Unknown (Logitech ?) devices at Devive Manager.


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Hi.
I have two Logitech devices : the mouse M220 & the gamepad F710.
At both i had problem at installation.

M220 works OK at 3 USB ports of my laptop (Pavilion cd2205nw) and at the USB port of my base/cooler. The only problem with M220 is when i put the receiver at any of the 3 laptop's USB ports , then i take an error message. This error apperars only when put the receiver for the first time , and only at laptop's USB's. So it works fine with all USB base's or not , the difference is the error message. I have it to base now , as i understand it works better there & without error message.

Gamepad F710 : I couldn't install it in any way. I spoke via chat with Logitech support. We tried some solutions and that didn't work. Then they told me that the receiver probably has a problem and that I could return the product since it is under warranty. Then I started looking for a solution on the internet before returning the product.
I found this and then gamedpad works fine. The only thing I did not do from this solution was to load the .reg file , since before I had time to load it the device was working properly.


So now both devices work fine. But when i go to device manager (with "show hidden devices" option checked) , i see unknown devices :

1.jpg
Any ideas how to fix that ? Thanks.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
Any ideas how to fix that ?
Yeah, per Logitech's suggestion....
Then they told me that the receiver probably has a problem and that I could return the product since it is under warranty.
Return it. It's been my experience once these receivers go you aren't going to fix it.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 G2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i Elite Capellix XT
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
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