Unable to download and install some updates [Need Help]


Bourbon

New member
Local time
4:09 PM
Posts
1
OS
Windows 11
As the title suggests, I am unable to download and install updates.
The system was able to install .NET updates but it fails on cumulative updates.
Here is the following message which pops up every time I retry to install updates.

windowsupdateerror.png

Here is the update history


Updatehistory.png

I had success in installing some updates, but update KB5016691 and KB5016629 are giving errors.

I have tried various tools and sources off internet, to install these updates in last couple of dates but have failed.
I tried using DSIM, installing updates manually by downloading them through catalog-microsoft.
Even then I encountered the same errors.
Here are the snippets of the error
Manualupdateerror.png Dismtoolerror1.png


dismtoolerror2.png


The very last attempt I made was to fix this issue by using Windows Iso file. It resulted in a different error this time.
windowsinstallerror.png
This problem started with the update KB5016629 which came about a month ago and I wasn't able to download and install it.
I ignored the error thinking it might be some other problem because I was able to install Security and .Net updates.

Please guys, help me resolve this issue. Any kind of help would be really appreciated.
Here are my Windows specifications

Edition Windows 11 Home Single Language
Version 21H2
Installed on ‎17-‎11-‎2021
OS build 22000.675
Experience Windows Feature Experience Pack 1000.22000.675.0
 
Windows Build/Version
22000.675

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Manufacturer ASUSTek Computer Inc.
    CPU
    Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz 2.40 GHz
    Memory
    8.00 GB (7.86 GB usable)
Looks very related to the issue I'm also experiencing when installing KB5016629: Errors 0x800f0831 when installing KB5016629

I didn't find a solution yet, but maybe you can take some inspirations from what I tried (also very similar to your tries).
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Gigabyte AERO 14-W7
    CPU
    Intel i7-7700HQ
    Memory
    32GB DDR4 2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1060 GDDR5 6GB
Me too, but with a different update.

Screenshot_1.jpg

I'm beginning to think there's something wrong with the update process and/or the data that it creates on each system.
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    Intel i5-12600K 3700 MHz
    Motherboard
    Asus B660-M
    Memory
    16 GB
    Graphics Card(s)
    none
    Sound Card
    none
    Monitor(s) Displays
    Primary: LG 4K; Secondary: Dell U2412M
    Screen Resolution
    Primary: 3860 x 2160; Secondary: 1200 x 1920
    Hard Drives
    C: Samsung NVme SSD970 256K
    E: 1 TB HDD
    F: 500K HDD
    W: Samsung SSD 840 128K
    Keyboard
    Logitech Lighted
    Mouse
    Kensington ExpertMouse trackball
    Internet Speed
    500/500
    Browser
    Brave
    Antivirus
    Windows Defender
You are not alone, I had the same experience with both KB5016629 & KB5016691. In both cases the update goes to 30% and the PC restarts and goes into infinite spinning circle. The last successful cumulative update that went without a hitch was KB5015582 which is the 832 build dated 7/21/2022. All the other updates work fine and it's just the cumulative update that's failing every time. I hope MS is aware of this and they are working to fix it. Would be nice if they at least let people know that there may be some issue with these updates on certain machines. It worked fine on my laptop but not on my desktop machine. Not sure if it's some hardware related anomaly that's causing this.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
Try downloading the KB as a separate file and installing that "outside' the Windows update process.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-9400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB SSDs
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    Logitech wireless
    Mouse
    Logitech wireless
    Internet Speed
    Classic Australian w.a.p.
    Browser
    Brave
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
Try downloading the KB as a separate file and installing that "outside' the Windows update process.
I tried it as a standalone installer and ran into the same issue with both KB5016629 & KB5016691. There's something wrong with these updates and it only affects some machines.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    I5-9600
    Motherboard
    Gigabyte
    Memory
    16 Gb
    Graphics Card(s)
    nvidia
It might be worth suspending any 3rd party NVME drivers and RGB apps before updating, it has been known for some device drivers to interfere with the update process, such as RGB cooler, SSD, GPU interface software.
I think bleepingcomputer.com has some recently archived articles about this subject, may be worth a check.
 

My Computer

System One

  • OS
    Windows 11 Pro 22H2, build: 22621.521
    Computer type
    PC/Desktop
    Manufacturer/Model
    Scan 3XS Custom 1700
    CPU
    Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
    Motherboard
    Asus ProArt Creator B660 D4
    Memory
    64GB DDR 3600Mhz
    Graphics Card(s)
    Asus Tuff RTX 3080 10GB OC
    Sound Card
    Onboard Realtek
    Monitor(s) Displays
    Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
    Screen Resolution
    2560 x 1440p & 1920 x 1080p
    Hard Drives
    WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
    PSU
    Corsair RM1000X Modular
    Case
    Corsair 4000D Airflow Desktop
    Cooling
    Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
    Keyboard
    Microsoft Ergonomic
    Mouse
    Logitech G402
    Internet Speed
    800Mbs
    Browser
    Edge Chromium
    Antivirus
    Defender, Malwarebytes
It might be worth suspending any 3rd party NVME drivers and RGB apps before updating, it has been known for some device drivers to interfere with the update process, such as RGB cooler, SSD, GPU interface software.
I think bleepingcomputer.com has some recently archived articles about this subject, may be worth a check.
^^ This ^^

What type of storage system ? Specs ?
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-9400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB SSDs
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    Logitech wireless
    Mouse
    Logitech wireless
    Internet Speed
    Classic Australian w.a.p.
    Browser
    Brave
    Antivirus
    KIS
  • Operating System
    Windows 11 Pro (latest upadte ... anally always)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS

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