Sporadic BSOD, Cannot Identify Cause


topher1225

New member
Local time
5:18 AM
Posts
1
OS
Windows 11
Hello folks. I am really hoping someone can help me here.

Problem: Computer blue screens while gaming randomly with no warning or other issues. Will be fine for days and others will struggle to boot for hours on end. Blue screen errors are most commonly CRITICAL PROCESS DIED and BAD SYSTEM CONFIG INFO and 0xc0000 errors. Recently got one error one time in event viewer showing the network adapter in my motherboard had a hardware IO error. l've noticed my PC will disconnect from the internet (Ethernet) before crashing, and will sometimes not crash. I just need to restart network adapter and everything works just fine again.

Completed troubleshooting: switched M.2 slots, performed all kinds of command prompts (DISM, sfc, chkdsk), ensured all windows and drivers updates have been completed, disconnected all unnecessary USBs, disconnected second monitor, installed windows over windows using USB installation media, used Malware Bytes to remove some PUPs, and troubleshooted as much of the event viewer as I could. Currently running Win 11 22H2, was previously on 23H2 before reinstalling windows. Updated bios from 20a to 21a after windows reinstall. Wanted to completely wipe drive and clean install windows, but Windows will not let me. Chkdsk cannot be completed without BSOD unless using media install USB go to repair menu command prompt and allow chkdsk to dismount drive. SFC is 50/50 on clean scan or finding issues. Seems to not find issues once booted but in repair menu finds issues. DISM seems to be usually ineffective showing no issues but I have seen it attempt repairs.

I really am at wits end and I am hoping there’s recourse for this issue because I don’t want to just throw parts and money at this thing. I have the money but that’s not the point. My PC shouldn’t be a brick because of this issue. If I should just take it to a professional, that’s an acceptable suggestion as well.
 
Windows Build/Version
Windows 11 22H2 (installed over old windows 11 22H3)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    AMD
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My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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