Solved Very, Very, old ms account (live.com). OEM custom system. Want start over with new (outlook.com) acct.


Good question antspants. You got to the heart of what I'm trying to do:

I guess what I really prefer is keeping my live.com as is and adding a second isp.com ms account user with their own 365 Personal plan. But that would be two ms accounts/plans on one device which seems to be where I'm stuck. So I guess my second choice is new msaccount e-mail to current device then changing 365 plan.

I found this on Microsoft website: changes to 365 email

It appears buying the plan from Apple dumps managing (support?) to Apple who I'm sure will not. Just like microsoft blames oem who blames Microsoft ending in zero support.

Well I'm glad I'm finding some of this out here in eleven that I cannot find answers elsewhere. So Please keep questions and answers coming before I finalize trying something
There is a dedicated forum section for Microsoft Office & 365 in the TenForums, we don’t have one in Eleven.

I would suggest joining the Ten forum and if asked, just say you’re a member here? Not that you should need to.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
There is a dedicated forum section for Microsoft Office & 365 in the TenForums, we don’t have one in Eleven.

I would suggest joining the Ten forum and if asked, just say you’re a member here? Not that you should need to.

Thanks much for the link! I might already be a member.

However, in the meantime I did an experiment on a laptop. In a different browser I url'ed https://account.microsoft.com


After creating a new microsoft account with my isp.com email I ended up at:

https://account.microsoft.com/?refd...atus=cancelled&res=acw_landing_page_cancelled

In between the url flashed login.live.com. Notice how the ending url has cancelled in it. Those two things made me question without answer whats going on with ms accounts I have or create? I guess that's really a Win 11, ms account question, that I can still ask here.

I still visit the ten forums.
 

My Computer

System One

  • OS
    windows 11 pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    OriginPC
    CPU
    AMD Ryzen 7 5800X
    Motherboard
    ASUS ROG STRIX B550-I Gaming
    Memory
    Corsair
    Graphics Card(s)
    Nvidia RTX 3060 Ti
    Monitor(s) Displays
    LG TV
    Screen Resolution
    4K
    Hard Drives
    Samsung 980 Pro
    Seagate Iron Wolf Pro
    PSU
    700w
    Case
    Custom
    Keyboard
    USB
    Mouse
    KB trackpad
    Internet Speed
    GBit fiber
After creating a new microsoft account with my isp.com email
Just my opinion, but a Microsoft account should be made with a Microsoft Outlook (outlook.com) email address. Then add your ISP email as an alias, if you really need to. It can act as an emergency contact if you tell Microsoft it’s a backup address (I forget how, maybe it is by default).

It’s safe to change your email in your current (live) account. If you want two Microsoft Windows accounts, create a second Outlook email. You’ll need to have a separate computer (your laptop?) I am not saying you couldn’t use two Microsoft accounts on the same PC, I am sure someone has done it, but what a PITA.

If you’re wanting to use the second Microsoft Windows account independently for your laptop, you need to unlink your laptop from the previous account. Also, I am not 100% certain, but I believe a new Windows 11 key might be needed for the new account on a different PC/Laptop.

I think you’re possibly making things a little hard for yourself. I will admit, I am a little lost. I don’t think I am qualified to advise you furthur.

Edited.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Those are both very good questions Gary. The shrink wrapped box is an official Microsoft 365 Personal, 1-person, 12-month subscription plan. I bought it at the Apple.com Store for $69.99, but could have bought it at many other authorized resellers like BestBuy.com. Search there and you'll see exactly what it looks like.

Inside was a a 25 character Product Key with instructions to go to microsoft365.com/setup to start.
Here I would login to current or create new microsoft account, enter Product Key and follow instructions.

I just looked at Accounts in Settings on my pc. I could upgrade my plan from Basic to Personal, but think it would not take my paid key and just add $70 to my sub. In the same place I could hit Manage taking me to ms account where I could redeem a code. Not sure, but more likely what I need. Same Page I could choose a different plan.

What I'd really like is TWO separate ms account each with own365 Plan on my same computer> Not sure how that would work, Idea??
Yes, I understand now. There is the same offer on microsoft.com. A few years ago there was an included one year Microsoft 365 on a new MS PC I purchased. When I put in the key, it added an extra year to my existing Microsoft 365 subscription.

I can't understand why you would want TWO separate Microsoft accounts, each with their own Microsoft 365 plan. I suppose it could be done, but why on earth would you want to pay for Microsoft 365 twice in order to have it on two separate accounts? That makes no sense to me.

If I were you, I would just follow the instructions and add the 365 subscription that you've already purchased to your existing Microsoft Account and be done with it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
but why on earth would you want to pay for Microsoft 365 twice in order to have it on two separate accounts?
Amen to that.

Isn’t an O365 account available for an x number of devices?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
@antspants, an Outlook email address is not necessary when creating or using a Microsoft account. You can use any valid email address you want.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
Amen to that.

Isn’t an O365 account available for an x number of devices?
Your Microsoft Account can be used concurrently on up to 8 devices. I use it on 5 different devices. I get the same Office 365 and the same 1 terabyte of OneDrive on all 5 of my devices. I love it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps Netgear Orbi + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
I guess everybody is right. Microsoft wants me to just keep the live.com account and be done with it!

Thank you all for increasing my knowledge of accounts and how this 365 plan might work with them
 

My Computer

System One

  • OS
    windows 11 pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    OriginPC
    CPU
    AMD Ryzen 7 5800X
    Motherboard
    ASUS ROG STRIX B550-I Gaming
    Memory
    Corsair
    Graphics Card(s)
    Nvidia RTX 3060 Ti
    Monitor(s) Displays
    LG TV
    Screen Resolution
    4K
    Hard Drives
    Samsung 980 Pro
    Seagate Iron Wolf Pro
    PSU
    700w
    Case
    Custom
    Keyboard
    USB
    Mouse
    KB trackpad
    Internet Speed
    GBit fiber

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