Some WhatsApp Web videos do not open.


Flowers

Active member
Local time
2:21 PM
Posts
15
OS
Win11 v.21H2
Hello,

Why some WhatsApp Web videos do not open on my PC, a Dell Inspiron 15 5510?

What am I doing wrong?

Any help will be much appreciated.

Cheers,

Flores
 
Windows Build/Version
Win 11 22H2 - 22621.2134

My Computer

System One

  • OS
    Win11 v.21H2
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15 5510
    Memory
    16Mb
    Graphics Card(s)
    NVidea
    Hard Drives
    512 SSD
Which browser are you using to open them?
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Hard Drives
    512GB Solid State Drive
    Browser
    Chrome
Hello Trevo,
Thanks for helping.
I'm using Chrome - V. 115.0.5790.171 64 bits.
Cheers,
Flores
 

My Computer

System One

  • OS
    Win11 v.21H2
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15 5510
    Memory
    16Mb
    Graphics Card(s)
    NVidea
    Hard Drives
    512 SSD
Maybe your system doesn't support the video format you're being sent.
 

My Computer

System One

  • OS
    WIN 11 Pro 24H2 - 26100.2894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    48G Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    50MBs
    Browser
    Chrome
    Antivirus
    OEM
Hello Rollback,
OK, it is quite possible, but where do I get help on this subject.
Thanks,
Flores
 

My Computer

System One

  • OS
    Win11 v.21H2
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron 15 5510
    Memory
    16Mb
    Graphics Card(s)
    NVidea
    Hard Drives
    512 SSD
Hello Trevo,
Thanks for helping.
I'm using Chrome - V. 115.0.5790.171 64 bits.
Cheers,
Flores
Perhaps you can describe what happens when you try to open the videos?
 

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Hard Drives
    512GB Solid State Drive
    Browser
    Chrome

My Computer

System One

  • OS
    windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510
    CPU
    11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs
    Memory
    16 GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti
    Hard Drives
    512GB Solid State Drive
    Browser
    Chrome
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