PC is crashing unexpectedly, and the BIOS load time

IgnaciaIce · Jul 6, 2025

Since around July 3rd, it appears that my computer has been shutting down unexpectedly, but I'm unsure where the issue is occurring.

I have performed scans such as Malwarebytes Scan, Bitdefender Scan, and System File Checker, and none have found the source of the problem.
Also, I have noticed my BIOS load time is over 20 seconds for it to boot up.

Rollback_Jockey · Jul 6, 2025

Have you performed any system maintenance with SFC and DISM since you started having issues?

IgnaciaIce · Jul 6, 2025

Rollback_Jockey said:
Have you performed any system maintenance with SFC and DISM since you started having issues?

Yes, I have done those and found nothing at the time.

abactuon · Jul 6, 2025

Theoretically, this can occur as a result of overheating of hardware components - especially (but not necessarily) if the shutdown occurs under load.
Or power problems: power supply or unstable mains voltage.

You can try a "clean boot"

You can compare boot times in the Windows log.

IgnaciaIce · Jul 6, 2025

abactuon said:
Theoretically, this can occur as a result of overheating of hardware components - especially (but not necessarily) if the shutdown occurs under load.
Or power problems: power supply or unstable mains voltage.

You can try a "clean boot"

View attachment 138642

I can tell you that the new PC fans and the Power supply have been replaced since my dad put in a Corsair RM750e power supply, and two new PC fans were added to the inside of the PC.

Rollback_Jockey · Monday at 5:14 AM

IgnaciaIce said:
two new PC fans were added to the inside of the PC

Are they the correct orientation?

IgnaciaIce · Monday at 6:07 AM

Rollback_Jockey said:
Are they the correct orientation?

Yes, they are, and i looked and found that one was above my GPU, the other was on top in the inside.

Gas · Monday at 6:47 AM

IgnaciaIce said:
Since around July 3rd, it appears that my computer has been shutting down unexpectedly, but I'm unsure where the issue is occurring.

I have performed scans such as Malwarebytes Scan, Bitdefender Scan, and System File Checker, and none have found the source of the problem.
Also, I have noticed my BIOS load time is over 20 seconds for it to boot up.

Hi Ignacialce, if you haven't done any BIOS change (if you did i would suggest to reset it to default) check all connections, remove and reinstall RAM sticks and the GPU. I have the feeling that it's a hardware related problem.

IgnaciaIce · Monday at 7:00 AM

Gas said:
Hi Ignacialce, if you haven't done any BIOS change (if you did i would suggest to reset it to default) check all connections, remove and reinstall RAM sticks and the GPU. I have the feeling that it's a hardware related problem.

i'll be honest i don't want to touch the BIOS because I don't want to be messing with anything in there. And there have been some changes by my dad since then and I know from reading around that the RAM I have currently dates back to 2015, including a Gen 3 SSD.

Gas · Monday at 9:18 AM

IgnaciaIce said:
i'll be honest i don't want to touch the BIOS because I don't want to be messing with anything in there. And there have been some changes by my dad since then and I know from reading around that the RAM I have currently dates back to 2015, including a Gen 3 SSD.

Then you confirm that some changes have been made to the BIOS.

IgnaciaIce · Monday at 9:56 AM

Gas said:
Then you confirm that some changes have been made to the BIOS.

my dad did make some changes to it and as far as I know that it keeps shutting down unexpectedly.

Gas · Monday at 10:12 AM

IgnaciaIce said:
my dad did make some changes to it and as far as I know that it keeps shutting down unexpectedly.

Then just reset, in the exit menu you will find something like "load optimized setting and reboot" you can also save the actual settings, it depends of the MB manufacturer, take a look into the MB manual

IgnaciaIce · Monday at 5:51 PM

Gas said:
Then just reset, in the exit menu you will find something like "load optimized setting and reboot" you can also save the actual settings, it depends of the MB manufacturer, take a look into the MB manual

it's been reloaded several times when the PC is messed up but now it's all back to normal except for the unexpected shutdown

bobkn · Monday at 9:59 PM

The only thing that has given me an unexpected shutdown was the CPU overheating.

Have you monitored its temperature?

IgnaciaIce · Tuesday at 12:35 AM

bobkn said:
The only thing that has given me an unexpected shutdown was the CPU overheating.

Have you monitored its temperature?

Yes, my dad has and he found that everything was stable until this happened fairly recently.

RJARRRPCGP · Tuesday at 3:21 PM

IgnaciaIce said:
the RAM I have currently dates back to 2015

That's very-early DDR4! That's the Skylake era! First-generation DDR4. What CPU do you have? It sounds like a system old enough to not be officially supported by Microsoft for Windows 11.

Important: What CPU does it have. It may be a DDR3 system, which is surely not supported by Microsoft for 11.

In that case, the power supply could be bad. Looks like we may be looking at a 9-10 year old system. On those systems, you need to disable TPM and Secure Boot checks, because the security functionality doesn't exist.

Ryzen didn't even exist in 2015.

2015 would be at the latest, 6th-gen Core i for Intel and for AMD, FX 43xx, 63xx and 83xx series, along with Athlon X4 8xx.

Also A-series 7xxx or 8xxx for AMD APUs. (AMD CPUs with integrated graphics)

A lot has changed.

IgnaciaIce · Tuesday at 10:58 PM

RJARRRPCGP said:
That's very-early DDR4! That's the Skylake era! First-generation DDR4. What CPU do you have? It sounds like a system old enough to not be officially supported by Microsoft for Windows 11.

Important: What CPU does it have. It may be a DDR3 system, which is surely not supported by Microsoft for 11.

In that case, the power supply could be bad. Looks like we may be looking at a 9-10 year old system. On those systems, you need to disable TPM and Secure Boot checks, because the security functionality doesn't exist.

Ryzen didn't even exist in 2015.

2015 would be at the latest, 6th-gen Core i for Intel and for AMD, FX 43xx, 63xx and 83xx series, along with Athlon X4 8xx.

Also A-series 7xxx or 8xxx for AMD APUs. (AMD CPUs with integrated graphics)

A lot has changed.

Mine is an ASUS Prime B365M-A Motherboard, and the power supply was recently replaced from a Thermaltake 500W to a Corsair RM750e plus he added two new fans in it.

IgnaciaIce · Friday at 12:40 PM

the unexpected shutdowns returned and i'm frustrated that i can't do anything on it while it's on.

pepanee · Friday at 1:51 PM

Do you have Hibernate enabled?

If yes, disable it then re-enable it:

Enable or Disable Hibernate in Windows 11

This tutorial will show you how to enable or disable hibernate and restore or delete the hiberfil.sys file in Windows 11. Hibernate is a power-saving state designed primarily for laptops, and might not be available for all PCs. (For example, PCs with Modern Standby may not have hibernate...

www.elevenforum.com

IgnaciaIce · Friday at 2:34 PM

pepanee said:
Do you have Hibernate enabled?

If yes, disable it then re-enable it:

Enable or Disable Hibernate in Windows 11

This tutorial will show you how to enable or disable hibernate and restore or delete the hiberfil.sys file in Windows 11. Hibernate is a power-saving state designed primarily for laptops, and might not be available for all PCs. (For example, PCs with Modern Standby may not have hibernate...

www.elevenforum.com

I have since disabled Hibernate on my Computer.

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