Possible Chrome black screen issue?


CatnipTea

Active member
Local time
11:14 AM
Posts
66
Location
Texas
OS
Windows 11 Home 21H2 22000.593
This just started today and not sure if it's chrome or from the latest Windows update. So far I think this only happens when I open reddit. I screenshotted what happens. As you can see, the whole Chrome browser goes totally black. I did discover I can minimize and resize the browser when it goes blank so it does still function. It looks like it increases my cpu and memory by a lot. I only had Chrome open at the time. Any idea what could be causing this? In the last image I took the memory and cpu went back down to normal and the black screen did disappear.Screenshot 2022-03-09 091755.pngScreenshot 2022-03-09 091822.pngScreenshot 2022-03-09 091906.png
 
Windows Build/Version
Windows 11 Home 21H2 22000.556

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My Computer

System One

  • OS
    Windows 11 Home 21H2 22000.593
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
    Memory
    12gb Dual channel DDR4 2666 MHz
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    Cirrus Logic Superior High Definition Audio
    Monitor(s) Displays
    15.6 in
    Screen Resolution
    1366 x 768 x 60hz HD
    Hard Drives
    SK hynix BC711 256GB Solid State Drive NVMe
    Internet Speed
    43 Mbps
    Browser
    Chrome, Firefox
Its yet to happen since. Don't know what it was that triggered it but I guess I'll flag it as solved for now.
 

My Computer

System One

  • OS
    Windows 11 Home 21H2 22000.593
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
    Memory
    12gb Dual channel DDR4 2666 MHz
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    Cirrus Logic Superior High Definition Audio
    Monitor(s) Displays
    15.6 in
    Screen Resolution
    1366 x 768 x 60hz HD
    Hard Drives
    SK hynix BC711 256GB Solid State Drive NVMe
    Internet Speed
    43 Mbps
    Browser
    Chrome, Firefox
It appears that very recently when I go to reddit chrome goes black again and same issue with it eating up a ton of memory. It doesn't do this on any other site and seems to go away on its own. Is there anything that could be causing it? I turned off all of my extensions and it persists.
 

My Computer

System One

  • OS
    Windows 11 Home 21H2 22000.593
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
    Memory
    12gb Dual channel DDR4 2666 MHz
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    Cirrus Logic Superior High Definition Audio
    Monitor(s) Displays
    15.6 in
    Screen Resolution
    1366 x 768 x 60hz HD
    Hard Drives
    SK hynix BC711 256GB Solid State Drive NVMe
    Internet Speed
    43 Mbps
    Browser
    Chrome, Firefox
Have you tried to disable hardware acceleration?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600 & No fTPM (07/19)
    Motherboard
    MSI B450 TOMAHAWK 7C02v1E & IFX TPM (07/19)
    Memory
    4x 8GB ADATA XPG GAMMIX D10 DDR4 3200MHz CL16
    Graphics Card(s)
    MSI Radeon RX 580 ARMOR 8G OC @48FPS (08/19)
    Sound Card
    Creative Sound Blaster Z (11/16)
    Monitor(s) Displays
    24" AOC G2460VQ6 (01/19)
    Screen Resolution
    1920×1080@75Hz & FreeSync (DisplayPort)
    Hard Drives
    ADATA XPG GAMMIX S11 Pro SSD 512GB (07/19)
    PSU
    Seasonic M12II-520 80 Plus Bronze (11/16)
    Case
    Lian Li PC-7NB & 3x Noctua NF-S12A FLX@700rpm (11/16)
    Cooling
    CPU Cooler Noctua NH-U12S@700rpm (07/19)
    Keyboard
    HP Wired Desktop 320K + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (04/23)
    Internet Speed
    400/40 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge (No FB/Google) & Brave for YouTube & LibreWolf for FB
    Antivirus
    NoAV & Binisoft WFC & NextDNS
    Other Info
    Headphones: Sennheiser RS170 (09/10)
    Phone: Samsung Galaxy Xcover 7 (02/24)
I did that now and it seems to be working? I don't know why this would be an issue now.
 

My Computer

System One

  • OS
    Windows 11 Home 21H2 22000.593
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 3501
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
    Memory
    12gb Dual channel DDR4 2666 MHz
    Graphics Card(s)
    Intel Iris Xe
    Sound Card
    Cirrus Logic Superior High Definition Audio
    Monitor(s) Displays
    15.6 in
    Screen Resolution
    1366 x 768 x 60hz HD
    Hard Drives
    SK hynix BC711 256GB Solid State Drive NVMe
    Internet Speed
    43 Mbps
    Browser
    Chrome, Firefox
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