OneDrive 23.002.0102.0004 Sharepoint component crashing


Win7ine

Well-known member
Member
Local time
4:29 PM
Posts
102
Location
Metropolis
OS
Windows 11 PRO / Windows Server 2016 Essentials
Currently deployed Microsoft OneDrive version 23.002.0102.0004 is causing the included Sharepoint component to crash every time Windows starts and OneDrive is executed ... This is happening on all of my machines with this OneDrive version. Never seen this issue before.
***************************************************************************************************************************************
Source
Microsoft SharePoint

Summary
Stopped working

Date
‎23/‎01/‎2023 23:16

Status
Report sent

Description
Faulting Application Path: C:\Users\USERme\AppData\Local\Microsoft\OneDrive\23.002.0102.0004\Microsoft.SharePoint.exe

Problem signature
Problem Event Name: BEX64
Application Name: Microsoft.SharePoint.exe
Application Version: 23.2.102.4
Application Timestamp: 9ff405d5
Fault Module Name: ucrtbase.dll
Fault Module Version: 10.0.22621.608
Fault Module Timestamp: f5fc15a3
Exception Offset: 000000000007f61e
Exception Code: c0000409
Exception Data: 0000000000000007
OS Version: 10.0.22621.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 9ef9
Additional Information 2: 9ef99b76d8f33e615172655e3d9365d3
Additional Information 3: cde4
Additional Information 4: cde42c6d5da7a04dc3a76211d024192e

Extra information about the problem
Bucket ID: ed1d1c6059fea9f37901b62f51e8fb5c (1801921640278850396)
 

My Computer

System One

  • OS
    Windows 11 PRO / Windows Server 2016 Essentials
Yes, it is a know problem and has been fixed in the Release Preview, OneDrive ver 23.007.0109.0001. See this forum for an temporary alternative.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP / Spectre x360 Convertible 13
    CPU
    i5-8250U
    Motherboard
    83B9 56.50
    Memory
    8GB
    Graphics Card(s)
    Intel(R) UHD Graphics 620
    Sound Card
    Realtek High Definition Audio(SST)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 256GB SSD
    Internet Speed
    500Mbps
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender
Yes, it was a known issue last week, fixed in the latest update
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
... and how about the OneDrive Icon Overlays in File Explorer not showing after reinstalling OneDrive ? Also after re-installing, OneDrive now resides in my User/AppData folder and not in the initial /Program Files .... what a mess ...
 

My Computer

System One

  • OS
    Windows 11 PRO / Windows Server 2016 Essentials
Reinstalling OneDrive executing "OneDriveSetup.exe /allusers" (with the "allusers" switch) finally brings back the IconOverlays and places it back into the Program Files folder. Without said switch OneDrive gets installed only for the current user and is missing said IconOverlays. They can only be brought back importing these keys into the registry:
Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2]
@="{5AB7172C-9C11-405C-8DD5-AF20F3606282}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3]
@="{A78ED123-AB77-406B-9962-2A5D9D2F7F30}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive6]
@="{9AA2F32D-362A-42D9-9328-24A483E2CCC3}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive7]
@="{C5FF006E-2AE9-408C-B85B-2DFDD5449D9C}"
 

My Computer

System One

  • OS
    Windows 11 PRO / Windows Server 2016 Essentials
Reinstalling OneDrive executing "OneDriveSetup.exe /allusers" (with the "allusers" switch) finally brings back the IconOverlays and places it back into the Program Files folder. Without said switch OneDrive gets installed only for the current user and is missing said IconOverlays. They can only be brought back importing these keys into the registry:
Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive1]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive2]
@="{5AB7172C-9C11-405C-8DD5-AF20F3606282}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive3]
@="{A78ED123-AB77-406B-9962-2A5D9D2F7F30}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive4]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive5]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive6]
@="{9AA2F32D-362A-42D9-9328-24A483E2CCC3}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ OneDrive7]
@="{C5FF006E-2AE9-408C-B85B-2DFDD5449D9C}"

@Win7ine

After re-installing OneDrive, I also found it didn't end up residing in Program Files. I'd prefer just to start over by an uninstall & reinstall again. But the question I have is in reference to the "all users" switch. I'm not following exactly what the path directory you're referring to. "All users" was eliminated way back so if you could help with what you're referring to it would be appreciated
I'd also would rather not import the keys in the registry

Are you referring to C:\Users\Public when speaking in regard to "All users" ? If that's correct is it also correct in guessing that this is the path directory C:\OneDriveSetup.exe\Users\Public ?


PS: I'm trying to resolve this issue running Windows 10
[Edited for clarifying question]
 
Last edited:

My Computer

System One

  • OS
    Win10
@Win7ine

After re-installing OneDrive, I also found it didn't end up residing in Program Files. I'd prefer just to start over by an uninstall & reinstall again. But the question I have is in reference to the "all users" switch. I'm not following exactly what the path directory you're referring to. "All users" was eliminated way back so if you could help with what you're referring to it would be appreciated
I'd also would rather not import the keys in the registry

Are you referring to C:\Users\Public when speaking in regard to "All users" ? If that's correct is it also correct in guessing that this is the path directory C:\OneDriveSetup.exe\Users\Public ?


PS: I'm trying to resolve this issue running Windows 10
[Edited for clarifying question]
@Jaguwaar, the /allusers switch is a command line switch when executing the installer "OneDriveSetup.exe". It will install OneDrive for all users, not just the current one and has nothing much to do with any file path as such. For this, you do not execute by double clicking but need to convey said switch in an administrative command prompt. Probably easiest for you if you copy the downloaded installer file "OneDriveSetup.exe" to the root of your drive C:\ then open an administrative command prompt and type:

>CD \
>OneDriveSetup /allusers

This will execute the installer with the desired switch. Hope this helps.
 

My Computer

System One

  • OS
    Windows 11 PRO / Windows Server 2016 Essentials
Thank you @Win7ine This is greatly appreciated.

No, I understood the file would be run from a command prompt. The command line syntax was what I was unclear about. It was unclear what switch the self extractor (.exe) package needed to extract the contents of the package to.
It wasn't certain what that command line syntax would be . . >C:\ OneDriveSetup.exe/extract: allusers ?
It also crossed my mind it might've been possible you could've just meant "users/public"
 
Last edited:

My Computer

System One

  • OS
    Win10
Thank you @Win7ine This is greatly appreciated.

No, I understood the file would be run from a command line. The command line syntax was what I was unclear about. It was unclear what switch the self extractor (.exe) package needed to extract the contents of the package to.
So it wasn't certain what that command line syntax would be . . ">C:\ OneDriveSetup.exe/extract: allusers ?
It crossed my mind that it might've been possible you could've just used an old name once used "all users" that had been replaced with "users/public" long ago
Sorry @Jaguwaar I do not understand your question and I don't know if the /extract switch is a valid command for OneDriveSetup. In any case I don't see the point in extracting all content (which is visible with 7Zip for example) into some random directory as I understand you rather want OneDrive installed.
 

My Computer

System One

  • OS
    Windows 11 PRO / Windows Server 2016 Essentials
@Win7ine, I apologize for the confusion. I shouldn't have tried to put as much detail in my last post as I had to explain the reasoning behind my question originally. I actually wasn't making an additional inquiry in my last post because you had already answered the question in post #7. So without adding more confusion, I just want to say thank you again for providing the answer.
 

My Computer

System One

  • OS
    Win10
@Win7ine, I apologize for the confusion. I shouldn't have tried to put as much detail in my last post as I had to explain the reasoning behind my question originally. I actually wasn't making an additional inquiry in my last post because you had already answered the question in post #7. So without adding more confusion, I just want to say thank you again for providing the answer.
No problem at all @Jaguwaar , hope you are all set.
 

My Computer

System One

  • OS
    Windows 11 PRO / Windows Server 2016 Essentials

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