Solved Realtek ALC4050H USB 2.0 sound problems


HHH03

Well-known member
Local time
5:07 AM
Posts
77
OS
Windows 11 Pro
It's been almost 1 year since I purchased my Lenovo P620. After two replacement computers... Lenovo acknowledge the Realtek Audio Driver 6.3.9600.2299 for the ALC 4050H doesn't work correctly.
Obviously, any sound card or device that turns itself off after 10 seconds of idle time is going to be annoying... imagine your monitor going black every 10 seconds because you're not interacting with your computer.
Recently, Windows update did release a new Realtek driver 6.3.9600.2321 It still powers down after 10 seconds causing the popping sound in the speakers, this version does delay the audio until the driver is fully powered up... the sounds aren't truncated any longer.
This isn't as annoying as having 1 second of sound missing although the speaker popping is still present.
Many new motherboards are using this USB Audio Chip and the more advanced ALC4080, I don't understand why it's so difficult for Realtek to fix this driver... Just change the damn driver power state mappings and it will be fine.
Any suggestions are welcome.
 
Windows Build/Version
Windows 11 22H2 (OS Build 22622.575)

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo P620
    CPU
    Threadripper Pro 3945WX
    Motherboard
    Lenovo 1046
    Memory
    32 GB DDR4 3200/EEC Hynix
    Graphics Card(s)
    Nvidia RTX 2070 Super FE
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung CRG5
    Screen Resolution
    1920X1080 240mHz
    Hard Drives
    Samsung PM9A1 1TB NVMe
    Samsung 970 EVO Plus 500 GB NVMe
    Samsung 850 EVO 1 TB
    Samsung 850 PRO 256 GB
    PSU
    1000 Watt Lenovo 80 plus Platinum
    Keyboard
    Corsair K95 Platinum XT
    Mouse
    M65 Pro RGB
downgrade to Windows 11 21H2 (build 22000.x) and test again OR update your 22H2 build to the recently released 22622.586 build
seems those usb audio driver versions you were using {2299 & 2321} are not fully compatible with 22H2 (build 22621/22622)
plus the OS build you're running (22622.575) is an insider beta build that won't be finalized

edit - or test this 6.3.9600.2327 version from MS Update Catalog which is 22H2 compatible, according to MS
 

My Computer

System One

  • OS
    windows 10 ltsc
I have tested 6.3.9600.2327 and there's no difference far as the popping sounds after 10 seconds. I remember awhile back when non-USB Realtek audio drivers had a similar problem with powering down after 10 seconds which could be fixed by modifying the registry... preventing the power state D2. The registry trick doesn't work with the USB Realtek device. The generic Windows USB 2.0 audio driver doesn't use D2 and works very well with no popping noises.
Dell will be releasing a new Workstation using the ALC4050H soon, I'm quite sure the Dell community will discover this issue and a redesigned audio driver will be released.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo P620
    CPU
    Threadripper Pro 3945WX
    Motherboard
    Lenovo 1046
    Memory
    32 GB DDR4 3200/EEC Hynix
    Graphics Card(s)
    Nvidia RTX 2070 Super FE
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung CRG5
    Screen Resolution
    1920X1080 240mHz
    Hard Drives
    Samsung PM9A1 1TB NVMe
    Samsung 970 EVO Plus 500 GB NVMe
    Samsung 850 EVO 1 TB
    Samsung 850 PRO 256 GB
    PSU
    1000 Watt Lenovo 80 plus Platinum
    Keyboard
    Corsair K95 Platinum XT
    Mouse
    M65 Pro RGB
I have a Polk Audio soundbar connected to my digital output. It would turn itself off every 20 seconds if no audio was playing. It's a feature of the soundbar, which got very annoying.

I've been using this since Win 10. It plays an inaudible sound to keep my soundbar on. May be useful for you.

 

My Computers

System One System Two

  • OS
    Win 11 Pro 24H2 26100.1882
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    RTX 4070 Super OC 12 GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 24H2)
    SK hynix P41 500GB NVMe (Win 11 23H2)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 11 23H2 22631.4249
    On System One (Dual Boot)
  • Operating System
    Win 11 Pro 24H2 26100.1882
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
I've used Sound Keeper before... it doesn't work well with Windows 11 as it doesn't allow the computer to enter sleep state... the workaround listed on VEG,BY's webpage didn't work with my computer.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo P620
    CPU
    Threadripper Pro 3945WX
    Motherboard
    Lenovo 1046
    Memory
    32 GB DDR4 3200/EEC Hynix
    Graphics Card(s)
    Nvidia RTX 2070 Super FE
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung CRG5
    Screen Resolution
    1920X1080 240mHz
    Hard Drives
    Samsung PM9A1 1TB NVMe
    Samsung 970 EVO Plus 500 GB NVMe
    Samsung 850 EVO 1 TB
    Samsung 850 PRO 256 GB
    PSU
    1000 Watt Lenovo 80 plus Platinum
    Keyboard
    Corsair K95 Platinum XT
    Mouse
    M65 Pro RGB
I have tested 6.3.9600.2327 and there's no difference far as the popping sounds after 10 seconds. I remember awhile back when non-USB Realtek audio drivers had a similar problem with powering down after 10 seconds which could be fixed by modifying the registry... preventing the power state D2. The registry trick doesn't work with the USB Realtek device. The generic Windows USB 2.0 audio driver doesn't use D2 and works very well with no popping noises.

AAWW F*CK SH*T, MICROSOFT! :mad:

It seems that the 6.3.9600.2327 driver from the Microsoft Catalog site is no longer available as it was "de-listed" or was pulled from that site earlier this September 2022 as attempting to search for 6.3.9600.2327 from MS produces no results (like WTH/WTF, Microsoft?)

Dell will be releasing a new Workstation using the ALC4050H soon, I'm quite sure the Dell community will discover this issue and a redesigned audio driver will be released.

and wth/wtf, HHH03 - why are you mentioning about Dell releasing a new workstation when you originally said you have a Lenovo P620? so which new computer are you getting huh, Dell or Lenovo?

Many new motherboards are using this USB Audio Chip and the more advanced ALC4080, I don't understand why it's so difficult for Realtek to fix this driver... Just change the damn driver power state mappings and it will be fine.

well why don't you tell Realtek yourself by contacting/emailing them here? sheesh! :mad:
 

My Computer

System One

  • OS
    windows 10 ltsc
I’ve emailed Realtek at least 5 times. The Dell community is more assertive about products not working correctly… fixes are released relatively quickly on new products therefore… Maybe Dell can get Realtek to redesign the driver. Lenovo hasn’t done anything about it so far although have have promised me it would be fixed eventually. The Realtek driver version is 6.3.9600.2325 instead of 6.3.9600.2327 btw.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo P620
    CPU
    Threadripper Pro 3945WX
    Motherboard
    Lenovo 1046
    Memory
    32 GB DDR4 3200/EEC Hynix
    Graphics Card(s)
    Nvidia RTX 2070 Super FE
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung CRG5
    Screen Resolution
    1920X1080 240mHz
    Hard Drives
    Samsung PM9A1 1TB NVMe
    Samsung 970 EVO Plus 500 GB NVMe
    Samsung 850 EVO 1 TB
    Samsung 850 PRO 256 GB
    PSU
    1000 Watt Lenovo 80 plus Platinum
    Keyboard
    Corsair K95 Platinum XT
    Mouse
    M65 Pro RGB

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo P620
    CPU
    Threadripper Pro 3945WX
    Motherboard
    Lenovo 1046
    Memory
    32 GB DDR4 3200/EEC Hynix
    Graphics Card(s)
    Nvidia RTX 2070 Super FE
    Sound Card
    N/A
    Monitor(s) Displays
    Samsung CRG5
    Screen Resolution
    1920X1080 240mHz
    Hard Drives
    Samsung PM9A1 1TB NVMe
    Samsung 970 EVO Plus 500 GB NVMe
    Samsung 850 EVO 1 TB
    Samsung 850 PRO 256 GB
    PSU
    1000 Watt Lenovo 80 plus Platinum
    Keyboard
    Corsair K95 Platinum XT
    Mouse
    M65 Pro RGB
in addition to updating the firmware of the realtek usb audio device on the Lenovo Thinkstation p620 desktop computer,
perhaps update the Realtek USB Audio driver to version 6.3.9600.2379 from Microsoft Update Catalog (MUC)

guess it needed both a driver update and a firmware update to the usb audio device
 

My Computer

System One

  • OS
    windows 10 ltsc
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