Solved Please help me fully erase the "Dell SupportAssist" app from my computer.


Update: I found out how to search for the "%AppData%\PCDr" folder (need to use "Win + R" and enter %AppData%), and there was no "PCDr" folder there.

I've left the "SARemdiation" folders and Registry alone, as though they seem to pertain to the "Dell SupportAssist" app, none of the instructions said to target these particular items.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
@x BlueRobot

To be clear, you do mean to execute two different Registry searches using the Farbar app, one for "DDDriver" and one for "dddriver64Dcsa", don't you? not just one single search, entering "DDDriver dddriver64Dcsa" as one long string into the search-field?

======================================

I entered the code you gave into Command Prompt while running it as Administrator, it had "C:\Windows\System32" as its default file-path. It returned the message:

"The operation completed successfully."

Now, doing a Registry search for "DDDriver" in the Farbar app returns this information:

Farbar Recovery Scan Tool (x64) Version: 23.03.2024 01
Ran by william (24-03-2024 08:46:06)
Running from C:\Users\william\Downloads
Boot Mode: Normal

================== Search Registry: "DDDriver" ===========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ASR]
"OfflineDriverInjectionExtension"="drvstore.dll,DriverStoreOfflineAddDriverPackageW"
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows NT\CurrentVersion\ASR]
"OfflineDriverInjectionExtension"="drvstore.dll,DriverStoreOfflineAddDriverPackageW"

====== End of Search ======


And searching in the same way for "dddriver64Dcsa" returns this:

Farbar Recovery Scan Tool (x64) Version: 23.03.2024 01
Ran by william (24-03-2024 08:51:24)
Running from C:\Users\william\Downloads
Boot Mode: Normal

================== Search Registry: "dddriver64Dcsa" ===========


====== End of Search ======
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
not just one single search, entering "DDDriver dddriver64Dcsa" as one long string into the search-field?
The search term I gave you would have searched for both at the same time, that's what the semi-colon is for. It seems that those drivers aren't installed on your system either.
 

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
I know that this is an old thread but I just wanted to thank everyone that posted in it. By following this I have removed about 16 GB's of bloatware on mt R16. KUDO's too All,
 

My Computers

System One System Two

  • OS
    Windows11 Pro 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/581.95
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 152.0
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD
  • Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
Back
Top Bottom