Unable to install or uninstall Davinci Resolve


Memnon

Member
Local time
6:43 PM
Posts
11
OS
W11
W11 v25H2
Davinci Resolve 64bit standalone install


Opened Resolve this morning, it advised upgrade available …. So downloaded and installed 21.01 Run as administrator.
It completed, rebooted PC (W11) but as usual did not create any startup icon
Went to C:\Program Files\Blackmagic Design\DaVinci Resolve
And double-clicked on Resolve.exe ( I normally create a desktop shortcut to this)

It failed to start with error C:\Program Files\Blackmagic Design\DaVinci Resolve\cudnn64_9.dll is not designed to run on windows or contains an error.
Error status 0x000012f


I downloaded and installed it again – tried uninstalling, same thing

I then tried to uninstall using Revo Uninstaller - it failed with error (pic attached)

Screenshot 2026-06-28 134612.webp
I then tried uninstalling using settings > apps > installed apps and right clicked on apps to delete ..... several apps deleted (all under Davinci Blackmagaic ) but one remains - Resolve it shows as 5Gb but when I try to delete same error as above.

If I try a new install (as admin) it now fails with error 'A newer version of Resolve is installed; uninstall it in Control panel first'

If I try to remove in 'Control Panel\All Control Panel Items\Programs and Features', I get the same error about can't remove as its on a network resource,

It has only ever been a local install, never networked.

Anybody know a way to clean this out ?
 

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W11AMD Ryzen 9 7900X 4.7 GHz 12-CoreCORSAIR VENGEANCE DDR5 64GB (2x32GB) DDR5 600...Gigabyte Radeon RX 7800 XT GAMING OC 16GB
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W11
Computer type
PC/Desktop
Manufacturer/Model
Home Build
CPU
AMD Ryzen 9 7900X 4.7 GHz 12-Core
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Gigabyte Aorus Master X670e
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Thermaltake TOUGHPOWER GF A3 1050W Modular
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Fractal Define 7 Mid Tower Gaming Case
Cooling
Thermalright Phantom Spirit 1230 EVO
Internet Speed
8GB full fibre
Are you sure you downloaded the correct version? If there is a x64 and an ARM64 version you should download the former for a standard PC. I would use Revo Uninstaller, let the original uninstall fail and then search and remove all traces of the application. Then reinstall the application carefully choosing the correct version. In worst case I would reinstall the previous version and ignore the update.
 

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  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8655)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
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    Windows 11 Pro v25H2 (build 26200.8655)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
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    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
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    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
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    Sound Card
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    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
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    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
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    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
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    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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