Solved Ongoing audio issues


bigseb

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This is what's happening: listening to music, watching a video or even doing something that doesn't require audio... there'll be a click and the audio disappears. Usually within a second second there'll be another click and the audio's back.

Driver: since I'm running my audio through my studio monitors I'm using my Behringer UMC204HD audio interface and the ASIO4ALL driver. This device is set as the standard device for everything.

What I've observed: Had the sound panel open a few times and seen that with the first click the sound device disappears completely and reappears with the second click.

Weird stuff: This worked fine before. Been doing this for the last 4 years (ever since I got the Behringer) and never had issues. I even reinstalled Windows completely in August/September last year and for a while it worked fine. I don't why this happening now.

Windows version: 25H2. Build 26200.7540

Yes, I am aware that I could plug in some desktop speakers and use the bog standard realtek drivers. The studio monitor are much better sound though and having the Behringer right there on my desk makes it easy to flip-flop between speakers and headphones or even plug in an instrument for some quick recording. And again, this worked fine for years. There are no conflicting drivers installed.

As I type this the sound device has completely disappeared so I'll probably have to reboot. Annoying. Any insight on how to fix this is muchly appreciated.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own build
    CPU
    AMD Ryzen 7 2700X 3.70 GHz
    Motherboard
    ASUS B450M-A
    Memory
    32 Gb
    Graphics Card(s)
    4095MB NVIDIA GeForce RTX 2070
    Monitor(s) Displays
    AOC Q3279WG5B
    Screen Resolution
    2560x1440
    Hard Drives
    465GB Western Digital WDC SSD
    1863GB Seagate HDD
Have you checked to see if it's a loose connection or a bad wire?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
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    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
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    Webroot SecureAnywhere CE 26.1
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
In this guide, we’ll discuss what Audio latency is, some of the common symptoms, and how to troubleshoot any issues you may encounter.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Driver: since I'm running my audio through my studio monitors I'm using my Behringer UMC204HD audio interface and the ASIO4ALL driver. This device is set as the standard device for everything.

Hi bigseb,

Is there no ASIO driver available for your interface? I would advise not using ASIO4ALL at all, if possible.

Kind regards,
1772441096230.webp
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 build 26200.8457
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Workstation P72
    CPU
    Intel i7 8750H @ 2.2 GHz
    Motherboard
    Lenovo 01YU291
    Memory
    16 GB (all Samsung) DDR4-3200 SODIMM (non-ECC) PCIe 3
    Graphics Card(s)
    Intel UHD Graphics 630 & NVIDIA Quadro P600
    Sound Card
    Realtek ALC3286 & Focusrite Saffire 24 Pro DSP
    Monitor(s) Displays
    17.3"
    Screen Resolution
    3840x2160
    Hard Drives
    1TB SSD Samsung 860 EVO SATA 3
    1TB SSD Samsung 970 EVO M.2 NVMe PCIe 3 x 4
    2TB SSD Samsung 990 PRO M.2 NVMe PCIe 3 x 4
    PSU
    230W
    Cooling
    fan
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    Kensington wireless Orbit
    Internet Speed
    640Mbps
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    DuckDuckGo and Firefox
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    Defender
    Other Info
    CM246 Chipset
Have you checked to see if it's a loose connection or a bad wire?
I changed the cable an hour ago, so far so good. Hoping this is it 'cos that was the easiest fix I've ever done. I will report back here of it happens again though.
Hi bigseb,

Is there no ASIO driver available for your interface? I would advise not using ASIO4ALL at all, if possible.

Kind regards,
View attachment 164754
There is and I installed it after installing the ASIO4ALL driver. In the past Ableton didn't play nice with the Behringer driver so I see what happens. Either way changing the driver made no difference to the audio dropping out. I think it was the cable.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own build
    CPU
    AMD Ryzen 7 2700X 3.70 GHz
    Motherboard
    ASUS B450M-A
    Memory
    32 Gb
    Graphics Card(s)
    4095MB NVIDIA GeForce RTX 2070
    Monitor(s) Displays
    AOC Q3279WG5B
    Screen Resolution
    2560x1440
    Hard Drives
    465GB Western Digital WDC SSD
    1863GB Seagate HDD
A day later and still no issues. Looks like the cable was the culprit. Many thanks, @Winuser
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Own build
    CPU
    AMD Ryzen 7 2700X 3.70 GHz
    Motherboard
    ASUS B450M-A
    Memory
    32 Gb
    Graphics Card(s)
    4095MB NVIDIA GeForce RTX 2070
    Monitor(s) Displays
    AOC Q3279WG5B
    Screen Resolution
    2560x1440
    Hard Drives
    465GB Western Digital WDC SSD
    1863GB Seagate HDD
A day later and still no issues. Looks like the cable was the culprit. Many thanks, @Winuser
Your very welcome! I'm glad the fix was easy and inexpensive. Around the beginning of February I had to replace the audio cable going to my sound bar. I pulled my desktop computer out to do some work on it and saw were the cable had been rubbing on something and was close to shorting out.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Yes, use ASIO driver. Are you using this for music production or gaming? WSAPI is a better alternative than A4All for gaming. Did you change your HD Audio controller in the BIOS to Disabled to bypass the Realtek board?
 

My Computer

System One

  • OS
    11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i9-12900kf
    Motherboard
    Gigabyte Z790 AX LGA1700
    Memory
    KLEVV CRAS XR5 RGB DDR5 32GB (2x16GB) 7000MHz
    Graphics Card(s)
    MSI Geforce RTX 2060 Super ARMOR OC 128bit PCIE3 8GbGDDR6
    Sound Card
    MOTU Ultralite mk4
    Monitor(s) Displays
    2
    Hard Drives
    Samsung 980 SSD NVme 1Tb
    other drives
    PSU
    Corsair 750w

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