Solved Norton up to its old tricks again?


scopio

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Droitwich Worcestershire
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Windows 11 Pro 25h2 64bit 26200.8655
My niece bought a new Acer Aspire Vero laptop which came with a free trial of Norton which she used until the end of the free term. After which she run Norton Removal Tool to uninstall Norton but it did not remove the Norton Download Manager!

Every time she powered on the laptop Norton Download Manager would initialised with a screen (see screenshot below) that can not be closed by click the X, the only clickable thins you could do was click on Remind me later or Tell me more buttons.
2022-12-15_18-53-04.jpg

My niece bought a new Acer Aspire Vero laptop which came with a free trial of Norton which she used until the end of the free term. After which she run Norton Removal Tool to uninstall Norton but it did not remove the Norton Download Manager!

Every time she powered on the laptop Norton Download Manager would initialised with a screen (see screenshot below) that can not be closed by click the X, the only clickable thins you could do was click on Remind me later or Tell me more buttons.
2022-12-15_18-56-51.jpg
2022-12-15_18-55-57.jpg
2022-12-15_18-58-20.jpg
2022-12-15_18-57-47.jpg

Once again Norton trying to make it difficult for users to uninstall any of Norton’s software, wonder if they are going to keep being difficult with Avast, AVG and CCleaner too which they have acquired!

Never liked Norton and never will.
 
Windows Build/Version
Windows 11 Home

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    WDC WD20 EZRX-22Z5HBO SATA 2Tb (D:) Disk Device (DATA)
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  • At a glance

    Windows 11 Home OS build 22621.2134AMD A6-6400K APU (NON WINDOWS 11 COMPLIANT)RAM 8.00 GB (7.19 GB usable)AMD Radeon HD 8470D
    Operating System
    Windows 11 Home OS build 22621.2134
    Computer type
    PC/Desktop
    Manufacturer/Model
    DWT
    CPU
    AMD A6-6400K APU (NON WINDOWS 11 COMPLIANT)
    Motherboard
    ASUS A68HM-K (FM2+ ) (NON WINDOWS 11 COMPLIANT)
    Memory
    RAM 8.00 GB (7.19 GB usable)
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    AMD Radeon HD 8470D
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    Integrated High Definition Audio Device
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    TERRA 2447W
    Screen Resolution
    1920x1080 pixels
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    WDC WDS500G2B0A-00SM50 (SSD) 500GB
    TOSHIBA DT01ACA100 HDD 1TB
    PSU
    300W
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    CiT USB Devil Mesh Gaming Case
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    AMD Stock
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    HID Keyboard Device
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    HID-compliant mouse
    Internet Speed
    37Mbps down 10Mbps up
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    Edge
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    Windows Security + Malwarebytes Premium
    Other Info
    Optical Drive ATAPI iHAS124 F DVD Writer
Kind of ironic when Norton describes itself as anti-malware!
 

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Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
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64GB Corsair Titanium 6000/CL30
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MSI Suprim 5080 SOC
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Soundblaster AE-9
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ASUS TUF Gaming VG289Q
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3840x2160
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Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
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Seasonic PX-2200
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Bequiet! Dark Base Pro 901
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Noctua NH-D15S Chromax black
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Logitech G915 X (wired)
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Logitech G903 with PowerPlay charger
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900Mb/sec
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Microsoft Edge
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Windows Defender
Sadly, it's the way businesses work these days.
If you can't beat the competition, buy them out while cheating along the way.
 
Last edited:

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    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
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    All Branches but Release
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    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
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    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
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    Sportage_RBH
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    Windows 11 Beta
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    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Sorry, but this is really a simple matter of removing the app or renewing the subscription. What tricks is Norton using to remind your subscription is expired??? Simply remove the app if no longer needed.
 

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  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4770)Intel Core 9 Ultra 285K64G (4x16) DDR5 Corsair RGB Dominator Platinu...Radeon (XFX Mercury) RX 9070XT OC (with Magne...
    OS
    Windows 11 Pro 24H2 (Build 26100.4770)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
    Sound Card
    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3S
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
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    Windows Security
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    System used for gaming, photography, music, school.
  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
    Operating System
    Windows 11 Pro 24H2 (Build 26100.4061)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core i9-9900K
    Motherboard
    Gigabyte Z390 Aorus Xtreme
    Memory
    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
    Graphics card(s)
    Radeon XFX Merc 7900XT (20gig)
    Sound Card
    Onboard
    Monitor(s) Displays
    24-Inch NEC PA242W
    Screen Resolution
    2880 x 1800
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    2 X NVME, 1 X SATA SSD
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    EVGA Super Nova 1000 P2 (1000 Watt)
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    Phantek Enthoo Luxe
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    Corsair H115i Elite AIO Cooler
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    Logitech Keys
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    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
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    Microsoft Edge Chromium
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    Backup System
I keep getting pestered to install McAfee. I have complained repeatedly to McAfee that these emails are from resellers.
The links all include an affiliate ID, so it's obvious that these resellers are on commission. McAfee does not care what tactics resellers use to get a sale, they still pay commission. McAfee never respond. I have noticed this attitude is common amongst US software companies.
Norton is just as bad. Peter Norton must be saddened.
 

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  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
Sorry, but this is really a simple matter of removing the app or renewing the subscription. What tricks is Norton using to remind your subscription is expired??? Simply remove the app if no longer needed.
If I'm understanding it correct, they uninstalled the app, but there are components that are not going away which are nagging them.
 

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    Windows 11 ProIntel Core i5-8279u32GB DDR4 2666MhzIntel Iris Plus 655
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SEI8
    CPU
    Intel Core i5-8279u
    Motherboard
    AZW SEI
    Memory
    32GB DDR4 2666Mhz
    Graphics Card(s)
    Intel Iris Plus 655
    Sound Card
    Intel SST
    Monitor(s) Displays
    Asus ProArt PA278QV
    Screen Resolution
    2560x1440
    Hard Drives
    512GB NVMe
    PSU
    NA
    Case
    NA
    Cooling
    NA
    Keyboard
    NA
    Mouse
    NA
    Internet Speed
    500/50
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Mini PC used for testing Windows 11.
  • At a glance

    Windows 10 ProRyzen 9 5900x64GB DDR4-3600EVGA GeForce 3080 FT3 Ultra
    Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 9 5900x
    Motherboard
    Asus Rog Strix X570-E Gaming
    Memory
    64GB DDR4-3600
    Graphics card(s)
    EVGA GeForce 3080 FT3 Ultra
    Sound Card
    Onboard
    Monitor(s) Displays
    ASUS TUF Gaming VG27AQ. ASUS ProArt Display PA278QV 27” WQHD
    Screen Resolution
    2560x1440
    Hard Drives
    2TB WD SN850 PCI-E Gen 4 NVMe
    2TB Sandisk Ultra 2.5" SATA SSD
    PSU
    Seasonic Focus 850
    Case
    Fractal Meshify S2 in White
    Cooling
    Dark Rock Pro CPU cooler, 3 x 140mm case fans
    Keyboard
    Corsiar K65 RGB Lux
    Mouse
    Logitech G9 Laser Mouse
    Internet Speed
    500/50
    Browser
    Chrome
    Antivirus
    Defender.
@scopio - Did you manage to stop Norton Download manager from running at startup? You do not say so thought I'd ask.
 

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  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Sorry, but this is really a simple matter of removing the app or renewing the subscription. What tricks is Norton using to remind your subscription is expired??? Simply remove the app if no longer needed.
Please read post 1 again.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
@wiganken yes I did. That's how I was able to delete the files after I stopped it running in startup.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25h2 64bit 26200.8655AMD Ryzen 7 7700X 8 Core AM5Corsair Vengeance 32GB 5600MHz AMD EXPO DDR5Integrated
    OS
    Windows 11 Pro 25h2 64bit 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-build 09/2023
    CPU
    AMD Ryzen 7 7700X 8 Core AM5
    Motherboard
    ASUS TUF GAMING B650-PLUS WIFI DDR5 PCIe 4.0 ATX
    Memory
    Corsair Vengeance 32GB 5600MHz AMD EXPO DDR5
    Graphics Card(s)
    Integrated
    Sound Card
    Integrated RealTek HD
    Monitor(s) Displays
    ASUS VA24DQ 24" (23.8") Monitor, FHD (1920x1080), IPS, 75Hz,
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 990 PRO 2TB M.2 PCIe 4.0 NVMe SSD/Solid State Drive (C:)
    WDC WD20 EZRX-00D8PB0 SATA 2Tb (E:) Disk Device (VIDEOS)
    WDC WD20 EZRX-22Z5HBO SATA 2Tb (D:) Disk Device (DATA)
    PSU
    Evga 650 Bq, 80+ Bronze 650W, Semi Modular
    Case
    Fractal Design Define 7 Black Mid Tower PC Gaming Case
    Cooling
    3 x 140 case fans
    Keyboard
    Logitech wireless USB
    Mouse
    Logitech wireless USB
    Internet Speed
    74 mbps down 20mbps up
    Browser
    Edge
    Antivirus
    Malwarebytes Premium and Windows Defender
    Other Info
    LG M-DISC WH14NS40 M-DISC Optical drive
  • At a glance

    Windows 11 Home OS build 22621.2134AMD A6-6400K APU (NON WINDOWS 11 COMPLIANT)RAM 8.00 GB (7.19 GB usable)AMD Radeon HD 8470D
    Operating System
    Windows 11 Home OS build 22621.2134
    Computer type
    PC/Desktop
    Manufacturer/Model
    DWT
    CPU
    AMD A6-6400K APU (NON WINDOWS 11 COMPLIANT)
    Motherboard
    ASUS A68HM-K (FM2+ ) (NON WINDOWS 11 COMPLIANT)
    Memory
    RAM 8.00 GB (7.19 GB usable)
    Graphics card(s)
    AMD Radeon HD 8470D
    Sound Card
    Integrated High Definition Audio Device
    Monitor(s) Displays
    TERRA 2447W
    Screen Resolution
    1920x1080 pixels
    Hard Drives
    WDC WDS500G2B0A-00SM50 (SSD) 500GB
    TOSHIBA DT01ACA100 HDD 1TB
    PSU
    300W
    Case
    CiT USB Devil Mesh Gaming Case
    Cooling
    AMD Stock
    Keyboard
    HID Keyboard Device
    Mouse
    HID-compliant mouse
    Internet Speed
    37Mbps down 10Mbps up
    Browser
    Edge
    Antivirus
    Windows Security + Malwarebytes Premium
    Other Info
    Optical Drive ATAPI iHAS124 F DVD Writer

 

My Computers My Computers

  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4770)Intel Core 9 Ultra 285K64G (4x16) DDR5 Corsair RGB Dominator Platinu...Radeon (XFX Mercury) RX 9070XT OC (with Magne...
    OS
    Windows 11 Pro 24H2 (Build 26100.4770)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
    Sound Card
    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3S
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
    Operating System
    Windows 11 Pro 24H2 (Build 26100.4061)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core i9-9900K
    Motherboard
    Gigabyte Z390 Aorus Xtreme
    Memory
    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
    Graphics card(s)
    Radeon XFX Merc 7900XT (20gig)
    Sound Card
    Onboard
    Monitor(s) Displays
    24-Inch NEC PA242W
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 X NVME, 1 X SATA SSD
    PSU
    EVGA Super Nova 1000 P2 (1000 Watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H115i Elite AIO Cooler
    Keyboard
    Logitech Keys
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    Backup System

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