Solved Ongoing audio issues


bigseb

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This is what's happening: listening to music, watching a video or even doing something that doesn't require audio... there'll be a click and the audio disappears. Usually within a second second there'll be another click and the audio's back.

Driver: since I'm running my audio through my studio monitors I'm using my Behringer UMC204HD audio interface and the ASIO4ALL driver. This device is set as the standard device for everything.

What I've observed: Had the sound panel open a few times and seen that with the first click the sound device disappears completely and reappears with the second click.

Weird stuff: This worked fine before. Been doing this for the last 4 years (ever since I got the Behringer) and never had issues. I even reinstalled Windows completely in August/September last year and for a while it worked fine. I don't why this happening now.

Windows version: 25H2. Build 26200.7540

Yes, I am aware that I could plug in some desktop speakers and use the bog standard realtek drivers. The studio monitor are much better sound though and having the Behringer right there on my desk makes it easy to flip-flop between speakers and headphones or even plug in an instrument for some quick recording. And again, this worked fine for years. There are no conflicting drivers installed.

As I type this the sound device has completely disappeared so I'll probably have to reboot. Annoying. Any insight on how to fix this is muchly appreciated.
 

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Have you checked to see if it's a loose connection or a bad wire?
 

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In this guide, we’ll discuss what Audio latency is, some of the common symptoms, and how to troubleshoot any issues you may encounter.
 

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Driver: since I'm running my audio through my studio monitors I'm using my Behringer UMC204HD audio interface and the ASIO4ALL driver. This device is set as the standard device for everything.

Hi bigseb,

Is there no ASIO driver available for your interface? I would advise not using ASIO4ALL at all, if possible.

Kind regards,
1772441096230.webp
 

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Have you checked to see if it's a loose connection or a bad wire?
I changed the cable an hour ago, so far so good. Hoping this is it 'cos that was the easiest fix I've ever done. I will report back here of it happens again though.
Hi bigseb,

Is there no ASIO driver available for your interface? I would advise not using ASIO4ALL at all, if possible.

Kind regards,
View attachment 164754
There is and I installed it after installing the ASIO4ALL driver. In the past Ableton didn't play nice with the Behringer driver so I see what happens. Either way changing the driver made no difference to the audio dropping out. I think it was the cable.
 

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Windows 11AMD Ryzen 7 2700X 3.70 GHz32 Gb4095MB NVIDIA GeForce RTX 2070
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Computer type
PC/Desktop
Manufacturer/Model
Own build
CPU
AMD Ryzen 7 2700X 3.70 GHz
Motherboard
ASUS B450M-A
Memory
32 Gb
Graphics Card(s)
4095MB NVIDIA GeForce RTX 2070
Monitor(s) Displays
AOC Q3279WG5B
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465GB Western Digital WDC SSD
1863GB Seagate HDD
A day later and still no issues. Looks like the cable was the culprit. Many thanks, @Winuser
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 2700X 3.70 GHz32 Gb4095MB NVIDIA GeForce RTX 2070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Own build
CPU
AMD Ryzen 7 2700X 3.70 GHz
Motherboard
ASUS B450M-A
Memory
32 Gb
Graphics Card(s)
4095MB NVIDIA GeForce RTX 2070
Monitor(s) Displays
AOC Q3279WG5B
Screen Resolution
2560x1440
Hard Drives
465GB Western Digital WDC SSD
1863GB Seagate HDD
A day later and still no issues. Looks like the cable was the culprit. Many thanks, @Winuser
Your very welcome! I'm glad the fix was easy and inexpensive. Around the beginning of February I had to replace the audio cable going to my sound bar. I pulled my desktop computer out to do some work on it and saw were the cable had been rubbing on something and was close to shorting out.
 

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    NVIDIA GeForce GTX 1050 TI
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    Realtek Audio
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    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
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    Webroot SecureAnywhere CE 26.1
  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
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    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
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Yes, use ASIO driver. Are you using this for music production or gaming? WSAPI is a better alternative than A4All for gaming. Did you change your HD Audio controller in the BIOS to Disabled to bypass the Realtek board?
 

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