Trying to find the password for my comcast.net account


Southcoastie

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This is somewhat of a complicated problem. I have an older Ipad that I am trying to resurrect. When I start it, I am prompted to select a wifi network. I select my home wifi system and enter the password. It gets rejected. I try other, older passwords for my wifi system. Nothing. What I need: how to find the password (not reset it) or how to bypass this request on the Ipad.
 

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This is somewhat of a complicated problem. I have an older Ipad that I am trying to resurrect. When I start it, I am prompted to select a wifi network. I select my home wifi system and enter the password. It gets rejected. I try other, older passwords for my wifi system. Nothing. What I need: how to find the password (not reset it) or how to bypass this request on the Ipad.
Can't you connect using the WPS button? Or is not supported?
What is the name of your Comcast router?
 

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Depending on the age of the ipad, it might not support the encryption methods or bands / Protocols the router accepts.

Use your phone as a hotspot, as you can more easily adjust that to work for older devices.
 

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Trying to find the password for my comcast.net account

Comcast.net admin/pass is not the same as a router admin/pass
Xfinity router (comcast preferred router) defaults are usually user: admin pass: password unless you changed them, which you probably would have.

What I need: how to find the password (not reset it)

What good would router security be if you could do this easily?

I suspect Andrew may be correct, but having said that, I am typing on a 1st Gen iPad pro from 2015, without network issues.

I’d start with a router reset and a password you remember, at least to test the issue.
 

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I have an older Ipad that I am trying to resurrect. When I start it, I am prompted to select a wifi network. I select my home wifi system and enter the password. It gets rejected. I try other, older passwords for my wifi system. Nothing. What I need: how to find the password (not reset it) or how to bypass this request on the Ipad.
Do you have a Windows 11 PC connected to this WiFi network? If so, you can get it to show you the password in plain text, it will even give you a QR code to scan with a phone or iPad to connect.

 

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    Acer Aspire 3 A315-23-R9VY
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    AMD Athlon Silver 3050U
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    UPDATE - 11 April 2026: due to lid hinges starting to break up this laptop has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.
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    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Experimental 263xx and 29xxx builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

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    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds as native boot vhdx.
Thanks for everyone's response. I just asked the xfinity assistant what was my password. She told me. Unfortunately it still doesn't work on the Ipad. Will work on something specific for Ipad.
 

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windows 11Processor 13th Gen Intel(R) Core(TM) i7-13700...16 GB
OS
windows 11
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Dell
CPU
Processor 13th Gen Intel(R) Core(TM) i7-13700, 2100 Mhz
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Thanks for everyone's response. I just asked the xfinity assistant what was my password. She told me. Unfortunately it still doesn't work on the Ipad. Will work on something specific for Ipad.
Then this seems the most likely issue.....
Depending on the age of the ipad, it might not support the encryption methods or bands / Protocols the router accepts.
 

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    Windows 11 HomeAMD Athlon Silver 3050U8GBRadeon Graphics
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    Windows 11 Home
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    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23-R9VY
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD (from April 2026: 250GB EVO 850)
    Internet Speed
    150 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    UPDATE - 11 April 2026: due to lid hinges starting to break up this laptop has been retired from active duty. The OS with all software and files has been migrated to my System Seven in 'Other systems' to carry on as my general purpose 'main machine'.

    I've now clean installed 25H2 and used Garlin's scripts to update Secure Boot to CA 2023 and revoke the PCA 2011 certificates. It's new role is to test secure boot issues.

    Info for 2021-2026:
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.
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    Windows 11 ProIntel® Core™ i5-520M8GB(integrated graphics) Intel HD Graphics
    Operating System
    Windows 11 Pro
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    Laptop
    Manufacturer/Model
    Dell Latitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
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    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround.

    In-place upgrade to 22H2 using ISO and a workaround.
    Feature Update to 23H2 by manually installing the Enablement Package.
    In-place upgrade to 24H2 using hybrid 23H2/24H2 install media.
    Upgraded to 25H2 by Enablement Package.

    Also running Insider Experimental 263xx and 29xxx builds and Windows 10 as native boot .vhdx.
  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR was a 2-in-1 convertible Lenovo Yoga 11e (1st gen) type 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device. This has now been sold. It has been replaced by my System Eight.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, 1920x1080 touchscreen, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine. As its new home has an existing digital licence for Pro I've been able to upgrade the migrated OS from Home to Pro.

    My SYSTEM EIGHT is a 2-in-1 convertible Lenovo Yoga 11e (5th gen) type 20LN, Celeron N4120, 8GB RAM, 512GB NVMe ssd, a supported device for Windows 11. Currently running Windows 11 Pro, plus Insider Beta, Experimental 263xx and 29xxx builds as native boot vhdx.

You can view password in the app or gateway.
Myself I would just reset the gateway and stop wasting time with this.
Does not take very long to setup the gateway.

Also, Comcast has starting shutting down access to the gateway through the gateway IP which is normally 10.0.0.1 and you have to use the Admin tool or the app to access the gateway settings. (Tool explained at the link)
 
Last edited:

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Then this seems the most likely issue.....
yeah if its a newer xfinity router, they have support for 6ghz wifi as well as wpa3. They set them up with that horrible auto switcher where its one wifi name and it gives each device whatever band it thinks it needs. It usually guesses wrong. Which might be the issue.

Separating the bands is usually best, but it's not for the non techy user to do. If there is an option for smart connect or smart switching or similar wording though, might be easy to disable.

It might also be using wpa3 by default, which older ipads would not support. You should be able to change it to a mixed environment of wpa2 and wpa3 however.

Apple confirms that all iPad models from the 5th generation and later support wpa 3. So depending on the ipad if its older than that, there is your answer. Might also need to update the ipad as well to a certain software version for support. You can take it to the apple store and they will help you update it if you need help. On your ipad you can see the generation under settings - about

My advice is to throw out their junk and get your own modem and router. But thats just me. Non tech savvy people better to stick with their stuff.
 

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    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
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    2TB Samsung nvme ssd
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    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
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    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
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    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
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    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
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    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
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    Intel Pentium Quad Core
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    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

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