no sound input on Microphone on Windows 11


Almighty1

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I am having a strange issue win Windows 11 Professional x64 21H2 22000.282. I am not getting any microphone sound input in any apps including Voice Recorder as it is completely silent.

1634522061690.png

Sound is detected when testing:
1634522227574.png

Anyone have any pointers on what else to check?

Thanks in advance!
 

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    Dell XPS 15 9570
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    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
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Silly question, but have you checked if there is an updated driver for it?
 

My Computer

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  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP / Spectre x360 Convertible 13
    CPU
    i5-8250U
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    83B9 56.50
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    8GB
    Graphics Card(s)
    Intel(R) UHD Graphics 620
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    Toshiba 256GB SSD
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    500Mbps
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Silly question, but have you checked if there is an updated driver for it?
It is not the driver as it worked before with the same driver. Remember if it was the driver, then it would also not detect the sound when testing it.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
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    Stock
    Keyboard
    Stock
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    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
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    Microsoft EDGE (Chromium based) & Google Chrome
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    Windows Defender that came with Windows
Have you given permission to app to access microphone from Privacy & Security --> Microphone.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
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    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
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    Erica6
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    Micron Technology DDR4-3200 16GB
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    Samsung SyncMaster U28E590
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    SAMSUNG MZVLQ1T0HALB-000H1
Does the mIc have its own software, such as my Headset and iCUE ?
 

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System One System Two

  • OS
    Windows 11 Pro
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    Skylake Special X299
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    Intel Core i9 9900X
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    Asus ROG Strix X299-E Gaming II
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    Thermaltake Riing Duo 14 x3, Thermaltake Riing Plus 14 x2, Corsair HS70 Pro Wireless Headset
  • Operating System
    Windows 10 Pro
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    PC/Desktop
    Manufacturer/Model
    Skylake Special Z170
    CPU
    Intel Core i7 6700K
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    Asus Sabertooth Z170 Mark 1
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    GSkill Trident Z RGB 16GB 3600 16-16-16-36 (F4-3600C16D-16GTZR)
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    Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp
Have you given permission to app to access microphone from Privacy & Security --> Microphone.
Yes, as this was what the setting has been on, I even try toggling it.

1634539908080.png
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
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    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
Does the mIc have its own software, such as my Headset and iCUE ?
No it doesn't as this is the mics built into the Dell XPS 15 9570 Notebook so it's only using Realtek UDA drivers and nothing else.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
Check that 'Allow apps and Windows to use this device for audio' is set to allowed. Tab shows 'Don't Allow' :zany:

1634541292964.png
 

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System One System Two

  • OS
    Win 11 Home & 🐥.
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    Laptop
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    ACER Nitro AN16-41
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    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
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    32 GB DDR5 4800MHz
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    16" QHD+ 165Hz 16:10 IPS Technology
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    1920 X 1200
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    Samsung 990 PRO 2TB
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    Lenovo Bluetooth.
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    500 Mbps
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    Edge
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    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
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    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
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    1920 x 1080 (Full HD)
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    Samsung 970 Evo Plus 2TB NVMe M.2
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    180 Watt, 19.5 V
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    500 Mbps
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Check that 'Allow apps and Windows to use this device for audio' is set to allowed. Tab shows 'Don't Allow' :zany:

View attachment 10484
Well, you and I both have it with the button showing "Don't allow". It is supposed to show the opposite because it's already allowed so clicking the button will "Not allow" it while if the button "Allow", that means it is "Not Allow"
I tried it so the button says "Allow" and it is exactly what I said, the testing no longer detects anything.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
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    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
Well, you and I both have it with the button showing "Don't allow". It is supposed to show the opposite because it's already allowed so clicking the button will "Not allow" it.
Yes. Clicking 'don't allow' then it disallows it and the tab will show 'Allow'. So it's not that then. :(
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Yes. Clicking 'don't allow' then it disallows it and the tab will show 'Allow'. So it's not that then. :(
Nope, wished it was that easy.
 

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
.
Not sure if it helps, but type into run or a cmd "mmsys.cpl"
From there you might check under the recording tab which is your default device and which one is your default communications device. Try to set both to the mic you are using (right click) and try the recorder again
 

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    W10 Enterprise LTSC
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    custom
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    i7-2700K
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    Gigabyte GA-P67A-D3-B3
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    24GB
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    onboard
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    FHD
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    Samsung EVO870 SSD 1TB
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    be quiet 550W
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    I upgraded to W10 only for gaming purposes, otherwise I'd kept my beloved W7 Ultimate x64
  • Operating System
    W11 Pro
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    custom
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    Intel Core i5-2500
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    Gigabyte PH67A-D3-B3
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    4GB
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    MSI Geforce 1050Ti
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    onboard
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    FujitsuSiemens 19"
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    1280x1024 (oldschool 4:3)
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    Samsung EVO850 SSD 250GB + Samsung 1TB HDD
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    be quiet 550W
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    Mars MCNW ATX Gaming
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    be quiet PURE ROCK SLIM BK008
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    oldschool Dell optical wired
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    Dell German 102
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    slow DSL, 10/1Mbps, but thats the best offer here
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    Mozilla 91.2.0esr
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    Defender
    Other Info
    This is an older PC for testing new OS,
    Furthermore: 4 Dell/HP laptops on Win7 Ultimate x64, used for NAS, Media server, browsing, workshop and sound studio
Have you double checked you output/input devices?

Check to see the device you want to use the mic on is listed (chosen) in the "Input device". Also check the "Output device" to insure the sound is routed to your speaker/headphone device.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i Elite Capellix XT
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    Logitech Craft
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    Logitech MX Master 3
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    500mb Download. 11mb Upload
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    Microsoft Edge Chromium
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    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
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    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
.
Not sure if it helps, but type into run or a cmd "mmsys.cpl"
From there you might check under the recording tab which is your default device and which one is your default communications device. Try to set both to the mic you are using (right click) and try the recorder again
Did that too after completely uninstalling the drivers and then using DriverStoreExplorer to delete all things Realtek related to audio before installing the drivers again but this time, even the test did not work. I got to the same thing you mentioned by using Control Panel first and then enabled Internal AUX Jack and Stereo Mix and I noticed the green bars were moving. I didn't have to set the default because it seems both were already pointing at it as the arrow at the bottom was greyed out when the Mic is selected. Ofourse the Mic test worked and I always had the Alexa app running so I enabled keyword and closed the Alexa app and then opened the Alexa app and it's detecting me saying Alexa and ofcourse Voice Recorder works as the circle while recording also gets bigger when I talk and playback did record what I said. My only question is how do I figure out what the correct volume level for the mic should be?

Update:
I spoke too soon, it seems like as soon as I finished posting this comment... It stopped working and the only way I got it working again was first disable the Mic under recording and then enabling it again by right clicking on it.

The above trick does not always work because it did it after I wrote the above and I got it to work once but the second time, I could not get it to work again.

Have you double checked you output/input devices?

Check to see the device you want to use the mic on is listed (chosen) in the "Input device". Also check the "Output device" to insure the sound is routed to your speaker/headphone device.
Yes, I already did that one. I did fix it, see the right above your quoted message.
 
Last edited:

My Computer

System One

  • OS
    Windows XP/7/8/8.1/10/11, Linux, Android, FreeBSD Unix
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9570
    CPU
    Intel® Core™ i7-8750H 8th Gen Processor 2.2Ghz up to 4.1Ghz
    Motherboard
    Dell XPS 15 9570
    Memory
    32GB using 2x16GB modules
    Graphics Card(s)
    Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
    Sound Card
    Realtek ALC3266-CG
    Monitor(s) Displays
    15.6" 4K Touch UltraHD 3840x2160 made by Sharp
    Screen Resolution
    3840x2160
    Hard Drives
    Toshiba KXG60ZNV1T02 NVMe 1024GB/1TB SSD
    PSU
    Dell XPS 15 9570
    Case
    Dell XPS 15 9570
    Cooling
    Stock
    Keyboard
    Stock
    Mouse
    SwitftPoint ProPoint
    Internet Speed
    Comcast/XFinity 1.44Gbps/42.5Mbps
    Browser
    Microsoft EDGE (Chromium based) & Google Chrome
    Antivirus
    Windows Defender that came with Windows
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