopefully resolving the issue.
 

My Computer My Computer

At a glance

Win 11 HomeIntel Core Ultra7 Processor16gbIntel Arc
OS
Win 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron i7640-7366BLU 2 in 1
CPU
Intel Core Ultra7 Processor
Memory
16gb
Graphics Card(s)
Intel Arc
Monitor(s) Displays
on laptop 1XHDMI 1.4
Screen Resolution
1920x1200 Full HD+
Hard Drives
1TB SSD
Keyboard
on laptop / on screen using as tablet
Mouse
Microsoft 3500
Internet Speed
800 mg
Browser
Edge
Antivirus
Defender
Can not find his help post He needed help getting his mouse working again I went too co-piolet this is what he needs to do

You​

trying to help a fellow Win11 forum member that maybe using a desktop computer ( I have not hand for years) get to device manager to remove mouse ? so he can restart desktop to get his mouse back

Copilot​

Got it! Here’s a step-by-step guide to help your forum friend access Device Manager and remove the mouse driver:
  1. Open the Start Menu: Press the Windows key on the keyboard or click the Windows icon in the bottom-left corner of the screen1.
  2. Type "Device Manager": In the search bar, type "Device Manager" and select it from the search results1.
  3. Access Device Manager: Alternatively, they can press Windows key + X to open the Quick Access Menu and select "Device Manager" from the list2.
  4. Locate the Mouse Driver: In Device Manager, expand the "Mice and other pointing devices" section3.
  5. Right-Click and Uninstall: Right-click on the mouse driver and select "Uninstall device."3
  6. Restart the Computer: After uninstalling the driver, restart the computer. Windows should automatically reinstall the driver, hopefully resolving the issue.
How can he open the start menu??? His mouse and keyboard are not working so he can't log in to Windows. I do wish you would read post #1 before posting. I know you mean well. I'm sure OP is capable of querying ChatGPT and CoPilot!
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
My apologies to @jackg the OP as this thread has not done justice to your question or been helpful at all. If you weren't confused when you came here, you must be now. Advice should be given methodically, in the proper perspective of the question that is asked and the information that is given, and in the proper troubleshooting sequence without going off in multiple directions. It hasn't happened here.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I'm sure OP has learnt something here. A thread will inevitably go off in many directions. Unless only one person responds how can the community answer methodically?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
Dacrone.
I press F12, keyboard works at this point
 

My Computer My Computer

At a glance

windows 11ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz16 gbonboard
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
dell optiplex
CPU
ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
16 gb
Graphics Card(s)
onboard
Hard Drives
2
As we suspected, there is nothing wrong with the keyboard or mouse, it is just a software problem, probably a driver issue.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
what do you see after F12?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Defender/Windows Security
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8655
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
i would agree kelper. trying to reinstall windows at the moment just waiting empty dvd,s to arrive
 

My Computer My Computer

At a glance

windows 11ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz16 gbonboard
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
dell optiplex
CPU
ntel(R) Core(TM) i7-2600K CPU @ 3.40GHz 3.40 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
16 gb
Graphics Card(s)
onboard
Hard Drives
2

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