Solved Pink Boot Menu After 24H2 Upgrade


Steve C

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North Yorkshire, UK
OS
Windows 11 Pro
I just upgraded my HP Probook G6 laptop to 24H2 via Windows Update. All works fine except the boot screen for Macrium Reflect 8. This boot screen is normally displayed in blue when the PC boots to give the option of starting the Reflect recovery environment. That boot screen now appears pink! I removed and reinstalled the boot option in Reflect but the issue still remains. Is there a fix for this bug?
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
I'm on 24H2 with Macrium Reflect 10 i have no problem, maybe it's video card driver problem.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I'm on 24H2 with Macrium Reflect 10 i have no problem, maybe it's video card driver problem.
Probably. I tried the MS basic GPU driver and that works but then I can't adjust the laptop brightness. I'm using the latest bespoke HP driver dated May 23 for my Intel UHD Graphics 620 GPU. There is a later Intel one but I get a warning OEM GPU functions might not work.
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
What OEM GPU functions could be a problem, but you can always test the newest version of the driver.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
What OEM GPU functions could be a problem, but you can always test the newest version of the driver.
The lap function keys for brightness
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
Please enter the EF "my computer" section with the HP computer information as a second computer.


Code:
Results for "Probook G6 laptop" (8)
Select a product from the list below

HP Laptops (8)

HP ProBook Notebooks

HP ProBook 440 G6 Notebook PC
HP ProBook x360 11 G6 EE Notebook PC
HP ProBook 430 G6 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP Notebooks

HP ProBook 455 G6 Notebook PC
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please enter the EF "my computer" section with the HP computer.


Code:
Results for "Probook G6 laptop" (8)
Select a product from the list below

HP Laptops (8)

HP ProBook Notebooks

HP ProBook 440 G6 Notebook PC
HP ProBook x360 11 G6 EE Notebook PC
HP ProBook 430 G6 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP Notebooks

HP ProBook 455 G6 Notebook PC
It's a ProBook 450 G6. A Google search reveals other people having the same problem after the 24H2 update.
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
1) If available modify the go back period:




2) Rule out temperature / hardware problems > run the HP Windows diagnostics (component and extensive) and view speccy / hwmonitor / speedfan temperature results

HP PC Hardware Diagnostics Windows v2.6.3.0

Code:
This package provides HP PC Hardware Diagnostics for supported computer models that are running a supported operating system. 
HP PC Hardware Diagnostics Windows allows HP customers to run diagnostic tests to determine if the computer hardware is functioning properly. 
The tool runs within the Windows operating system in order to diagnose hardware failures.


or run overnight while sleeping:


HP PC Hardware Diagnostics UEFI – v10.7.0.0




 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1) If available modify the go back period:




2) Rule out temperature / hardware problems > run the HP Windows diagnostics (component and extensive) and view speccy / hwmonitor / speedfan temperature results

HP PC Hardware Diagnostics Windows v2.6.3.0

Code:
This package provides HP PC Hardware Diagnostics for supported computer models that are running a supported operating system.
HP PC Hardware Diagnostics Windows allows HP customers to run diagnostic tests to determine if the computer hardware is functioning properly.
The tool runs within the Windows operating system in order to diagnose hardware failures.


or run overnight while sleeping:


HP PC Hardware Diagnostics UEFI – v10.7.0.0




It's the GPU driver since the MS basic GPU driver works. I tried the latest Intel driver dated 2023 but that doesn't work.This isa bug for either MS or Intel to fix if they can be bothered.
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
This is a common bug. You can partly mitigate it by running msconfig, selecting boot tab, and checking base video option.

The colours will be bsck to normal, and screen positioned centrally. Only minor issue is screen will not fill whole screen but otherwise fine.
 

My Computer My Computer

At a glance

Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
OS
Windows 11 Pro + Win11 Canary VM.
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14
CPU
I9 13th gen i9-13900H 2.60 GHZ
Motherboard
Yep, Laptop has one.
Memory
16 GB soldered
Graphics Card(s)
Integrated Intel Iris XE
Sound Card
Realtek built in
Monitor(s) Displays
laptop OLED screen
Screen Resolution
2880x1800 touchscreen
Hard Drives
1 TB NVME SSD (only weakness is only one slot)
PSU
Internal + 65W thunderbolt USB4 charger
Case
Yep, got one
Cooling
Stella Artois (UK pint cans - 568 ml) - extra cost.
Keyboard
Built in UK keybd
Mouse
Bluetooth , wireless dongled, wired
Internet Speed
900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
Browser
Edge
Antivirus
Defender
Other Info
TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

Macrium Reflect Home V8
Office 365 Family (6 users each 1TB onedrive space)
Hyper-V (a vm runs almost as fast as my older laptop)
Other options if not retired are the Windows troubleshooters:

msdt.exe -id VideoPlaybackDiagnostic

msdt.exe -id DeviceDiagnostic
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
This is a common bug. You can partly mitigate it by running msconfig, selecting boot tab, and checking base video option.

The colours will be bsck to normal, and screen positioned centrally. Only minor issue is screen will not fill whole screen but otherwise fine.
Good tip. I've never used the .base video' option. Does that just apply to the boot menu phase then the full driver is used in Windows 11?
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
Good tip. I've never used the .base video' option. Does that just apply to the boot menu phase then the full driver is used in Windows 11?
Yes - only the pre-windows boot menu screen..
All is fine once Windows starts.

On my 4 devices on 24H2, 2 exhibited the only pink menu bug, 2 did not.
 

My Computer My Computer

At a glance

Windows 11 Pro + Win11 Canary VM.I9 13th gen i9-13900H 2.60 GHZ16 GB solderedIntegrated Intel Iris XE
OS
Windows 11 Pro + Win11 Canary VM.
Computer type
Laptop
Manufacturer/Model
ASUS Zenbook 14
CPU
I9 13th gen i9-13900H 2.60 GHZ
Motherboard
Yep, Laptop has one.
Memory
16 GB soldered
Graphics Card(s)
Integrated Intel Iris XE
Sound Card
Realtek built in
Monitor(s) Displays
laptop OLED screen
Screen Resolution
2880x1800 touchscreen
Hard Drives
1 TB NVME SSD (only weakness is only one slot)
PSU
Internal + 65W thunderbolt USB4 charger
Case
Yep, got one
Cooling
Stella Artois (UK pint cans - 568 ml) - extra cost.
Keyboard
Built in UK keybd
Mouse
Bluetooth , wireless dongled, wired
Internet Speed
900 mbs (ethernet), wifi 6 typical 350-450 mb/s both up and down
Browser
Edge
Antivirus
Defender
Other Info
TPM 2.0, 2xUSB4 thunderbolt, 1xUsb3 (usb a), 1xUsb-c, hdmi out, 3.5 mm audio out/in combo, ASUS backlit trackpad (inc. switchable number pad)

Macrium Reflect Home V8
Office 365 Family (6 users each 1TB onedrive space)
Hyper-V (a vm runs almost as fast as my older laptop)
I've got this too. I did a Macrium rescue boot option about a year ago when I was swapping various bits on the laptop. With 24H2 last week I also got the half-size left-hand multi-boot options screen. Everything else works fine that I've used in Windows - except I had to update StartAllBack to the latest version for my Start menu and Taskbar to revert to BSE (Before Stupid Era). My instinct is just to wait and see if Microsoft or whoever gets the message and fixes it, but I've also made so many changes from that early backup image and didn't buy a Macrium subscription that my other thought is just to remove both, the image and the boot option, and look at backup choices from here instead. I don't want to just remove the dual boot if the image is sizeable. On the other hand, leaving it as it is might be better, and at least I'd see if later updates fix the issue.
 

My Computer My Computer

At a glance

Windows 11 ProIntel Core i7-8565U8 GB
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Lenovo Thinkpad L390 Yoga
CPU
Intel Core i7-8565U
Motherboard
20NT0019UK
Memory
8 GB
Monitor(s) Displays
14"
Hard Drives
500 GB SSD
I've got this too. I did a Macrium rescue boot option about a year ago when I was swapping various bits on the laptop. With 24H2 last week I also got the half-size left-hand multi-boot options screen. Everything else works fine that I've used in Windows - except I had to update StartAllBack to the latest version for my Start menu and Taskbar to revert to BSE (Before Stupid Era). My instinct is just to wait and see if Microsoft or whoever gets the message and fixes it, but I've also made so many changes from that early backup image and didn't buy a Macrium subscription that my other thought is just to remove both, the image and the boot option, and look at backup choices from here instead. I don't want to just remove the dual boot if the image is sizeable. On the other hand, leaving it as it is might be better, and at least I'd see if later updates fix the issue.
The fix at post 10 worked for me - run msconfig, select boot tab, and check base video option.
 

My Computer My Computer

At a glance

Windows 11 ProCore i7-13700K64 GB Kingston Fury Beast DDR5Gigabyte GeForce RTX 2060 Super Gaming OC 8G
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Core i7-13700K
Motherboard
Asus TUF Gaming Plus WiFi Z790
Memory
64 GB Kingston Fury Beast DDR5
Graphics Card(s)
Gigabyte GeForce RTX 2060 Super Gaming OC 8G
Sound Card
Realtek S1200A
Monitor(s) Displays
Viewsonic VP2770 & Dell (secondary)
Screen Resolution
2560 x 1440
Hard Drives
Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
PSU
EVGA SuperNova G2 850W
Case
Nanoxia Deep Silence 1
Cooling
Noctua NH-D14
Keyboard
Microsoft Digital Media Pro
Mouse
Logitech Wireless
Internet Speed
80 Mb / s
Browser
Chrome
Antivirus
Defender, Malwarebytes Free & AdwCleaner
Cured in win11 insider Dev 24h2 build 26120.2510, above trickalso works, just doesnt fill left/right.
 

My Computer My Computer

At a glance

win11 24H2 insider dev build 26120.2510AMD 5700U32GBAMD
OS
win11 24H2 insider dev build 26120.2510
Computer type
PC/Desktop
Manufacturer/Model
Trigkey
CPU
AMD 5700U
Motherboard
Trigkey
Memory
32GB
Graphics Card(s)
AMD
Sound Card
AMD
Monitor(s) Displays
14in.
Screen Resolution
1920x1080p
Hard Drives
Crucial 500BG nvme (C:)
Intenso NVME on USB3.1
Case
trigkey
Keyboard
EG - Element Gaming
Mouse
HP
Internet Speed
Max 70 MBS
Browser
Waterfox
Antivirus
MBAM/Surfshark AV
Other Info
MB Win Firewall Control
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