The Task Manager On The Start Menu Is Not Working


HDL

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Windows 11 Pro ver. 24H2
When I Right click the Start button and choose Task Manager it does nothing. I am not sure how long this has been the case. I can open Task Manager various other way but I'd like to get the Start menu's Task manager to work. Another forum directed me to this forum through this link Add or Remove Default Shortcuts on Win+X Quick Link Menu in Windows 11

I believe it is called Win X. I have read and tried to understand it but I'm not sure I do. Under Option 2 -
Restore (add) Default Shortcuts on Win+X Quick Link Menu;
would this be what I want to use to fix the Task Manager I already have in the Start menu? If so, this is where I am not understanding the tutorial very well. I don't know why I am to open File Explorer and paste %LocalAppdata%\Microsoft\Windows\WinX. I see Task Manager under Group 2 but have no idea how to use it to restore the Task Manager I see when I right click the Start button. Please see attachment below.
Menu.webp
Is this Win X program what I want to be using to restore that which can be seen inside the Red box? If so, please give me a little guidance because I'm definitely lost in trying to understand the tutorial. Maybe there is another way for me to fix the Start menu and if there is how?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Group 2.webp
I have tried to follow the tutorial and restore Task Manager first but when I get to step 8 as can be seen above, it does not look like the tutorial. In the tutorial This PC is highlighted and for me, my user name is highlighted. I only have that one account on this machine but I'm not sure what to do here. I cannot highlight This PC because if I do, this is what I get.
This PC.webp
So in the first attachment should I drag Task manager and drop it on my name? Also, there are a few from Group 3 that I need to restore, would I just go back and open Group 3 and drag and drop them on my name? Would these actions then restore the Right click options on the Start menu button?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
OK, one more try at fixing my problem since I think I did what was instructed in the tutorial. I drug files from the Group 2 folder I opened from the ZIP folder and dropped them in the same Group 2 folder that opened when I opened a separate File Explorer window and had it go to %LocalAppdata%\Microsoft\Windows\WinX. If, I in fact, did everything correctly, it did no good. When the windows key plus the X key is opened, Task Manager is still dead.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Task Manager on all my computers, with default installs, is still on the right-click of the Taskbar. There is another choice in Start, All, Windows Tools that works with the double-click.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
  • Like
Reactions: HDL
Task Manager on all my computers, with default installs, is still on the right-click of the Taskbar. There is another choice in Start, All, Windows Tools that works with the double-click.
It is on mine also but it is supposed to work from Right Clicking the Start Button and choosing it there as well. Mine does not and that is what I'm trying to fix. Thanks for the reply.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
TM opens fine from the right-click of Start.
Properties of the TM in Windows Tools:
1748708488109.webp
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
  • Like
Reactions: HDL
TM opens fine from the right-click of Start.
Properties of the TM in Windows Tools:
View attachment 135599
I have various ways to open Task Manager, that really isn't the concern. I was trying to fix, what I am going to call, the Win X menu. I have an attachment showing what I am referring to in the OP. There is a tutorial here Add or Remove Default Shortcuts on Win+X Quick Link Menu in Windows 11 in this forum that I thought was supposed to fix that for me. If I have followed the instructions, as I think I have, it didn't work for me. I must have done something wrong but I don't know what it is. Thanks for your reply.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Forgot to include this, what I get with Win + X:
1748723983723.webp
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
  • Like
Reactions: HDL
Forgot to include this, what I get with Win + X:
View attachment 135614
Yes, I get that too but Task Manager along Device Manager, Disk Management, and Event Viewer are all dead. That's what I was trying to repair using the link I posted above, which is a tutorial in Windows 11 Forum supposedly with the ability to restore those links on the Win X menu. But it did not work for me. Thanks for the reply.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Two things I came across that I have not tried because mine work. Likely similar to the tutorial you mentioned.
System backups are always advised..

Rebuild the Win+X menu with Powershell
(Run as Admin)

Powershell:
# Stop Explorer process
Stop-Process -Name explorer -Force

# Clear and rebuild shell experience host cache
Remove-Item -Path "$env:LocalAppData\Packages\Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy\TempState\*" -Force -Recurse -ErrorAction SilentlyContinue

# Clear Windows cache
Remove-Item -Path "$env:LocalAppData\Microsoft\Windows\Caches\*" -Force -Recurse -ErrorAction SilentlyContinue

# Rebuild WinX folder (backup first)
$winxPath = "$env:LOCALAPPDATA\Microsoft\Windows\WinX"
$backupPath = "$env:USERPROFILE\Desktop\WinX_Backup_$(Get-Date -Format 'yyyyMMdd_HHmmss')"
Copy-Item -Path $winxPath -Destination $backupPath -Recurse -Force
Remove-Item -Path $winxPath -Recurse -Force
New-Item -Path $winxPath -ItemType Directory

# Restart Explorer
Start-Process explorer

Alternatively try: Clear and rebuild shell experience host cache. (Alternative to cache section in the script above)
(Run as Admin)

Powershell:
Get-AppXPackage Microsoft.Windows.ShellExperienceHost | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
  • Like
Reactions: HDL
Thank you very much. I will look in to that.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Two things I came across that I have not tried because mine work. Likely similar to the tutorial you mentioned.
I am not sure what is happening but I just want to show this:


Group 2-1.webp

This is what I see when I open a file explorer and paste this, %LocalAppdata%\Microsoft\Windows\WinX . It shows I am in the Win X > Group 2 folder and I can open Task Manager from this folder when it is open like this. Yet when I close out of this folder, Task Manager will not open from the Win X menu.
Untitled.webp

It is there but is not functional. Ant idea why this is happening?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
I have no idea why, no.

But at this point I think I would try a repair install. It’s quite painless

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
There’s also a good chance that if you created a temporary user account that the Win X might work, which would mean there is corruption with your current user account.

If you want to find out


 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
There’s also a good chance that if you created a temporary user account that the Win X might work, which would mean there is corruption with your current user account.

If you want to find out


Thank you for your help.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
You can't fix something until you prove WHERE the problem is which you have not done.

@antspants suggestions in posts #13 and #14 are spot on. If it works in another user account, the problem is not Windows. If it doesn't work in a new user account the problem IS Windows and a repair install would be the next step.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Motherboard
    stock Dell
    Memory
    24 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • Like
Reactions: HDL
You can't fix something until you prove WHERE the problem is which you have not done.

@antspants suggestions in posts #13 and #14 are spot on. If it works in another user account, the problem is not Windows. If it doesn't work in a new user account the problem IS Windows and a repair install would be the next step.
Thank you for that and I know he is right. I have never created a user account and a bit apprehensive about doing so. There are 4 out of 16 items on the Win X menu that don't work. I created a desktop folder with working shortcuts to those 4 items. Maybe that is the safest route I can take to not mess up anything further.

I know there is a link above on how to add a user account maybe after I study it and feel more comfortable, I may try that. Currently there is only 1 account with admin privileges on my computers but somewhere in the past, I seem to remember reading about a hidden admin account. If I could access that account, if there is one, I could probably test it out there. Thanks for the reply.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
OK I googled and found this about a hidden administrator account:

Is there a hidden Administrator account in Windows 11?


Enable the Hidden Administrator Account:

Select Windows Terminal (Admin) to open the command prompt with administrative privileges. In the command prompt, type the following command and press Enter: net user administrator /active:yes. This will enable the hidden administrator account

If I follow those instructions would I be able to test the Win X menu without creating a new user account?
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Brink makes the Tutorials as simple and as well as he possibly can.
There is no issue creating a User Account then removing it if you have to.
You may also need to actually keep the new user account and here’s why:

If you create a new user account and test it, and find that you no longer have an issue with the Win X, it would mean that there is corruption in your current user account. You will have a few choices:

  1. Keep the new user account, make it your new admin account and copy your current profile over to it
  2. Reinstall Windows
  3. Take advice from others.

Before any of this, I would advise that you carefully read first, then proceed with a Repair install in-place upgrade.
A repair install is purposeful and often the quickest rout to fixing many Windows issues


You've created a thread asking for help
You’ve received advice/options
You’re hestitant or reluctant to take the advice

You can lead a horse to water …

There maybe other options available to you, but none have really been offered to you via other members. I don’t know what else to say.


Is there a hidden Administrator account in Windows 11?


 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
  • Like
Reactions: HDL
Thank you for the links. I am going to read the tutorials especially repair and install. I know I did one of those a couple years ago on a Win 10 Pro machine and it did not come out as well as I had hoped. But I am open to any advice and appreciate it. Thanks for your reply.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
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