Possible Chrome black screen issue?


CatnipTea

Active member
Local time
9:20 PM
Posts
66
Location
Texas
OS
Windows 11 Home 21H2 22000.593
This just started today and not sure if it's chrome or from the latest Windows update. So far I think this only happens when I open reddit. I screenshotted what happens. As you can see, the whole Chrome browser goes totally black. I did discover I can minimize and resize the browser when it goes blank so it does still function. It looks like it increases my cpu and memory by a lot. I only had Chrome open at the time. Any idea what could be causing this? In the last image I took the memory and cpu went back down to normal and the black screen did disappear.Screenshot 2022-03-09 091755.pngScreenshot 2022-03-09 091822.pngScreenshot 2022-03-09 091906.png
 
Windows Build/Version
Windows 11 Home 21H2 22000.556

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Windows 11 Home 21H2 22000.59311th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GH...12gb Dual channel DDR4 2666 MHzIntel Iris Xe
OS
Windows 11 Home 21H2 22000.593
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 3501
CPU
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
Memory
12gb Dual channel DDR4 2666 MHz
Graphics Card(s)
Intel Iris Xe
Sound Card
Cirrus Logic Superior High Definition Audio
Monitor(s) Displays
15.6 in
Screen Resolution
1366 x 768 x 60hz HD
Hard Drives
SK hynix BC711 256GB Solid State Drive NVMe
Internet Speed
43 Mbps
Browser
Chrome, Firefox
Its yet to happen since. Don't know what it was that triggered it but I guess I'll flag it as solved for now.
 

My Computer My Computer

At a glance

Windows 11 Home 21H2 22000.59311th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GH...12gb Dual channel DDR4 2666 MHzIntel Iris Xe
OS
Windows 11 Home 21H2 22000.593
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 3501
CPU
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
Memory
12gb Dual channel DDR4 2666 MHz
Graphics Card(s)
Intel Iris Xe
Sound Card
Cirrus Logic Superior High Definition Audio
Monitor(s) Displays
15.6 in
Screen Resolution
1366 x 768 x 60hz HD
Hard Drives
SK hynix BC711 256GB Solid State Drive NVMe
Internet Speed
43 Mbps
Browser
Chrome, Firefox
It appears that very recently when I go to reddit chrome goes black again and same issue with it eating up a ton of memory. It doesn't do this on any other site and seems to go away on its own. Is there anything that could be causing it? I turned off all of my extensions and it persists.
 

My Computer My Computer

At a glance

Windows 11 Home 21H2 22000.59311th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GH...12gb Dual channel DDR4 2666 MHzIntel Iris Xe
OS
Windows 11 Home 21H2 22000.593
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 3501
CPU
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
Memory
12gb Dual channel DDR4 2666 MHz
Graphics Card(s)
Intel Iris Xe
Sound Card
Cirrus Logic Superior High Definition Audio
Monitor(s) Displays
15.6 in
Screen Resolution
1366 x 768 x 60hz HD
Hard Drives
SK hynix BC711 256GB Solid State Drive NVMe
Internet Speed
43 Mbps
Browser
Chrome, Firefox
Have you tried to disable hardware acceleration?
 

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Home26H2CanAMD Ryzen 5 8600G (07/24)2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200...ASROCK Radeon RX 6600 Challenger D 8G @48FPS ...
OS
Home26H2Can
Computer type
PC/Desktop
CPU
AMD Ryzen 5 8600G (07/24)
Motherboard
ASROCK B650M-HDV/M.2 (07/24) BIOS 4.21 AGESA ComboAM5 1.3.0.1 (04/26)
Memory
2x32GB Kingston FURY DDR5 5600 MHz CL36 @5200 CL36 (07/24)
Graphics Card(s)
ASROCK Radeon RX 6600 Challenger D 8G @48FPS (08/24)
Sound Card
Creative Sound BlasterX AE-5 Plus (05/24)
Monitor(s) Displays
24" Philips 24M1N3200ZS/00 (05/24)
Screen Resolution
1920×1080@165Hz via DP1.4
Hard Drives
Kingston KC3000 NVMe 2TB (05/24)
ADATA XPG GAMMIX S11 Pro 512GB (07/19)
PSU
Seasonic Core GM 550 Gold (04/24)
Case
Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
Cooling
Noctua NH-U12S with Noctua NF-P12 (04/24)
Keyboard
HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
Mouse
Logitech M330 Silent Plus (01/26)
Internet Speed
500/100 Mbps via RouterOS (05/21) & TCP Optimizer
Browser
Edge, Brave for YouTube, LibreWolf for FB
Antivirus
NextDNS blocking 1/3 Traffic
Other Info
Phone: Motorola Moto G86 (02/26)
Backup: Hasleo Backup Suite (PreOS)
Headphones: Sennheiser RS170 (09/10)
Chair: Huzaro Force 4.4 Grey Mesh (05/24)
Notifier: Xiaomi Mi Band 9 Milanese (10/24)
FlexCore USB-C 3.2 Gen 1 (M) to LAN (F) (08/25)
I did that now and it seems to be working? I don't know why this would be an issue now.
 

My Computer My Computer

At a glance

Windows 11 Home 21H2 22000.59311th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GH...12gb Dual channel DDR4 2666 MHzIntel Iris Xe
OS
Windows 11 Home 21H2 22000.593
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 3501
CPU
11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz-4.20GHz
Memory
12gb Dual channel DDR4 2666 MHz
Graphics Card(s)
Intel Iris Xe
Sound Card
Cirrus Logic Superior High Definition Audio
Monitor(s) Displays
15.6 in
Screen Resolution
1366 x 768 x 60hz HD
Hard Drives
SK hynix BC711 256GB Solid State Drive NVMe
Internet Speed
43 Mbps
Browser
Chrome, Firefox
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