Restore information and wipe drive from Failed Laptop


Parlos11

New member
Local time
6:08 PM
Posts
14
OS
Windows 11
Good day im in a bind.

I have a Windows 11 Laptop with a Microsoft Login account that uses the PIN function.

The laptop has a burned CPU.

I have taken the NVME Drive out, put it in a USB Caddy and plugged it in to another PC. The other PC uses the exact same Windows Account and PIN to Login.

I have tried to access the folder inside the "Users" Folder and no succes. I was starting to reconcile with the idea that I wont be able to access a very specific folder on the Desktop and decided to reset the drive with DISKPART. used the CLEAN command, used FORMAT as well.. No Success i cant revert the drive either to a "Factory" State so i can make a new Windows Instal.. No success either while trying to do a Clean Windows Install. The drive has 5 partitions and wont allow me to remove them either.

I believe it has something to do with the Microsoft Account...

Any Ideas are well received on both : Getting the data out / Reverting the drive to factory state so i can use it for a new windows install.
 
Windows Build/Version
Windows 11 Most Recent build

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion
When I have issues with a drive that I can put in a USB caddy or drive dock I will boot a Linux LiveUSB and use its file manager to recover possible files. Then if the drive is to be reused I use the included GPARTED program and wipe all the partitions to give it an as-shipped condition. After that the future use determines if I leave it that way or create one full partition and format to use as portable storage.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
To remove all partition you can select the disk and execute following commands.

Less:
list disk

select disk X

Clean
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Did you try taking ownership of the files/folder on the drive via the second pc? If you clean or format, you won’t be getting anything back.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.4112
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 - 2 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22621.3958
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.1591
    Computer type
    PC/Desktop
    Manufacturer/Model
    Digital Storm Velox
    CPU
    Intel Core i9-10940X
    Motherboard
    MSI X299 PRO (Intel X299 Chipset) (Up to 4x PCI-E Devices)
    Memory
    128 GB DDR4 3200 MHz Corsair Vengance LPX
    Graphics Card(s)
    EVGA GeForce RTX 2080 Ti Black
    Sound Card
    Integrated Motherboard Audio-Realtek
    Monitor(s) Displays
    CORSAIR XENEON 32QHD165
    Screen Resolution
    2560 x 1440
    Hard Drives
    2 Samsung 980 Pro NVME 2TB
    1x Storage (6TB Western Digital
    PSU
    Corsair / EVGA / Thermaltake (Modular) (80 Plus Gold)
    Case
    VELOX
    Cooling
    H20: Stage 2: Digital Storm Vortex Liquid CPU Cooler (Dual Fan) (Fully Sealed + No Maintenance)
    Keyboard
    Corsair K63 Wireless
    Mouse
    Corsair M65 Pro
    Internet Speed
    1000Gb's Down-20 Up
    Browser
    Firefox 130.0
    Antivirus
    Windows Defender
    Other Info
    Cyber power CP1350AVRLCD -UPS
    NVIDIA 560.94 Driver
  • Operating System
    Arch Linux
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC13ANHi3
    CPU
    Intel Core i3 1315u
    Motherboard
    NUC13AN
    Memory
    64GB GSKILL DDR4 3200
    Graphics card(s)
    Intel On Board
    Sound Card
    Intel on Board
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    1TB Crucial M2NVME
    PSU
    External 90 Watt
    Case
    NUC Tall
    Cooling
    Fan
    Mouse
    Razer
    Keyboard
    Logitech
    Internet Speed
    1GB
    Browser
    Slimjet 43.0.1.0
    Other Info
    quiet & fast
Was the drive bitlocked?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.4037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
The laptop has a burned CPU.

How did you identify the CPU problem?

Was there a power / electric problem that may have impacted the CPU?

Were all other files okay?

Please test the drive > post images or share links

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
i second the Linux live USB option. that way you can retrieve your data and reset the SSD to blank by deleting all the partitions.
its has saved my data a few times in the past. you can use Rufus to burn the Ubuntu 22.04 ISO to USB.


Best of luck. Steve ..
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP
    Hard Drives
    1TB M2 SSD Partitioned ..
    250GB C:/Windows .. 750GB D:/Home
    2x 1TB USB HDD External Storage.
    Internet Speed
    900MB full fibre
    Browser
    Vivaldi .. Browser, Calendar, eMail.
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 5 5500u
    Motherboard
    HP
    Memory
    32GB DDR4
    Graphics card(s)
    AMD Radeon GPU
    Sound Card
    RealTek
    Monitor(s) Displays
    HP
    Hard Drives
    512GB M2 SSD
    Internet Speed
    900MB Full Fibre
    Browser
    Microsoft Edge
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Windows Software
    'The Wife's Computer'

My Computer

System One

  • OS
    W11 Pro x64 24H2 Dev
    Computer type
    Laptop
    Manufacturer/Model
    Dell 7760 Mobile Precision 17"
    CPU
    Intel i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    Internal
    Hard Drives
    2 x 256Gb SSD
    PSU
    Dell 240 watt
    Mouse
    Dell Premier Bluetooth
    Internet Speed
    50Mbps
    Browser
    Edge
    Antivirus
    Default Microsoft Security
Wasn't there talk of W11 enabling Bitlocker by default a while back?
Not Bitlocker in Pro, but device encryption in Home in laptops.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.4037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
just put that drive in your pc as the main drive, boot it, create a new partition ntfs, copy all data to that partition, put back in your other drive, plug in that old drive via usb and delete the os partition and extend the ntfs (new data) partition.... if you dont want to go the linux route
 

My Computer

System One

  • OS
    Windows 11 Pro
To remove all partition you can select the disk and execute following commands.

Less:
list disk

select disk X

Clean
Tried this Method, it doesnt do anything to the drive, the commands come back as executed, but no result
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion
just put that drive in your pc as the main drive, boot it, create a new partition ntfs, copy all data to that partition, put back in your other drive, plug in that old drive via usb and delete the os partition and extend the ntfs (new data) partition.... if you dont want to go the linux route
It wont boot....It has a Windows Registry_Error...
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion
How did you identify the CPU problem?

Was there a power / electric problem that may have impacted the CPU?

Were all other files okay?

Please test the drive > post images or share links

Drive Works Ok in the Caddy, but as soon as i try to access the "User" Folder, I have no permissions
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legion
Check your Account Permissions:
Ensure that you are logged in with an account that has administrative privileges or sufficient permissions to access the folder.

Take Ownership of the Folder:
In the Security tab, click on Advanced.
Go to the Owner tab and click Change.
Enter your username and click Check Names.
Click OK and then Apply.
You should now have ownership of the folder.

Change Folder Permissions:
Right-click on the folder and select Properties.
Go to the Security tab.
Click on Edit and add your user account with the necessary permissions (read, write, etc.).
Apply the changes and try accessing the folder again.
 

My Computers

System One System Two

  • OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
  • Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Mouse
    Logitech G402
    Keyboard
    Logitech K800
    Internet Speed
    20Mbit/s up, 250Mbit/s down
    Browser
    FF
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