OS HD Firmware Issue

The Dell, Inc. NVMe Firmware Driver Update (Version 61.91.25.26) error usually occurs when Windows Update attempts to push a generic capsule firmware update to your solid-state drive (SSD), but it fails to apply. This often shows up in Device Manager with a yellow exclamation mark and a Code 10 (This device cannot start) error under the firmware tab. [1, 2, 3]
To resolve this firmware mismatch and clear the error, follow these troubleshooting steps:

1. Identify Your SSD Model
Because version 61.91.25.26 is a generic package distributed through the Microsoft Update Catalog, it may conflict with your exact SSD hardware. [1]

1. • Right-click the Start menu and select Device Manager.
   • Expand the Disk drives section.
   • Note the exact model name of your NVMe SSD (e.g., Kioxia, SK Hynix, Western Digital, or Samsung).

2. Install the Official Vendor Firmware
Instead of relying on Windows Update, force the update using Dell's specific software or direct executable:

1. • Open the Dell SupportAssist or Dell Command | Update application preloaded on your XPS 8940.
   • Scan for updates and look for any storage or NVMe firmware items.
   • Alternatively, navigate to the official Dell Support Page, input your system's Service Tag, and check under the Drivers & Downloads section manually.
   • Filter by the Storage category and download the standalone firmware installer specific to your SSD model. Install it and restart your PC.

3. Clear the Faulty Windows Update Cache
If Device Manager remains stuck with the failing 61.91.25.26 package, you need to wipe the pending capsule update:

1. • Open Device Manager, expand Firmware, right-click the failing NVMe firmware node, and select Uninstall Device. (If prompted to "Attempt to remove the driver for this device", check the box).
   • Open the Start menu, type cmd, right-click Command Prompt, and choose Run as administrator.
   • Stop the update services by running these commands one by one:
     cmd
     net stop wuauserv
     net stop bits
     Use code with caution.
   • Open File Explorer and navigate to C:\Windows\SoftwareDistribution\Download. Delete all files and folders inside this directory.
   • Go back to your command prompt and restart the services:
     cmd
     net start wuauserv
     net start bits
     Use code with caution.
   • Restart your computer. Upon reboot, Windows will flush the bad capsule update and correctly re-enumerate the SSD hardware.

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