Solved problem with sound while using spotify


Helmuuth

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California
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Windows 11
somehow while trying to listen to music via spotify the sound cuts off. there isnt any popup notices. it just started happening now. first time this issue
 

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Windows 1112th Gen Intel(R) Core(TM) i3-1215U793.6 MB Free (5.6 GB Total)Intel(R) UHD Graphics (2.0 GB)
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo Ideapad Flex 5
CPU
12th Gen Intel(R) Core(TM) i3-1215U
Motherboard
LENOVO (LNVNB161216)
Memory
793.6 MB Free (5.6 GB Total)
Graphics Card(s)
Intel(R) UHD Graphics (2.0 GB)
Sound Card
Realtek High Definition Audio(SST)
Monitor(s) Displays
Generic PnP Monitor (1280 x 800 @ 60 Hz)
Screen Resolution
1920 x 1200
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech M220
Internet Speed
Varies
Browser
Microsoft edge (main), Firefox, Opera, Brave
Antivirus
Bitdefender Anti virus plus
There are a bunch of high profile outages, Spotify is one of those with outages, could be related.
 

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Linux Mint
OS
Linux Mint
Computer type
Laptop
Manufacturer/Model
System76 Lemur Pro
i tried running sfc scannow..fixed some corrupt files.. restarted, nothing. logged out of spotify and now cant log back in.

"com.spotify.serviceauth.AuthenticationException$TokenExpiredException: Token verification failed: Token has expired"

this is a premium acct..it shouldnt be happening

ok..the error is also on the mobile app. very odd. for now i get my music fix listening on jango as a temp alternative.
 
Last edited:

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i3-1215U793.6 MB Free (5.6 GB Total)Intel(R) UHD Graphics (2.0 GB)
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo Ideapad Flex 5
CPU
12th Gen Intel(R) Core(TM) i3-1215U
Motherboard
LENOVO (LNVNB161216)
Memory
793.6 MB Free (5.6 GB Total)
Graphics Card(s)
Intel(R) UHD Graphics (2.0 GB)
Sound Card
Realtek High Definition Audio(SST)
Monitor(s) Displays
Generic PnP Monitor (1280 x 800 @ 60 Hz)
Screen Resolution
1920 x 1200
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech M220
Internet Speed
Varies
Browser
Microsoft edge (main), Firefox, Opera, Brave
Antivirus
Bitdefender Anti virus plus
from down detector. guess ill have to wait till it gets fixed


Screenshot 2025-06-12 125631.webp
 

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i3-1215U793.6 MB Free (5.6 GB Total)Intel(R) UHD Graphics (2.0 GB)
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo Ideapad Flex 5
CPU
12th Gen Intel(R) Core(TM) i3-1215U
Motherboard
LENOVO (LNVNB161216)
Memory
793.6 MB Free (5.6 GB Total)
Graphics Card(s)
Intel(R) UHD Graphics (2.0 GB)
Sound Card
Realtek High Definition Audio(SST)
Monitor(s) Displays
Generic PnP Monitor (1280 x 800 @ 60 Hz)
Screen Resolution
1920 x 1200
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech M220
Internet Speed
Varies
Browser
Microsoft edge (main), Firefox, Opera, Brave
Antivirus
Bitdefender Anti virus plus
i marked as solved (for now)... i reinstalled program, uninstalled the microsoft app. i then used phone to log in (pair) the app...looks like everything is back to normal.
 

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i3-1215U793.6 MB Free (5.6 GB Total)Intel(R) UHD Graphics (2.0 GB)
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Lenovo Ideapad Flex 5
CPU
12th Gen Intel(R) Core(TM) i3-1215U
Motherboard
LENOVO (LNVNB161216)
Memory
793.6 MB Free (5.6 GB Total)
Graphics Card(s)
Intel(R) UHD Graphics (2.0 GB)
Sound Card
Realtek High Definition Audio(SST)
Monitor(s) Displays
Generic PnP Monitor (1280 x 800 @ 60 Hz)
Screen Resolution
1920 x 1200
Keyboard
Standard PS/2 Keyboard
Mouse
Logitech M220
Internet Speed
Varies
Browser
Microsoft edge (main), Firefox, Opera, Brave
Antivirus
Bitdefender Anti virus plus

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