Problems connecting to a vodafone site (and how stupid was the solution?).


cereberus

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I have two vodafone acounts:

1 for my broadband/home telephone, and one for my pay and go mobile (new account).

I could not find anyway of adding the pay and go account to the vodafone app, and spent hours with their (useless) support guys, being pushed around 6 guys in different departments.

I finally found out that I could select either account from the app in theory but as I had set them up with the same email account, I could not select the pay and go account.

By default the email address is the account name, but the system does not check if used on another account.

So finally, sorted (username changed) - and then I was able to access the payand go account.

I could switch to other account as well.

Problem solved?

Well it was until I told Edge to save the password/account details. At this point, all went to rackshit - no matter which email address I selected, it always logged on to the payandgo account.

Another 2 hours online and the whole Indian call centre population (seemed like it, I spoke to so many) were baffled.

At this point I gave up, but then a few minutes ago, I had a flash of inspiration - I deleted the website cookies, and kaboom - all was ok again.

So if you are getting strange connections, delete the dratted cookies!
 

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System One

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