Solved Streaming apps from Microsoft store always have a black screen with sound


W

Whateverdude

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Local time
1:43 PM
Posts
2
OS
Windows 11 Home
Prime video, Hulu, Netflix. I can stream through Firefox fine for some reason. Tried repair, reset, reinstall on all of them, reset router. Windows version 23H2 (OS Build 22631.3593).
 
Windows Build/Version
23H2 (OS Build 22631.3593)

My Computer My Computer

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Windows 11 HomeIntel i7-10750H 2.60ghz16gbNvidia RTX 2070 Super
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI GL65 Leopard
CPU
Intel i7-10750H 2.60ghz
Memory
16gb
Graphics Card(s)
Nvidia RTX 2070 Super
What kind of monitor, or video cabling do you have? Sounds like you're trying to stream DRM-protected content (at a higher quality), and Windows won't allow it for this display. Browser streaming quality is usually capped to a lower bitrate.
 

My Computer My Computer

At a glance

Windows 7
OS
Windows 7
I'm using a laptop. These apps worked fine on Win10.
 

My Computer My Computer

At a glance

Windows 11 HomeIntel i7-10750H 2.60ghz16gbNvidia RTX 2070 Super
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
MSI GL65 Leopard
CPU
Intel i7-10750H 2.60ghz
Memory
16gb
Graphics Card(s)
Nvidia RTX 2070 Super
I always use Roku on my 4K TV.

Streaming apps take up too much space in my Start menu.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Education For 25H2Intel® Core i7 5500u8 GBIntel HD Family Graphics 5500 AMD Firepro 4150M
    OS
    Windows 11 Education For 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics 5500 AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 Pro For Workstations 25H2Xeon 1535m v632 GBAMD Quadro Pro 4100
    Operating System
    Windows 11 Pro For Workstations 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
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