Solved Settings App - Crash - Graphics Settings

Anaksy · Oct 16, 2024

Hey Guys,

When I go to the Settings App -> System -> Graphics the app crashes and it closes.

I was able to get the error log in the "Event Viewer", but I have no idea where to go from here.

You guys have any idea what it could be?

neves · Oct 16, 2024

Probably a corrupted Windows files.

Win Key + X - > Terminal (as Admin) and run the following commands one by one:

Dism.exe /Online /Cleanup-image /Scanhealth

Dism.exe /Online /Cleanup-Image /CheckHealth

Dism.exe /Online /Cleanup-Image /RestoreHealth

sfc /scannow

Anaksy · Oct 16, 2024

neves said:
Probably a corrupted Windows files.

Win Key + X - > Terminal (as Admin) and run the following commands one by one:

Dism.exe /Online /Cleanup-image /Scanhealth

Dism.exe /Online /Cleanup-Image /CheckHealth

Dism.exe /Online /Cleanup-Image /RestoreHealth

sfc /scannow

I did this already. And the strangest thing is that running "sfc /scannow" returns this message below regardless of how many times I run it. I have even try doing safe mode, but it does not change. It always returns me this message. Any thoughts?

Spunk · Oct 16, 2024

Adding to what is being said, after running those commands try Method 2
immersive-control-panel-stops-working

Anaksy · Oct 16, 2024

Anaksy said:
I did this already. And the strangest thing is that running "sfc /scannow" returns this message below regardless of how many times I run it. I have even try doing safe mode, but it does not change. It always returns me this message. Any thoughts?

View attachment 112817

Checking the logs I found this:
You guys have any idea?

[l:31]'Microsoft.Web.WebView2.Core.dll' do not match.
Expected: {l:32 ml:33 b:a46788e94463899b6799304178a634643b20949cc7d378938db8abce8f69d17e}.
Actual: {l:32 b:50a5c14fd4da7116a2072d12cb94c258354d0237979d5d5afa979be740d118f5}.
2024-10-16 14:44:47, Info CSI 000001e4 [SR] Repairing file \??\C:\WINDOWS\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe\\Microsoft.Web.WebView2.Core.dll from store
2024-10-16 14:44:47, Info CSI 000001e5 Hashes for file member

neves · Oct 16, 2024

Anaksy said:
I did this already. And the strangest thing is that running "sfc /scannow" returns this message below regardless of how many times I run it. I have even try doing safe mode, but it does not change. It always returns me this message. Any thoughts?

View attachment 112817

Those commands are an ointment for specific corrupted Windows files. If the issue goes deeper - an In-place upgrade could be the safest bet...

Anaksy · Oct 16, 2024

neves said:
Those commands are an ointment for specific corrupted Windows files. If the issue goes deeper - an In-place upgrade could be the safest bet...

I am already on the latest. 24H2 and the latest cumulative update.

neves · Oct 16, 2024

BTW which Windows Build are you using?!

Anaksy · Oct 16, 2024

neves said:
BTW which Windows Build are you using?!

Version 24H2 (OS Build 26100.2033)

Anaksy · Oct 16, 2024

Anaksy said:
Checking the logs I found this:
You guys have any idea?

[l:31]'Microsoft.Web.WebView2.Core.dll' do not match.
Expected: {l:32 ml:33 b:a46788e94463899b6799304178a634643b20949cc7d378938db8abce8f69d17e}.
Actual: {l:32 b:50a5c14fd4da7116a2072d12cb94c258354d0237979d5d5afa979be740d118f5}.
2024-10-16 14:44:47, Info CSI 000001e4 [SR] Repairing file \??\C:\WINDOWS\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe\\Microsoft.Web.WebView2.Core.dll from store
2024-10-16 14:44:47, Info CSI 000001e5 Hashes for file member

It appears to be a 24H2 bug.

Windows 11 24H2 bug causes sfc /scannow to detect corrupted files every time it runs

A bug in Windows 11 24H2 causes the standard system file checker sfc /scannow to detect corrupted files every time it is launched and scans the disk. Such

winaero.com

neves · Oct 16, 2024

Anaksy said:
I am already on the latest. 24H2 and the latest cumulative update.

That solution is also meant for troubleshooting.

Oh i see, you're on Windows Mess Build! If you look around - there's dozens of topics with all kinds of issues related to this update (24H2). Honestly, if i was you - i would go back to 23H2 - you still have 1 year of support for this build. At least wait till they release a major update - fixing the pile of issues introduced with 24H2. You're basically... beta testing a broken Windows build - even tho, technically - it's officially resealed to the public (in some parts - and the main image/ISO page).

Anaksy · Oct 16, 2024

neves said:
That solution is also meant for troubleshooting.

Oh i see, you're on Windows Mess Build! If you look around - there's dozens of topics with all kinds of issues related to this update (24H2). Honestly, if i was you - i would go back to 23H2 - you still have 1 year of support for this build. At least wait till they release a major update - fixing the pile of issues introduced with 24H2. You're basically... beta testing a broken Windows build - even tho, technically - it's officially resealed to the public (in some parts - and the main image/ISO page).

Oh rubbish.... :weary:

Anaksy · Oct 16, 2024

neves said:
That solution is also meant for troubleshooting.

Oh i see, you're on Windows Mess Build! If you look around - there's dozens of topics with all kinds of issues related to this update (24H2). Honestly, if i was you - i would go back to 23H2 - you still have 1 year of support for this build. At least wait till they release a major update - fixing the pile of issues introduced with 24H2. You're basically... beta testing a broken Windows build - even tho, technically - it's officially resealed to the public (in some parts - and the main image/ISO page).

Is it still possible to download Windows 11 23H2 from Microsoft?
Because when I go to their website, I only see 24H2 version available.

Spunk · Oct 16, 2024

Try this

I've found a way to download the Windows 11 23H2 ISO file after Microsoft releasing version 24H2, and here's how.

To download Windows 11 23H2 ISO, use UUP Dump to create a custom ISO, then use Rufus to make a bootable USB installer.

pureinfotech.com

Anaksy · Oct 16, 2024

Spunk said:
Try this

I've found a way to download the Windows 11 23H2 ISO file after Microsoft releasing version 24H2, and here's how.

To download Windows 11 23H2 ISO, use UUP Dump to create a custom ISO, then use Rufus to make a bootable USB installer.

pureinfotech.com

Thank you!

neves · Oct 16, 2024

Anaksy said:
Is it still possible to download Windows 11 23H2 from Microsoft?
Because when I go to their website, I only see 24H2 version available.

From the public page No. But there's other ways to get it. Here, someone asked same question and many answered it not so long ago:

Windows 11 23H2 ISO?

Does MS have a link to download Windows 23H2? I want to do a clean install on my wifes laptop and the ISO I downloaded from MS is for 24H2.

www.elevenforum.com

Anaksy · Oct 16, 2024

neves said:
From the public page No. But there's other ways to get it. Here, someone asked same question and many answered it not so long ago:

Windows 11 23H2 ISO?

Does MS have a link to download Windows 23H2? I want to do a clean install on my wifes laptop and the ISO I downloaded from MS is for 24H2.

www.elevenforum.com

Thank you!

Mac Mac · Dec 15, 2024

Hi,

I was having the same issue and found it was the Asus Armoury Software. I looked in the registry and found this line showing GPUPreference=1 in

Code:

[HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences]
"C:\\Program Files (x86)\\ASUS\\ArmouryDevice\\asus_framework.exe"="GpuPreference=1;"

All my other game settings showed GPUPreference=2.

Code:

"C:\\Program Files (x86)\\Steam\\steamapps\\common\\OpenVR\\bin\\win64\\vrdashboard.exe"="GpuPreference=2;"
"C:\\Program Files (x86)\\Steam\\SteamApps\\common\\MicrosoftFlightSimulator\\FlightSimulator.exe"="AutoHDREnable=1;GpuPreference=2;"
"C:\\Program Files (x86)\\Steam\\SteamApps\\common\\Helldivers 2\\bin\\helldivers2.exe"="SwapEffectUpgradeEnable=1;GpuPreference=2;"

I deleted the Armoury reference in Regedit, rebooted and no problems since.

Hope this helps someone.

hexaae · Dec 15, 2024

I have been struggling with this issue since I upgraded from 23H2 -> 24H2 a few days ago: 7/10 times Graphics panel freezed and crashed! So annoying...
Applied @Mac Mac solution deleting:

Code:

[HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences]
"C:\\Program Files (x86)\\ASUS\\ArmouryDevice\\asus_framework.exe"="GpuPreference=1;"

and it seems to have worked! Doesn't happen anymore!

Advanced Optiums ASUS laptop with i9-13980HX + 4090 laptop with Armoury Crate

TonkaTough · Dec 18, 2024

Anaksy said:
Hey Guys,

When I go to the Settings App -> System -> Graphics the app crashes and it closes.

View attachment 112813

I was able to get the error log in the "Event Viewer", but I have no idea where to go from here.

View attachment 112815

You guys have any idea what it could be?

Hi Friend!

I HAD this exact same issue!

If you uninstall Armoury Crate and Asus Framework it will fix this issue. It did for me at least. I don't know if I only needed to delete Armoury Crate though. Deleting framework may not be necessary but I deleted them both and all registry files and folders associated with them before I restarted and tested again. Zero issues since. I learned that deleting these could also fix other incompatibility issues with 24h2 as well. So far so good.

I did use REVO uninstaller program. After it uninstalls your chosen program via their native uninstaller, it searches out the registry keys and folders that are leftover in your system afterwards. I have been using the free version of REVO for over a decade with no problems. Look it up. Highly recommend. Just be careful when deleting the searched leftover registery etc... Just delete the search resulted bolded black files and never their "container above" as these containers may hold many other important files etc...

Hope this helps! Good Luck!

Best,
J

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