A few days ago my wife's laptop started displaying Optane popups reporting SMART errors. I quickly downloaded CrystalDiskInfo, ran it, and it showed no errors. I read somewhere on the web that this could be errors in the Optane cache rather than in the drive itself. Unfortunately, I know nothing about Optane so don't know how serious this is, but it sounds bad. I looked at the ElevenForum thread here but understood next to nothing.
This is a Dell Inspiron 17 - 3793. It has a Sumsung SSD so I don't think it really needs Optane. From the doc I see that the Intel SATA/PCIe RST Controller supports Optane but as far as I can tell there is no Optane storage installed. (I don't have access to the laptop right now. I'm looking at data collected by Speccy and Belarc Advisor. I very well could be misinterpreting the data.)
Whether or not there is any Optane memory, Optane code must be running since it's reporting an error. Should I just disable it and see what happens?
BTW, the laptop is running with very old BIOS. I would update it, but the last 10 BIOS upgrades have caused failures in the wireless adapter. I reported this to Dell last January and they said it would be fixed in a future BIOS upgrade, but there have been 5 upgrades since then but no fix. Hence, the laptop is back on a very old version of BIOS. The old BIOS could be involved in the Optane/SMART error but that wouldn't explain when the Optane/SMART error just started last week.
This is a Dell Inspiron 17 - 3793. It has a Sumsung SSD so I don't think it really needs Optane. From the doc I see that the Intel SATA/PCIe RST Controller supports Optane but as far as I can tell there is no Optane storage installed. (I don't have access to the laptop right now. I'm looking at data collected by Speccy and Belarc Advisor. I very well could be misinterpreting the data.)
Whether or not there is any Optane memory, Optane code must be running since it's reporting an error. Should I just disable it and see what happens?
BTW, the laptop is running with very old BIOS. I would update it, but the last 10 BIOS upgrades have caused failures in the wireless adapter. I reported this to Dell last January and they said it would be fixed in a future BIOS upgrade, but there have been 5 upgrades since then but no fix. Hence, the laptop is back on a very old version of BIOS. The old BIOS could be involved in the Optane/SMART error but that wouldn't explain when the Optane/SMART error just started last week.
My Computer
System One
-
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Microsoft
- CPU
- Intel Core i5-8400
- Motherboard
- ASUS PRIME H370-PLUS
- Memory
- 16GB
- Graphics Card(s)
- Intel UHD Graphics 630
- Sound Card
- On board
- Monitor(s) Displays
- Samsung SyncMaster 2043BWX
- Screen Resolution
- 1680 x 1050
- Hard Drives
- Samsung SSD 850 256GB
WDC 1TB NVMe
WD 3TB external USB drive
- PSU
- I don't remember
- Case
- Corsair something-or-other
- Cooling
- Air CPU + 2 case fans
- Keyboard
- DAS S Pro (Cherry Brown)
- Mouse
- Logitech USB of some sort