Solved Streaming apps from Microsoft store always have a black screen with sound


W

Whateverdude

Member
Local time
3:33 PM
Posts
2
OS
Windows 11 Home
Prime video, Hulu, Netflix. I can stream through Firefox fine for some reason. Tried repair, reset, reinstall on all of them, reset router. Windows version 23H2 (OS Build 22631.3593).
 
Windows Build/Version
23H2 (OS Build 22631.3593)

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GL65 Leopard
    CPU
    Intel i7-10750H 2.60ghz
    Memory
    16gb
    Graphics Card(s)
    Nvidia RTX 2070 Super
What kind of monitor, or video cabling do you have? Sounds like you're trying to stream DRM-protected content (at a higher quality), and Windows won't allow it for this display. Browser streaming quality is usually capped to a lower bitrate.
 

My Computer

System One

  • OS
    Windows 7
I'm using a laptop. These apps worked fine on Win10.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    MSI GL65 Leopard
    CPU
    Intel i7-10750H 2.60ghz
    Memory
    16gb
    Graphics Card(s)
    Nvidia RTX 2070 Super
I always use Roku on my 4K TV.

Streaming apps take up too much space in my Start menu.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Zone Alarm Free Antivirus/Zone Alarm Free Firewall NEXT GEN
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Zone Alarm Free Antivirus/Zone Alarm Free Firewall NEXT GEN
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