Unknown (Logitech ?) devices at Devive Manager.


Bug locker

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Hi.
I have two Logitech devices : the mouse M220 & the gamepad F710.
At both i had problem at installation.

M220 works OK at 3 USB ports of my laptop (Pavilion cd2205nw) and at the USB port of my base/cooler. The only problem with M220 is when i put the receiver at any of the 3 laptop's USB ports , then i take an error message. This error apperars only when put the receiver for the first time , and only at laptop's USB's. So it works fine with all USB base's or not , the difference is the error message. I have it to base now , as i understand it works better there & without error message.

Gamepad F710 : I couldn't install it in any way. I spoke via chat with Logitech support. We tried some solutions and that didn't work. Then they told me that the receiver probably has a problem and that I could return the product since it is under warranty. Then I started looking for a solution on the internet before returning the product.
I found this and then gamedpad works fine. The only thing I did not do from this solution was to load the .reg file , since before I had time to load it the device was working properly.


So now both devices work fine. But when i go to device manager (with "show hidden devices" option checked) , i see unknown devices :

1.jpg
Any ideas how to fix that ? Thanks.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 17 cd2205nw
    CPU
    Intel 113700H
    Memory
    16GB
    Graphics Card(s)
    NVIDIA RTX 3050 ti
    Screen Resolution
    1980x1020
    Hard Drives
    Micron 512GB
    Mouse
    Logitech
    Internet Speed
    100Mbs
    Browser
    Vivaldi , Edge
    Antivirus
    Norton Plus
Any ideas how to fix that ?
Yeah, per Logitech's suggestion....
Then they told me that the receiver probably has a problem and that I could return the product since it is under warranty.
Return it. It's been my experience once these receivers go you aren't going to fix it.

Good luck.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.4351)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
    Sound Card
    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3S
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 24H2 (Build 26100.4061)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core i9-9900K
    Motherboard
    Gigabyte Z390 Aorus Xtreme
    Memory
    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
    Graphics card(s)
    Radeon XFX Merc 7900XT (20gig)
    Sound Card
    Onboard
    Monitor(s) Displays
    24-Inch NEC PA242W
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 X NVME, 1 X SATA SSD
    PSU
    EVGA Super Nova 1000 P2 (1000 Watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H115i Elite AIO Cooler
    Keyboard
    Logitech Keys
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    Backup System
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