Awalt
Active member
Hi all, I hope you can help me. I posted this in a Teamviewer (remote access software) forum, but it's not very busy; so I am hoping maybe there is an issue on the Windows side someone is knowledgeable about.
I use Teamviewer (TV) personally to remote into my Mom's Windows 11 computer to do her maintenance, updates etc. For years, prior to Windows 11 even, she did not have Windows configured with a password. But now, there is someone else in her house, so I added a password to her Windows installation. The other thing unique to her system, I have a scheduled task to do a shutdown -r to restart the computer every morning at 6 AM, as from time to time she would do things with the computer that caused it to get locked up or hung, putting it in an offline state. I have had that working for years as well.
Once I added the Windows login password though, I found TV always showed as offline. I did some research when I was at her house yesterday, and I found a setting in TV that permitted remote Windows logins, that was not set - without it, the remote computer had to be logged in for remote access. I set it, and then in some tests I found I could connect remotely from my iPad, restart the computer remotely, and it still showed online - I could then log in with her Windows password. Problem solved, or so I thought!
This morning, the computer is offline. So I am thinking something is different when doing a scheduled task shutdown -r. Is there some other TV(if you know anything about it) or Windows 11 setting/configuration I need, to be able to get the computer to be online after a restart? Thanks!
I use Teamviewer (TV) personally to remote into my Mom's Windows 11 computer to do her maintenance, updates etc. For years, prior to Windows 11 even, she did not have Windows configured with a password. But now, there is someone else in her house, so I added a password to her Windows installation. The other thing unique to her system, I have a scheduled task to do a shutdown -r to restart the computer every morning at 6 AM, as from time to time she would do things with the computer that caused it to get locked up or hung, putting it in an offline state. I have had that working for years as well.
Once I added the Windows login password though, I found TV always showed as offline. I did some research when I was at her house yesterday, and I found a setting in TV that permitted remote Windows logins, that was not set - without it, the remote computer had to be logged in for remote access. I set it, and then in some tests I found I could connect remotely from my iPad, restart the computer remotely, and it still showed online - I could then log in with her Windows password. Problem solved, or so I thought!
This morning, the computer is offline. So I am thinking something is different when doing a scheduled task shutdown -r. Is there some other TV(if you know anything about it) or Windows 11 setting/configuration I need, to be able to get the computer to be online after a restart? Thanks!
- Windows Build/Version
- Windows 11 latest non-beta release
My Computer
System One
-
- OS
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- Apple MacBook Pro 16" 2021
- CPU
- Apple M1 Max 10 core/4 CPU assigned to Parallels 17 VM
- Motherboard
- Apple Silicon M1 Max
- Memory
- 64GB/24GB assigned to Parallels 17 VM
- Graphics Card(s)
- Apple 32 core GPU
- Sound Card
- Apple
- Monitor(s) Displays
- 16.2" Liquid Retina XDR
- Screen Resolution
- 3456-by-2234 native resolution at 254 psi
- Hard Drives
- 4TB SSD
- PSU
- Apple
- Case
- Apple
- Cooling
- Apple
- Keyboard
- Apple
- Mouse
- N/A; Apple Trackpad
- Internet Speed
- 1.2Gb/42Gb
- Browser
- Parallels 17 VM: MS Edge
- Antivirus
- Parallels 17 VM: MS Defender