Solved Phone connection and sharing


Can you share the phone screen to your PhoneLink App?
1680261793872.png
Click the "display" and the screen should open up
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
JFYI, this is the app ad OS versions I am using atm.
1680262543235.png

EDIT: Just checked for updates...got a new version...
1680262626508.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Also, If you can't find the phones DS-card and Internal storage in Explorer while plugged in using USB, then check your USB connection settings on you phone, and make sure Windows gets permission to see the phone content.
Here's mine:
1680262905769.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Nope, none of that, only what I said before. few last pictures located on phone itself.
1680263419075.png
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Mike,

There ought to be a USB connection sound in the computer when you connect the USB cable.
Then, when you tell the phone you want to use the connection for file transfers, there should be a USB disconnection sound followed immediately by another USB connection sound.
If those sounds are not happening then I suspect either the cable or the phone.

Is Device manager showing the phone or showing any warnings when the phone is connected by USB?
In my case, the Device manager entry is only shown up to the point when I tell the phone that the connection is for file transfers. It disappears when I make that selection.

Denis
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
What about the sounds?
[I think I was still editing my last post when you replied to it.]

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
What about the sounds?

Denis
Nothing but I cca see massages and calls made from phone. which should be enough proof that it's actually connected.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Nothing but I cca see massages and calls made from phone. which should be enough proof that it's actually connected.
Without those sounds, Windows is not seeing the phone as connected.
Windows does not care what your other app says.

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
1680265400619.png
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
A Bluetooth connection picture has nothing to do with this discussion about USB cable connection.

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
A Bluetooth connection picture has nothing to do with this discussion about USB cable connection.

Denis
BT is turned off on phone and USB adapter disconnected. only cable right now.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
I do not want to derail the conversation. I just want to help you get those photos. What I am going to suggest has a 14-day trial and I use the paid version. ACDSee Photo Home Studio has a Mobile App that will allow you to upload the photos from your phone directly to your computer (where you have installed the ACDSee Photo Home Studio). This is just my two-cents, however, you may wish to check it out. Scroll down the page a bit to find the mobile application.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 5 5600G
    Motherboard
    ASUS X470 Prime Pro
    Memory
    32GB
    Monitor(s) Displays
    Alienware 2518HF
    Screen Resolution
    1920 x 1080
    Hard Drives
    Boot: NVME WDC WDS500G; ASUS M.2 Riser card with 3 additional NVME drives
    Various Internal SDD (Samsung and WDC) and HDD drives mostly Western Digital
    PSU
    Seasonic Focus Gold 650W
    Case
    Corsair 200R
    Cooling
    Noctua PWM fans x 3
    Keyboard
    Corsair K60 SE Pro
    Mouse
    Corsair Dark Core RGB Pro SE
    Internet Speed
    75/75
    Browser
    MS Edge
    Antivirus
    Malwarebytes Premium
I do not want to derail the conversation. I just want to help you get those photos. What I am going to suggest has a 14-day trial and I use the paid version. ACDSee Photo Home Studio has a Mobile App that will allow you to upload the photos from your phone directly to your computer (where you have installed the ACDSee Photo Home Studio). This is just my two-cents, however, you may wish to check it out. Scroll down the page a bit to find the mobile application.
Tnx, will try although there's not much to download now, just some test photos.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Tried to install phone in DM as a new device but
1680268135060.png
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Did you follow Samsung's installation instructions?
I no longer have a Samsung phone and all I recall is that the driver had to be installed whilst the phone was disconnected.
I also recall preparing for it in Device manager by displaying hidden devices [i.e. devices not currently connected] & uninstalling all the old phone entries.
Device manager, View, Show hidden devices.png

Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Yes, USB device drivers are usually supposed to be installed while disconnected. That's how it was for printer and scanner as well as joystick.
In DM I exposed hidden devices but there was nothing about phone, Searched for new devices, no luck either. Finally went for old trick. to install Legacy device, Samsung phone was there but after it installed got this,.
1680270911726.png
and this
1680271014620.png
Still nothing i File Explorer
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Now I got as far as being able to pair and connect phone to PC by BT, can see ans send messages and call a phone but pictures are still limited.
 

My Computer

System One

  • OS
    W10 and Insider Dev.+ Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home brewed
    CPU
    AMD Ryzen 9 7900x
    Motherboard
    ASROCK b650 PRO RS
    Memory
    2x8GB Kingston 6000MHz, Cl 32 @ 6200MHz Cl30
    Graphics Card(s)
    Gigabyte Rx 6600XT Gaming OC 8G Pro
    Sound Card
    MB, Realtek Ac1220p
    Monitor(s) Displays
    3 x 27"
    Screen Resolution
    1080p
    Hard Drives
    Kingston KC3000. 1TBSamsung 970 evo Plus 500GB, Crucial P1 NVMe 1TB, Lexar NVMe 2 TB, Silicon Power M.2 SATA 500GB
    PSU
    Seasonic 750W
    Case
    Custom Raidmax
    Cooling
    Arctic Liquid Freezer III 360mm
    Internet Speed
    20/19 mbps
Ok, forget the Phone Link app...it is limited and only MS can fix that for you when they decide your phone is fully compatible.

You should troubleshoot USB. On your phone you should select different connection mode as described above. Or at least try a different USB port and cable connecting to your PC.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Micron DDR5-4800 (2400MHz) 16GB (2 x 8GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 980 (1TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    1200Mbps/250Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    ASUS PRIME X370-PRO
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung S23A300B (23-in LED)
    Screen Resolution
    1080p 60Hz
    Hard Drives
    2TB XPG SX8200 Pro (M2. PCIe SSD) || 2TB Intel 660P (M2. PCIe SSD) ||
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Corsair H60 AIO water cooler
    Mouse
    Logitech K350 (wireless)
    Keyboard
    Logitech M510 (wireless)
    Internet Speed
    1200 Mbps down / 200 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Elements 12TB USB 3.0 external hard drive used with Acronis True Image backup software || HP OfficeJet Pro 6975 Printer/Scanner

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