TuneUp Error at end of runtime

Hi, all,

In the context of a different troubleshooting process, I am asked to provide a TuneUp file. However, the script always returns this same error once it is done running and trying to create a zip file Dropbox

Any clue on how to fix that?

Are you using PRO? If so have you set any group policy settings that could affect this? Reset All Local Group Policy Settings to Default in Windows 11

I read your other thread about safe boot and login with pin issue and saw where you had done SFC and DISM. Just know those commands DO NOT repair or affect any issue related to a user account, only the OS.

I suggest you create a new local account to test with. (Change its account type to administrator) Restart and login to that account to see if you can do your troubleshooting from there.. Using another account can prove whether there is some sort of conflict or corruption in your user account that could have a great bearing on all the problems you have been experiencing.

Thank you for your holistic approach. I am running a Home version of Windows 11, so I am not sure your instructions will work for me as I am only finding an option to add an account, not a profile however. Any ideas?

glasskuter said:

suggest you create a new local account to test with

Click to expand...

Yes, I said account. Settings>accounts>Other Users. Under Add another user click add account. Select I do not know this person's signin information. Select "add a user without MS account."

So that allowed me to actually boot into safe mode and get into the new profile, but tuneup is still acting up the same way..