Solved Random BSOD


mexendk

mexendk

Member
Local time
8:22 AM
Posts
2
OS
windows 11
Hi Guys

I hope you can help me out analysing my bsod :crossed
This bsod is driving me crazy
 

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My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
PC/Desktop
This looks like a RAM issue. The dumps are identical, they're all 0x124 WHEA_UNCORRECTABLE_ERROR for a fatal machine check exception - that's a fatal hardware error. They all point at memory (RAM) as the problem too...
Code: 
FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys
The MEMORY reference in that failure bucket is pretty clear.

You do have a curious RAM config with two 16GB and two 8GB RAM sticks. I'm betting the PC didn't come that way, so I would remove whatever RAM you have added post-purchase and see whether it still BSODs. TBH Removing RAM sticks one (or two) at a time is the best way to locate the problem than running a memory tester. It's very possible the the new RAM isn't entirely compatible with the existing RAM, or even compatible with the motherboard.
 

My Computer My Computer

At a glance

Windows
OS
Windows
ubuysa said:
This looks like a RAM issue. The dumps are identical, they're all 0x124 WHEA_UNCORRECTABLE_ERROR for a fatal machine check exception - that's a fatal hardware error. They all point at memory (RAM) as the problem too...
Code: 
FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys
The MEMORY reference in that failure bucket is pretty clear.

You do have a curious RAM config with two 16GB and two 8GB RAM sticks. I'm betting the PC didn't come that way, so I would remove whatever RAM you have added post-purchase and see whether it still BSODs. TBH Removing RAM sticks one (or two) at a time is the best way to locate the problem than running a memory tester. It's very possible the the new RAM isn't entirely compatible with the existing RAM, or even compatible with the motherboard.
Click to expand...
I bet you found The problem
They were not installed correctly.
It should have been
1,1 & 2,2 somehow it was installed 1,2 & 1,2
 

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
PC/Desktop
When were the RAM installed?
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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