randomly crashing dunno why


AutumnWindLuna

New member
Local time
11:59 AM
Posts
5
OS
windows 11
hey! i really need help trying to figure out why my computer is blue screening after gaming. ive attached an event log of what has been happening with my computer. the last blue screen happened at 2:24:XX there is no event id created that tells me whats going on.

its important to note that i am repairing a botched gpu driver installation. i used ddu to properly uninstall and install after the improper installation of the latest rtx3070 card drivers. im just trying to figure out where to go from here now that i have the computer back in a semi stable state.

the BSoD happen exclusively while gaming


my computer is the rog strix g10ce as well

DESKTOP-SP04I77-(2023-08-13_15-14-54).zip this should be the link to the log collector v2
 
Windows Build/Version
Version 22h2 (OS Build 22621.2134)
Last edited:

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    republic of gamers ROG
    CPU
    11th gen interl core i7-11700f @ 2.5ghx 2496 mhz 8 core
    Motherboard
    rog strix g10ce_g10ce
Please see posting instructions.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please see posting instructions.
i update the information. the log collections should be linking correctly this time i think?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    republic of gamers ROG
    CPU
    11th gen interl core i7-11700f @ 2.5ghx 2496 mhz 8 core
    Motherboard
    rog strix g10ce_g10ce
What is the computer's warranty status / component warranty status?


The Windows installation was approximately two weeks ago.

There were:

a) drive file system problems
b) BSOD 124. 116,
c) WHEA fatal events
c) Live Kernel events: 141, 117
d) A very large number of corrected hardware errors


All of the five collected mini dump files were BSOD 116 and caused by misbehaving Nvida drivers Nvlddmkm.sys or malfunctioning hardware.



Boot to the BIOS > post images displaying values:

Voltages: 3.3, 5, 12



Update the EF "My Computer" section to display information on the PSU and other hardware.



With this new installation and multiple problems consider performing a clean install with only Microsoft default drivers or testing while in safe mode.






Code:
Found an unneeded link ($FILE_NAME: "INDEPE~1.AC3") in index "$I30" of directory "\ <0x5,0x5>"
        ... repaired online.
  24 reparse records processed.                                     

    Found an unneeded link ($FILE_NAME: "sample.avi") in index "$I30" of directory "\Daddys.Home.2015.BRRip.XviD.AC3-EVO <0x1,0x6fb>"
        ... repaired online.
    Found an unneeded link ($FILE_NAME: "Torrent Downloaded From ExtraTorrent.cc.txt") in index "$I30" of directory "\Daddys.Home.2015.BRRip.XviD.AC3-EVO <0x1,0x6fb>"
        ... repaired online.
    Found an unneeded link ($FILE_NAME: "TORREN~1.TXT") in index "$I30" of directory "\Daddys.Home.2015.BRRip.XviD.AC3-EVO <0x1,0x6fb>"
        ... repaired online.
    Found an unneeded link ($FILE_NAME: "WWWYIF~1.JPG") in index "$I30" of directory "\Monster (2003) <0x1,0x6fd>"
        ... repaired online.



Windows has found problems and some were fixed online;
the remaining problems must be fixed offline.



Code:
Event[12519]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-08-13T15:02:59.1100000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info  g
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-SP04I77
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_4C01&SUBSYS_1AD21043&REV_01
Secondary Device Name:


Code:
Name    NVIDIA GeForce RTX 3070
PNP Device ID    PCI\VEN_10DE&DEV_2488&SUBSYS_88361043&REV_A1\4&A32FD23&0&0008
Adapter Type    NVIDIA GeForce RTX 3070, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll
Driver Version    31.0.15.3667
INF File    oem4.inf (Section029 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVAKIG.INF_AMD64_9DCA4899E2B7F1A8\NVLDDMKM.SYS (31.0.15.3667, 56.34 MB (59,075,088 bytes), 7/30/2023 12:32 PM)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
What is the computer's warranty status / component warranty status?


The Windows installation was approximately two weeks ago.

There were:

a) drive file system problems
b) BSOD 124. 116,
c) WHEA fatal events
c) Live Kernel events: 141, 117
d) A very large number of corrected hardware errors


All of the five collected mini dump files were BSOD 116 and caused by misbehaving Nvida drivers Nvlddmkm.sys or malfunctioning hardware.



Boot to the BIOS > post images displaying values:

Voltages: 3.3, 5, 12



Update the EF "My Computer" section to display information on the PSU and other hardware.



With this new installation and multiple problems consider performing a clean install with only Microsoft default drivers or testing while in safe mode.






Code:
Found an unneeded link ($FILE_NAME: "INDEPE~1.AC3") in index "$I30" of directory "\ <0x5,0x5>"
        ... repaired online.
  24 reparse records processed.                                   

    Found an unneeded link ($FILE_NAME: "sample.avi") in index "$I30" of directory "\Daddys.Home.2015.BRRip.XviD.AC3-EVO <0x1,0x6fb>"
        ... repaired online.
    Found an unneeded link ($FILE_NAME: "Torrent Downloaded From ExtraTorrent.cc.txt") in index "$I30" of directory "\Daddys.Home.2015.BRRip.XviD.AC3-EVO <0x1,0x6fb>"
        ... repaired online.
    Found an unneeded link ($FILE_NAME: "TORREN~1.TXT") in index "$I30" of directory "\Daddys.Home.2015.BRRip.XviD.AC3-EVO <0x1,0x6fb>"
        ... repaired online.
    Found an unneeded link ($FILE_NAME: "WWWYIF~1.JPG") in index "$I30" of directory "\Monster (2003) <0x1,0x6fd>"
        ... repaired online.



Windows has found problems and some were fixed online;
the remaining problems must be fixed offline.



Code:
Event[12519]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-08-13T15:02:59.1100000Z
  Event ID: 17
  Task: N/A
  Level: Warning
  Opcode: Info  g
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-SP04I77
  Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_4C01&SUBSYS_1AD21043&REV_01
Secondary Device Name:


Code:
Name    NVIDIA GeForce RTX 3070
PNP Device ID    PCI\VEN_10DE&DEV_2488&SUBSYS_88361043&REV_A1\4&A32FD23&0&0008
Adapter Type    NVIDIA GeForce RTX 3070, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 3070
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvakig.inf_amd64_9dca4899e2b7f1a8\nvldumdx.dll
Driver Version    31.0.15.3667
INF File    oem4.inf (Section029 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVAKIG.INF_AMD64_9DCA4899E2B7F1A8\NVLDDMKM.SYS (31.0.15.3667, 56.34 MB (59,075,088 bytes), 7/30/2023 12:32 PM)
my warrenty for the computer is out. i bought it from a friend, will do the other instructions shortly.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    republic of gamers ROG
    CPU
    11th gen interl core i7-11700f @ 2.5ghx 2496 mhz 8 core
    Motherboard
    rog strix g10ce_g10ce
Do you prefer running the computer in continuous safe mode for several days or clean installing Windows 11 and using Windows default drivers or both?

The testing could provide information about whether the problems are caused by misbehaving drivers or malfunctioning hardware.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Do you prefer running the computer in continuous safe mode for several days or clean installing Windows 11 and using Windows default drivers or both?

The testing could provide information about whether the problems are caused by misbehaving drivers or malfunctioning hardware.
i wouldnt mind any of these options. what would you recommend i do first and how would i go about doing that?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    republic of gamers ROG
    CPU
    11th gen interl core i7-11700f @ 2.5ghx 2496 mhz 8 core
    Motherboard
    rog strix g10ce_g10ce
Boot into safe mode or safe mode with networking and plan to monitor the computer for several days in continuous safe mode.

(shift + restart)



For any BSOD while in safe mode post a new V2 share link into the newest post.




Monitor using reliability monitor:





Before the safe mode testing:
a) Update the Eleven Forum (EF) section for "My Computer"
b) Post images of the BIOS displaying voltages




Find a flash drive that you can format (> or = 8 GB)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Boot into safe mode or safe mode with networking and plan to monitor the computer for several days in continuous safe mode.

(shift + restart)



For any BSOD while in safe mode post a new V2 share link into the newest post.




Monitor using reliability monitor:





Before the safe mode testing:
a) Update the Eleven Forum (EF) section for "My Computer"
b) Post images of the BIOS displaying voltages




Find a flash drive that you can format (> or = 8 GB)
i also already have a media boot drive on a flash drive already
 

Attachments

  • voltage.jpg
    voltage.jpg
    1.1 MB · Views: 2

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    republic of gamers ROG
    CPU
    11th gen interl core i7-11700f @ 2.5ghx 2496 mhz 8 core
    Motherboard
    rog strix g10ce_g10ce
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