SSD glitching/rebooting 1-3 times an hour


quantark

New member
Local time
11:19 AM
Posts
6
OS
Windows 11
i have an asus rog g strix g713gt. i recently upgraded the secondary sshd (firecuda 1tb) to a ssd (wd blue 1tb). The ssd works flawlessly when i connect it externally via usb but the moment i connect it internally it restarts 1-3times an hour randomly freezing everything that was accessing data from it.. The event viewer logs the following warning/error everytime this incident happens "event 129 storahci Reset to device, \Device\RaidPort0, was issued."



Laptop Model : ASUS ROG G STRIX G713GT
Processor : Intel i7 9th gen
Ram : 16gb
OS : Windows 11

There are no pending updates for drivers or windows. Already had the power plan set to performance with all power savings off and all settings set to max performance.. Edited the registry to add the drive to lpm state list. Also edited the registry to turn on ahci power management option in power settings and set it to active.. The driver shown is standard ahci driver from 2006 in device manager.. Please help :)
 
Windows Build/Version
22H2

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel i7 9th gen
    Memory
    DDR 4, 16GB
Try replacing the sata cable.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus TUF GAMING X570-PLUS
    Memory
    128GB G Skill Trident Z RGB F4-3600C18-32GTZR
    Graphics Card(s)
    XFX Speedster MERC310 Radeon RX 7900XT
    Sound Card
    HDMI
    Monitor(s) Displays
    SAMSUNG C27F390 X2, Samsung 55" 4k
    Screen Resolution
    1920x1080
    Hard Drives
    SAMSUNG 990PRO W/heatsink (PCI-E 4.0 x4) 1TB and a 2TB
    8 Seagate ST6000NM0034 6TB in Raid 6
    PSU
    Corsair RM1000x
    Case
    Phanteks Enthoo Prime
    Cooling
    15 Enermax Squa Rgb fans Enermax Auquafusion 360 AIO
    Keyboard
    Microsoft wireless keyboard 5050
    Mouse
    Microsoft wireless mouse 5000
    Internet Speed
    Gigabit
    Browser
    Edge
    Antivirus
    Norton 360
    Other Info
    4 LG WH16NS60 Blu-Ray burners flashed for 4k ripping.
    Hauppauge dual tuner tv card
    Silverstone internal flash card reader
    Dell Perc H700 Raid controller
Try replacing the sata cable.
not sure how to buy a new one for my laptop.. also incase the cable was the issue then wont the other drives i tried have a similar issue? :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel i7 9th gen
    Memory
    DDR 4, 16GB
Go to Intel.com and select Support. Run their Intel Driver and Support tool. Update any drivers it finds, especially Rapid storage controller (IRST)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Go to Intel.com and select Support. Run their Intel Driver and Support tool. Update any drivers it finds, especially Rapid storage controller (IRST)
Tried yesterday.. it updated audio, integrated graphics & wifi drivers.. no luck on any storage drivers.. tried rechecking 2-3times..
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel i7 9th gen
    Memory
    DDR 4, 16GB

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Sfc & chkdsk found no errors. Rest have tried everything listed there.. tried updating the driver from device manager but got nothing.. dont know which intel rapid storage driver to download so stuck at that end..
Lots of web posts about same problem. Try suggestions here. (NOT the tool it is promoting) FIX: Reset to device DeviceRaidPort0 error in Windows 10/11

You never said whether SFC was able to fix the problems it found.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel i7 9th gen
    Memory
    DDR 4, 16GB
I've reread your original post and pulled up the specs for your laptop. It appears it does not support 2 tb internal drives. The specs say it supports 4 x 1 tb m.2 drives. See screenshot below.

Due to the above info it may not be your IRST driver at all but here's the one I believe you need but also download the readme file to verify your hardware is on the list. Verify what driver version you are currently running by going to device manager-expand storage controllers. Right click on Intel Chipset SATA/PCIe Rst Premium Controller and select properties. Click 'driver' tab'. This gives you your current version and driver date. This new driver is dated 10/15/21

Screenshot 2022-12-23 164815.jpg
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I've reread your original post and pulled up the specs for your laptop. It appears it does not support 2 tb internal drives. The specs say it supports 4 x 1 tb m.2 drives. See screenshot below.

Due to the above info it may not be your IRST driver at all but here's the one I believe you need but also download the readme file to verify your hardware is on the list. Verify what driver version you are currently running by going to device manager-expand storage controllers. Right click on Intel Chipset SATA/PCIe Rst Premium Controller and select properties. Click 'driver' tab'. This gives you your current version and driver date. This new driver is dated 10/15/21

View attachment 48267
I am trying to upgrade to 1tb sata ssd replacing the old 1tb hdd.. 😅 haven't touched the m.2 nvme drive.. ill check on the driver you shared.. thank you :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel i7 9th gen
    Memory
    DDR 4, 16GB

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Well...duh. Man, I am either losing my mind, my eyesight , or my reading skills. I would have sworn it said change 1 tb to 2 tb. What's even worse is I read it TWICE.
Sorry.

I found a little more info on event 129. Take a look. Fix: "Reset to device, DeviceRaidPort0, was Issued" in Event Viewer
Happens 😅 damn that's a comprehensive link & lists everything that i have tried thru various other links except a clean boot.. will try again to find any drivers i can as i haven't been able to..
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus
    CPU
    Intel i7 9th gen
    Memory
    DDR 4, 16GB
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