Some WhatsApp Web videos do not open.


F

Flowers

Well-known member
Local time
7:02 PM
Posts
15
OS
Win11 v.21H2
Hello,

Why some WhatsApp Web videos do not open on my PC, a Dell Inspiron 15 5510?

What am I doing wrong?

Any help will be much appreciated.

Cheers,

Flores
 
Windows Build/Version
Win 11 22H2 - 22621.2134

My Computer

System One

  • OS
    Win11 v.21H2
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15 5510
    Memory
    16Mb
    Graphics Card(s)
    NVidea
    Hard Drives
    512 SSD
Which browser are you using to open them?
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Hard Drives
    512GB Solid State Drive
    Browser
    Firefox
Hello Trevo,
Thanks for helping.
I'm using Chrome - V. 115.0.5790.171 64 bits.
Cheers,
Flores
 

My Computer

System One

  • OS
    Win11 v.21H2
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15 5510
    Memory
    16Mb
    Graphics Card(s)
    NVidea
    Hard Drives
    512 SSD
Maybe your system doesn't support the video format you're being sent.
 

My Computers

System One System Two

  • OS
    Windows 11 Enterprise 25H2 26200 7462
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    300MBs
    Browser
    Chrome
    Antivirus
    OEM
    Other Info
    ASUS RT-AC87U Router
  • Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
Hello Rollback,
Click to expand...
OK, it is quite possible, but where do I get help on this subject.
Thanks,
Flores
 

My Computer

System One

  • OS
    Win11 v.21H2
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15 5510
    Memory
    16Mb
    Graphics Card(s)
    NVidea
    Hard Drives
    512 SSD
Flowers said:
Hello Trevo,
Thanks for helping.
I'm using Chrome - V. 115.0.5790.171 64 bits.
Cheers,
Flores
Click to expand...
Perhaps you can describe what happens when you try to open the videos?
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Hard Drives
    512GB Solid State Drive
    Browser
    Firefox

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Hard Drives
    512GB Solid State Drive
    Browser
    Firefox
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