Repeated Crashes, can't figure out why

*I posted this in a separate channel, then realized there was a BSOD analysis channel, mods please don't get mad at me

Really getting frustrated with repeated crashes. I've owned the PC for 3.5 years, and about a year ago, I noticed that when gaming (Overwatch), I would start to have issues if I had too many applications open. Tried diagnosing with a friend, swapped out RAM sticks, couldn't solve it, but didn't think too much of it.

About a month ago, I decided to swap the ram sticks back, just to see what would happen. Big mistake, i now get BSOD pretty frequently. Taken it to two PC repair shops, they assure me its not hardware, (not sure if I believe them). Reset the PC, updated all drivers, updated to Windows 11, ran test after test, all of the performance tests go great, until I hit a stress level after 2-3 hours, and then it'll make it through with flying colors, or crash during something like a CPU test.

Tried going into event viewer, throws off repeated warnings and errors, it'll be fine for a few hours, and then crash with no warning. From what I can tell, the EventViewer says the system reboots due to a BugCheck. EventViewer says all events are from Windows PowerShell. Tried using a BSOD Viewer, said of last 5 crashes, 3 were caused by ntoskrnl.exe, 1 by Ndu.sys and 1 by partmgr.sys.

I'm not sure how to make heads or tails of this, but really getting frustrated. If anyone give me a process I can go through or a part that I should replace, I'll give you a kiss. Let me know if there's any more information I can provide <3

V2 Log Collector: DESKTOP-98NALI1-(2024-08-31_20-11-36).zip

Windows Build/VersionWindows 11, Windows 23H2

The installed RAM: F4-3200C16-16GVK

If the installed RAM is on the QVL please post images or share links.

zbook said:

The installed RAM: F4-3200C16-16GVK

If the installed RAM is on the QVL please post images or share links.

Code:

Location     : ChannelA-DIMM1
BankLabel    : BANK 0
Manufacturer : G-Skill
MemoryType   : DDR4
FormFactor   : DIMM
Capacity     : 16GB
Speed        : 2666
Serial       : 00000000
PartNumber   : F4-3200C16-16GVK  
ECC          : False
TypeDetail   : {Synchronous}

Location     : ChannelB-DIMM1
BankLabel    : BANK 2
Manufacturer : G-Skill
MemoryType   : DDR4
FormFactor   : DIMM
Capacity     : 16GB
Speed        : 2666
Serial       : 00000000
PartNumber   : F4-3200C16-16GVK  
ECC          : False
TypeDetail   : {Synchronous}

Click to expand...

First RAM sticks that I got with the PC from IBuyPower were Adata 8gb (AX4U320038G16A-BW41)
Took them out when I first started having issues, swapped them for G. Skill Ripjaws DDR4, 16gb each (F4-3200C16D-32GVK)

Neither are designated as QVL according to ASUS

jarvisimo said:

Neither are designated as QVL according to ASUS

Click to expand...

@zbook

ASUS doesn't test "every" RAM combo on motherboards.
But.... on the GSkill RAM Configurator, the F4-3200C16D-32GVK RAM, has been tested to work on your motherboard.






Make sure the RAM is in slots #2 and #4, counting away from the CPU to the right.

I don't know if this problem is affecting you, but it happened to me on an ASUS x570 board.

Just bookmark that topic for future reference.

BSOD Viewer, said of last 5 crashes, 3 were caused by ntoskrnl.exe, 1 by Ndu.sys and 1 by partmgr.sys.

Click to expand...

Those errors look to me like it's time for a clean install of Windows 11.

Ghot said:

@zbook

ASUS doesn't test "every" RAM combo on motherboards.
But.... on the GSkill RAM Configurator, the F4-3200C16D-32GVK RAM, has been tested to work on your motherboard.

View attachment 106771




Make sure the RAM is in slots #2 and #4, counting away from the CPU to the right.

I don't know if this problem is affecting you, but it happened to me on an ASUS x570 board.

ASUS motherboard RAM timings problem - Windows 10 Help Forums

Ok, just updated the BIOS on my ASUS Pro WS X570-ACE motherboard, from 1302 to 2301. Obviously, the computer is working, but I had previously set the RAM timings to manufacturer's specs, but can't seem to do that... this time. Motherboard support page: Pr

www.tenforums.com

Just bookmark that topic for future reference.




Those errors look to me like it's time for a clean install of Windows 11.

Clean Install Windows 11

This tutorial will show you step by step on how to clean install Windows 11 at boot on your PC with or without an Internet connection and setup with a local account or Microsoft account. Windows 11 has all the power and security of Windows 10 with a redesigned and refreshed look. It also comes...

www.elevenforum.com

Click to expand...

The ram sticks were in the 1 and 3, just moved them to the 2 and 4. Re Windows, I was having this issue with Windows 10, did a reset and then clean install of Windows 11, same issue. I can do it again I guess...

jarvisimo said:

The ram sticks were in the 1 and 3, just moved them to the 2 and 4. Re Windows, I was having this issue with Windows 10, did a reset and then clean install of Windows 11, same issue. I can do it again I guess...

Click to expand...

There could be many reasons for those errors.
One of those reasons could be Windows file corruption.

This is the main reason most of the regulars on here, use 3rd party backup software.
If you decide to do a clean install of Win 11... make sure you make a backup.

Plus... I gave you ten reaction points just for filling out your computer specs.





_______________________________________________________________________________________________


Here's some other things that you may find useful...

The findings were typical of malfunctioning or incompatible hardware.

Please swap test RAM displayed on the QVL.

zbook said:

The findings were typical of malfunctioning or incompatible hardware.

Please swap test RAM displayed on the QVL.

Click to expand...

The OPs RAM is compatible with his motherboard.
The GSkill RAM Configurator, works as advertised.

Every eventviewer log for crashes reads the same.

1. Error: Previous shutdown (which could have been over an hour ago) was unexpected
2. volmgr Dump file generation succeeded
3. Kernel-Power System has rebooted w/o cleanly shutting down
4. Audit events have been dropped by the transport
5. Credential Guard and/or VBS key Isolation are configured by the secure kernel is not running
6. like 10 LSA package is not signed as expected (each warning is a different package)
7. The Secure Boot update failed to update a Secure Boot variable with error Secure Boot is not enabled on this machine
8. BugCheck The computer has rebooted from a bugcheck

Some steps that were previously performed may need to be repeated.


View the motherboard manual to see if there is an optimal DIMM using only one RAM module.


Please label and use only one RAM module at a time in the same DIMM.



Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Translation: Try each RAM stick by itself... in slot #2

Please perform these steps:


1) Run Tuneup plus > post a share link






2) Turn off Windows fast startup




3) Create a new restore point:

@Ghot @zbook Both RAM sticks work when only 1 is in. Trying to run the memtest, but its not recognizing the USB as another boot option in BIOS. I saw it earlier in the night, but its not showing up right now...i'll figure it out tomorrow

https://www.mediafire.com/file/jvgbbbdd4doupsi/Tuneup.log/file Link for the Tuneup Plus

I've created a restore point and turned off fast start up

jarvisimo said:

but its not showing up right now...i'll figure it out tomorrow

Click to expand...

On ASUS motherboards, when you Start or Restart the computer... start spamming the F8 key, gently.
This will bring up the Boot Menu. It looks like this...

https://www.elevenforum.com/t/boot-from-usb-drive-on-windows-11-pc.5427/


If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.

How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows

good call on F8, but the PC isn't reading the USB as another boot option. It has the memtest files on it, it's formatted as a 32, its just not showing up. Also for some reason, the USB (E drive) has an accompanying F drive that appears, but cannot be accessed and disappears when I eject the USB :)

Some trial and error steps:

1. Try another USB stick
2. Try all USB ports (2.0 and 3.0)
3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
4. Turn off temporarily fast boot, secure boot, CSM if enabled

zbook said:

Some trial and error steps:

1. Try another USB stick
2. Try all USB ports (2.0 and 3.0)
3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
4. Turn off temporarily fast boot, secure boot, CSM if enabled

Click to expand...

@zbook
@Ghot

Alright its not liking it. I ran windows memory diagnostic tool again, no issues found

Unfortunately Windows memory testing regularly displays pass with malfunctioning RAM.

Run Memtest86 for two tests of four passes each.

Only the pay version of this software runs 8 passes wit additional tests.

zbook said:

Unfortunately Windows memory testing regularly displays pass with malfunctioning RAM.

Run Memtest86 for two tests of four passes each.

Only the pay version of this software runs 8 passes wit additional tests.

PassMark MemTest86 - Memory Diagnostic Tool - Technical Information

MemTest86 is a memory test for x86 and ARM computers.

www.memtest86.com

Click to expand...

I cannot boot from the USB. in my bios, it recognizes the USB as storage, in addition to the SSD and HDD, but it does not view any other options for BOOT. I have googled this and there are recommendations to turn to legacy mode for boot, nothing has worked...

EDIT: May have gotten to it, hold on