Unknown (Logitech ?) devices at Devive Manager.


Bug locker

Active member
Local time
5:09 AM
Posts
104
Location
Athens
OS
Windows 11 Pro
Hi.
I have two Logitech devices : the mouse M220 & the gamepad F710.
At both i had problem at installation.

M220 works OK at 3 USB ports of my laptop (Pavilion cd2205nw) and at the USB port of my base/cooler. The only problem with M220 is when i put the receiver at any of the 3 laptop's USB ports , then i take an error message. This error apperars only when put the receiver for the first time , and only at laptop's USB's. So it works fine with all USB base's or not , the difference is the error message. I have it to base now , as i understand it works better there & without error message.

Gamepad F710 : I couldn't install it in any way. I spoke via chat with Logitech support. We tried some solutions and that didn't work. Then they told me that the receiver probably has a problem and that I could return the product since it is under warranty. Then I started looking for a solution on the internet before returning the product.
I found this and then gamedpad works fine. The only thing I did not do from this solution was to load the .reg file , since before I had time to load it the device was working properly.


So now both devices work fine. But when i go to device manager (with "show hidden devices" option checked) , i see unknown devices :

1.jpg
Any ideas how to fix that ? Thanks.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton 360

Dru2

Well-known member
Power User
VIP
Local time
10:09 PM
Posts
2,091
Location
Virginia
OS
Windows 11 Pro 21H2 (22000.795)
Any ideas how to fix that ?
Yeah, per Logitech's suggestion....
Then they told me that the receiver probably has a problem and that I could return the product since it is under warranty.
Return it. It's been my experience once these receivers go you aren't going to fix it.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 (22000.795)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 11 Pro Dev 22H2 (build 25140.1000)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
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