I've contacted that person and am expecting him Thursday. Thanks for all your help (I raise a like to you, glass!!)Tell a reputable repair person what data you want him to preserve, that you want a clean install using a local account and your backed up data imported into this account. Stress local account with no connection to OneDrive. Any repair person worth his salt will know what to do.
My Computers
System One System Two
-
- OS
- Win11 Home
- Computer type
- Laptop
- Manufacturer/Model
- Dell Inc. Inspiron 16 7610
- CPU
- Dell Inc. 0FHWFD A01
- Motherboard
- Dell Inc. 0FHWFD A01
- Memory
- 16GB
- Graphics Card(s)
- 2.30 gigahertz Intel 11th Gen Core i7-11800H
- Sound Card
- Intel® Smart Sound Technology for USB Audio
- Monitor(s) Displays
- laptop (small) and 1 or 2 external monitors
- Screen Resolution
- -
- Hard Drives
- PC711 NVMe SK hynix 1TB 1.02 TB NVMe ANB2N582412102F0G_0001
- PSU
- -
- Case
- Laptop
- Cooling
- fan
- Keyboard
- External!
- Mouse
- External
- Internet Speed
- -
- Browser
- Chrome (Chrome profiles), Firefox (Bookmark Search Plus2), Edge (History page), Opera (annoying)
- Antivirus
- WinDefender
- Other Info
- Win11 Home 23H2 22631.3447
-
- Operating System
- Win10
- Computer type
- PC/Desktop
- Manufacturer/Model
- self
- Motherboard
- Gigabyte B75M-D3H
- Memory
- 8068 MB Usable Installed Memory
- Graphics card(s)
- 2.30 gigahertz Intel 11th Gen Core i7-11800H
- Sound Card
- Intel® Smart Sound Technology for USB Audio
- Monitor(s) Displays
- 3 Displays
- Screen Resolution
- n/a
- Hard Drives
- SSD and others (internal and external)
- Case
- Desktop
- Cooling
- Fan
- Mouse
- External
- Keyboard
- External
- Browser
- Chrome, Firefox, Tor, Brave, Opera, etc.
- Antivirus
- Win Defender
- Other Info
- Win10 & unfortunately OneDrive: Can't completely rid myself of this!!