- Local time
- 11:43 AM
- Posts
- 55
- OS
- Windows 11 Home 25H2 (OS Build: 26200.7849)
I got a new laptop for Christmas that came with Windows 11 Home, but when I try to upgrade and activate Windows 11 Pro, I get this error "We can't activate Windows on this device because you don't have a valid digital license or product key. If you think you have a valid digital license or key, select troubleshoot below. Error code: 0xC004c060." When I click troubleshoot it says detecting activation problems then says "We found a Windows 11 Home digital license for this device running Windows 11 Pro. To activate using this digital license, you need to install Windows 11 Home." The issue is that the license I'm trying to use I have used before without any issues, so how can I use my Windows 11 Pro key to activate Windows?
- Windows Build/Version
- Version 25H2 (OS Build: 26200.7462)
My Computer
System One
-
- OS
- Windows 11 Home 25H2 (OS Build: 26200.7849)
- Computer type
- Laptop
- Manufacturer/Model
- HP Laptop 15-fc0xxx
- CPU
- AMD Athlon Silver 7120U 2.40 gigahertz
- Motherboard
- HP 8DC9 52.52
- Memory
- 8GB with 7.25 Gigabytes Usable Installed Memory
- Graphics Card(s)
- 512MB ATI AMD Radeon Graphics (HP)
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- Integrated Monitor (15.3"vis, May 2021)
- Screen Resolution
- 1366 X 768
- Hard Drives
- SAMSUNG MZVL8256HEJD-00BH1 NVMe SSD
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- USB HID-compliant mouse
- Internet Speed
- 103.67Mbps (Up) and 11.22 Mbps (Down)
- Browser
- Microsoft Edge
- Antivirus
- Windows Security
