Phone link problem


Murray Sobol

Active member
Local time
3:48 PM
Posts
30
OS
Windows 11
Is anyone else having problems with Phone Link?
I have a Samsung Galaxy Note10+ cell phone.
Prior to the last Windows 11 update, Phone Link was working fine; now, when I open it, I just get an empty white box, no contents in it.
When I reboot my laptop Phone Link works correctly unless I close it and then attempt to re-open it.
I wonder if this is a software level issue; Note 10+ phones are not eligible for the latest OS update; is Phone Link not respecting that rule?
Comments, please
Thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI
    CPU
    Intel i7-10750H CPU @2.60 GHz, 2592 MHz, 6 cores
    Memory
    32GB
I have a z fold 3 on Android 12 and have not had this problem. What version of Android does your phone have? Myself I'd uninstall phone link and windows link on the phone and reinstall making sure it's the latest versions (you may already have done this). There's possibly a problem with the current install. Other than that I hope someone with more knowledge than me can help you. Good luck
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2 22635.3500
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 5 Pro 4650G
    Motherboard
    Gigabyte B550M DS3H
    Memory
    16 Gb DDR4 3200 Corsaire Vengeance
    Graphics Card(s)
    On CPU: Radeon Vega 7
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1 Pro USB
    Monitor(s) Displays
    Dell U2312HM + Dell U2412M
    Screen Resolution
    1920x1200 Dell U2412M 1920x1080 Dell U2312HM
    Hard Drives
    Crucial CT250P2SSD8 System; Sandisk SDSSDA240G Apps; Seagate 2Tb HDD Data
    PSU
    Corsair Bronze 550W
    Case
    No idea, got it from my son
    Cooling
    standard
    Keyboard
    Aukey KM-G12
    Mouse
    Micrsoft bluetooth
    Internet Speed
    3.7 Mbs
    Browser
    Brave / Edge
    Antivirus
    Windows / Malwarebytes
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