ShareX - no audio, online help shows outdated configuration screens


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PhilB

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I'm trying to get ShareX 18 to record an online video. The video itself records properly but no sound. As I said in the subject line, all the online help I consulted shows a "System" top level menu, with a subfolder for sound. But ShareX 18 doesn't have a System menu.

What to do?
 
Windows Build/Version
26100.6584

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Edwin said:
Go to Task Settings>Screen Recorder>Screen Recording Options..., install recorder devices:

View attachment 145696
Click to expand...
My version of ShareX lacks any options to download FFmpeg. Or is something hiding in plain sight that I don't see. A search on ShareX 18 sound recording wasn't helpful.

1758243776517.webp
 

My Computer My Computer

At a glance

Windows 11 2H25AMD 9900X64 GBAMD 9070 XT
OS
Windows 11 2H25
Computer type
PC/Desktop
Manufacturer/Model
DIY
CPU
AMD 9900X
Motherboard
MSI X870E Carbon
Memory
64 GB
Graphics Card(s)
AMD 9070 XT
Sound Card
built-in
Monitor(s) Displays
Dell 24"
Hard Drives
Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD
PSU
Seasonic 850
Case
Fractal Design North XL (which I likw)
Cooling
Corsair AIO for CPU, fans for case
Keyboard
Das Keyboard 4
Mouse
Corsair M65 (white)
Internet Speed
1 TB download
Browser
Firefox
Antivirus
Bitdefender
Other Info
Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)

My Computers My Computers

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  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
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    ASUS ROG Strix

  • At a glance

    Windows 11 Pro
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    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home

My Computer My Computer

At a glance

Windows 11 2H25AMD 9900X64 GBAMD 9070 XT
OS
Windows 11 2H25
Computer type
PC/Desktop
Manufacturer/Model
DIY
CPU
AMD 9900X
Motherboard
MSI X870E Carbon
Memory
64 GB
Graphics Card(s)
AMD 9070 XT
Sound Card
built-in
Monitor(s) Displays
Dell 24"
Hard Drives
Sabrent 1 TB NVMe, 4 x SSD (need to check models), 4 x 3.5" HDD, 8-16 TB, all WD
PSU
Seasonic 850
Case
Fractal Design North XL (which I likw)
Cooling
Corsair AIO for CPU, fans for case
Keyboard
Das Keyboard 4
Mouse
Corsair M65 (white)
Internet Speed
1 TB download
Browser
Firefox
Antivirus
Bitdefender
Other Info
Also have Lenovo T14S laptop (me) and Lenovo Slim 71 (wife)
how to disable this message in shareX.
shareX-Error on windows-10-Screenshot 2026-01-11 124435.webp
 

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window 10 version 22H2 (OS Build 19045.6466Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32n...4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Intel HD Graphics 3000
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window 10 version 22H2 (OS Build 19045.6466
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Laptop
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Dell/E6400
CPU
Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32nm Tech
Motherboard
Dell Inc. 0K0DNP (CPU 1)
Memory
4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
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Intel HD Graphics 3000
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High Definition Audio Device
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single
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1366x768 pixels
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WDC WD2500BPVT-75JJ5T0
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Device Name Standard PS/2 Keyboard
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PS/2 Compatible Mouse
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10mb
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ms edge
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gaffar said:
how to disable this message in shareX.
Click to expand...
You have some other application using those hotkey settings..., either quit that application or change the hotkeys within ShareX.
 

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    Windows 11 Pro
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    ASUS ROG Strix

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    Windows 11 Pro
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    Windows 11 Pro
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  • ASUS VivoBook 'Lite' ~ Windows 11 Home
yes.there is another application skip and skitch in windows 10.
 

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window 10 version 22H2 (OS Build 19045.6466Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32n...4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Intel HD Graphics 3000
OS
window 10 version 22H2 (OS Build 19045.6466
Computer type
Laptop
Manufacturer/Model
Dell/E6400
CPU
Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32nm Tech
Motherboard
Dell Inc. 0K0DNP (CPU 1)
Memory
4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
High Definition Audio Device
Monitor(s) Displays
single
Screen Resolution
1366x768 pixels
Hard Drives
WDC WD2500BPVT-75JJ5T0
Keyboard
Device Name Standard PS/2 Keyboard
Mouse
PS/2 Compatible Mouse
Internet Speed
10mb
Browser
ms edge
Antivirus
win defender
How to change the hotkeys in shareX. I searched the settings but was unsuccessful.
 

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window 10 version 22H2 (OS Build 19045.6466Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32n...4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Intel HD Graphics 3000
OS
window 10 version 22H2 (OS Build 19045.6466
Computer type
Laptop
Manufacturer/Model
Dell/E6400
CPU
Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32nm Tech
Motherboard
Dell Inc. 0K0DNP (CPU 1)
Memory
4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
High Definition Audio Device
Monitor(s) Displays
single
Screen Resolution
1366x768 pixels
Hard Drives
WDC WD2500BPVT-75JJ5T0
Keyboard
Device Name Standard PS/2 Keyboard
Mouse
PS/2 Compatible Mouse
Internet Speed
10mb
Browser
ms edge
Antivirus
win defender

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix

  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix

  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Screenshot 2026-01-16 211227.webp
 

My Computer My Computer

At a glance

window 10 version 22H2 (OS Build 19045.6466Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32n...4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Intel HD Graphics 3000
OS
window 10 version 22H2 (OS Build 19045.6466
Computer type
Laptop
Manufacturer/Model
Dell/E6400
CPU
Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32nm Tech
Motherboard
Dell Inc. 0K0DNP (CPU 1)
Memory
4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
High Definition Audio Device
Monitor(s) Displays
single
Screen Resolution
1366x768 pixels
Hard Drives
WDC WD2500BPVT-75JJ5T0
Keyboard
Device Name Standard PS/2 Keyboard
Mouse
PS/2 Compatible Mouse
Internet Speed
10mb
Browser
ms edge
Antivirus
win defender
Screen-recorded videos using ShareX automatically uploads to a cloud drive (Mega), but when setting YouTube as the auto-uploaded screen-recorded videos target in ShareX, it does not work. i.e the screen recorded videos does not auto uploads to youtube,google drive and others.
 

My Computer My Computer

At a glance

window 10 version 22H2 (OS Build 19045.6466Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32n...4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)Intel HD Graphics 3000
OS
window 10 version 22H2 (OS Build 19045.6466
Computer type
Laptop
Manufacturer/Model
Dell/E6400
CPU
Intel Core i7 @2.80GHz 57 °C Sandy Bridge 32nm Tech
Motherboard
Dell Inc. 0K0DNP (CPU 1)
Memory
4.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
High Definition Audio Device
Monitor(s) Displays
single
Screen Resolution
1366x768 pixels
Hard Drives
WDC WD2500BPVT-75JJ5T0
Keyboard
Device Name Standard PS/2 Keyboard
Mouse
PS/2 Compatible Mouse
Internet Speed
10mb
Browser
ms edge
Antivirus
win defender
gaffar said:
Screen-recorded videos using ShareX automatically uploads to a cloud drive (Mega), but when setting YouTube as the auto-uploaded screen-recorded videos target in ShareX, it does not work. i.e the screen recorded videos does not auto uploads to youtube,google drive and others.
Click to expand...

Hi gaffar,

I suggest you start a new thread.

Kind regards,

tecknot
 

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