- Local time
- 8:39 AM
- Posts
- 17,676
- Location
- Gold Coast, Australia
- OS
- Windows 11 Pro 25H2 Build 26200.8524
Taken from the email they sent me (links checked):
Dear Plex User,
We have recently experienced a security incident that may potentially involve your Plex account information. We believe the actual impact of this incident is limited; however, action is required from you to ensure your account remains secure.
What happened
An unauthorized third party accessed a limited subset of customer data from one of our databases. While we quickly contained the incident, information that was accessed included emails, usernames, and securely hashed passwords.
Any account passwords that may have been accessed were securely hashed, in accordance with best practices, meaning they cannot be read by a third party. Out of an abundance of caution, we recommend you immediately reset your password by visiting Plex. Rest assured that we do not store credit card data on our servers, so this information was not compromised in this incident.
What we're doing
We've already addressed the method that this third party used to gain access to the system, and we're undergoing additional reviews to ensure that the security of all of our systems is further hardened to prevent future attacks.
What you must do
We kindly request that you reset your Plex account password immediately by visiting Plex. When doing so, there's a checkbox to "Sign out connected devices after password change," which we recommend you enable. This will sign you out of all your devices (including any Plex Media Server you own) for your security, and you will then need to sign back in with your new password. We understand that this means a little more work for you, but it will provide additional security to your account.
Additional Security Measures You Can Take
We remind you that no one at Plex will ever reach out to you over email to ask for a password or credit card number for payments. For further account protection, we also recommend enabling two-factor authentication on your Plex account if you haven’t already done so.
Lastly, we sincerely apologize for any inconvenience this situation may cause you. We take pride in our security systems, which helped us quickly detect this incident, and we want to assure you that we are working swiftly to prevent potential future incidents from occurring.
For step-by-step instructions on how to reset your password, visit: What if Your Plex Account Requires a Password Reset?
Thank you,
The Plex Team
https://support.plex.tv/articles/account-requires-password-reset
https://plex.tv/reset
Last edited:
My Computers
System One System Two
-
- OS
- Windows 11 Pro 25H2 Build 26200.8524
- Computer type
- PC/Desktop
- Manufacturer/Model
- Sin-built 2013
- CPU
- Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
- Motherboard
- ASUS ROG Maximus VI Formula
- Memory
- 32.0 GB of I forget and the box is in storage.
- Graphics Card(s)
- Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
- Sound Card
- Onboard thingy
- Monitor(s) Displays
- 5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
- Screen Resolution
- All over the place
- Hard Drives
- Too many to list.
OS on Samsung 1TB 870 QVO SATA
- PSU
- Silverstone 1500
- Case
- NZXT Phantom 820 Full-Tower Case
- Cooling
- Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
- Keyboard
- Corsair K95 / Logitech diNovo Edge Wireless
- Mouse
- Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
- Internet Speed
- 2000/500Mbps
- Browser
- All sorts
- Antivirus
- Kaspersky Premium
- Other Info
- ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
TP-Link TX201 V1 2.5GB Lan
Grandstream HT812 - VoIP
ASUS DSL-AX82U - Mesh
ASUS RT-AC68U - Mesh
ASUS RT-BE88U Router
Brother MFC-L2880DW Printer
I’m on a horse.
-
- Operating System
- Windows 11 Pro 25H2 Build 26200.8524
- Computer type
- Laptop
- Manufacturer/Model
- LENOVO Yoga 7 14IRL8 - 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
- CPU
- Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
- Memory
- 16GB LPDDR5 RAM
- Graphics card(s)
- Intel Iris Xe Graphics Processor
- Sound Card
- Optimized with Dolby Atmos®
- Screen Resolution
- QHD 2880 x 1800 OLED
- Hard Drives
- M.2 512GB
- Antivirus
- Defender / Malwarebytes
- Other Info
- …still on a horse.
