Solved W11 23H2 ISO in-place update to 24H2 fails after reboot, supported hardware - out of ideas

flep · Oct 12, 2024

zbook said:
The computer has had at least five or more BSOD during the past thirty days.

This includes a crash during the last upgrade.

I had 2 while trying the updates since yesterday, the last one did not BSOD, at least not visible to me, it failed as usually during one of the restarts and the screen I saw was already the "Undoing changes".

Maybe it's BSODing every try but not every is visible to me, not sure.

Besides that, I had a shutdown around 2 weeks ago when the power got like half phase, the PC just turned off as I was in the middle of a game.

My C:\Minidump folder have 6 files, 1 date ~10 days ago, prob the one I mentioned above, and 5 files from 2019, which is prob when I disabled memory dump.
None from the past days tho.

zbook · Oct 12, 2024

The event viewer log files remained in a foreign language and could not be scanned.

There was one collected mini dump file dated: Tue Oct 1 19:21:02.045 2024 (UTC - 5:00)

When available post Tuneup plus results (share link).

Ghot · Oct 12, 2024

To post a screenshot on this forum...

1. Take the screenshot, (or camera pic), edit it as desired, save to your desktop as .png or .jpg (max. size = 2MB)
2. Left click in your post, where you want to place the screenshot.
3. Click the Attach Files button at lower left, browse to your pic and click Insert.
4. After clicking Insert, I usually choose the Thumbnail (smaller) option, or there is a Full Image (larger) option.

If the "new" PrtSc key function is not to your liking... here is how to set it back to it's classic function...

Enable or Disable Use Print Screen Key to Open Screen Snipping in Windows 11 Tutorial

This tutorial will show you how to turn on or off to use the Print Screen key to open screen snipping for your account in Windows 11. The Snipping Tool app includes a built-in screen recorder and allows you to quickly take and annotate screenshots, photos and other images with your pen, touch...

www.elevenforum.com

flep · Oct 12, 2024

zbook said:
The event viewer log files remained in a foreign language and could not be scanned.

There was one collected mini dump file dated: Tue Oct 1 19:21:02.045 2024 (UTC - 5:00)

When available post Tuneup plus results (share link).

I researched and it seems the generated event logs use whatever is defined as Default Input Method on Language > Typing > Advanced keyboard settings.

I changed to English US and ran the collector again; it seems all logs are now in English.

Here's the updated ZIP: FLEPS-(2024-10-12_20-23-30).zip

Edit: I'm running Tuneup Plus now.

Thanks

flep · Oct 12, 2024

@zbook Here's the TuneUp Plus log

Code:

 Microsoft Windows 11 Pro  Version 23H2 (OS Build 22631.4317)
 
==================================================================

    Started on 12/10/2024 at 20:33:21,67
    
        [SFC /ScanNow]
    
Beginning system scan.  This process will take some time.

Results:
 
Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on 12/10/2024 at 20:34:43,85

        [DISM /online /cleanup-image /ScanHealth]

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4317
 
No component store corruption detected.

The operation completed successfully.
 
==================================================================

    Started on 12/10/2024 at 20:35:40,93

        [DISM /online /cleanup-image /RestoreHealth]

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.4317
 
The restore operation completed successfully.

The operation completed successfully.
 
==================================================================

The second "SFC /ScanNow" was skipped, as the first output the following:

Windows Resource Protection did not find any integrity violations.
 
==================================================================

    Started on 12/10/2024 at 20:36:29,89

        [ChkDsk /Scan] 
 
The type of the file system is NTFS.
Volume label is MP600 1TB.
 
Stage 1: Examining basic file system structure ...
2084096 file records processed.                                                       
File verification completed.
Phase duration (File record verification): 9.08 seconds.
29725 large file records processed.                                   
Phase duration (Orphan file record recovery): 19.80 milliseconds.
0 bad file records processed.                                     
Phase duration (Bad file record checking): 0.04 milliseconds.
 
Stage 2: Examining file name linkage ...
1740 reparse records processed.                                     
2648102 index entries processed.                                                       
Index verification completed.
Phase duration (Index verification): 29.79 seconds.
0 unindexed files scanned.                                       
Phase duration (Orphan reconnection): 6.31 seconds.
0 unindexed files recovered to lost and found.                   
Phase duration (Orphan recovery to lost and found): 0.06 milliseconds.
1740 reparse records processed.                                     
Phase duration (Reparse point and Object ID verification): 8.29 milliseconds.
 
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 66.08 milliseconds.
282004 data files processed.                                           
Phase duration (Data attribute verification): 0.05 milliseconds.
CHKDSK is verifying Usn Journal...
37916888 USN bytes processed.                                                           
Usn Journal verification completed.
Phase duration (USN journal verification): 89.13 milliseconds.

Windows has scanned the file system and found no problems.

No further action is required.
 
974560255 KB total disk space.
327803064 KB in 1098852 files.
698160 KB in 282005 indexes.
0 KB in bad sectors.
2234927 KB in use by the system.
65536 KB occupied by the log file.
643824104 KB available on disk.
 
4096 bytes in each allocation unit.
243640063 total allocation units on disk.
160956026 allocation units available on disk.
Total duration: 45.38 seconds (45385 ms).
 
==================================================================
 
    Started on 12/10/2024 at 20:37:20,65
 
AutoReboot   
 
FALSE       
 
==================================================================
 
        [Set AutoReboot = False]
 
Updating property(s) of '\\FLEPS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition1"'

Property(s) update successful.

==================================================================
 
AutoReboot   
 
FALSE       
 
==================================================================
 
DebugInfoType   
 
3             
 
==================================================================

        [Set DebugInfoType = 7]

Updating property(s) of '\\FLEPS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 11 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition1"'

Property(s) update successful.

==================================================================
 
DebugInfoType   
 
7             
 
==================================================================

        [WMIC PageFile list]

AllocatedBaseSize=7936
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20241012131221.552253-180
Name=C:\pagefile.sys
PeakUsage=0
Status=
TempPageFile=FALSE
 
==================================================================
 
AutomaticManagedPagefile   
 
TRUE                     
 
==================================================================

        [Set AutomaticManagedPagefile = True]

Updating property(s) of '\\FLEPS\ROOT\CIMV2:Win32_ComputerSystem.Name="FLEPS"'

Property(s) update successful.

==================================================================
 
AutomaticManagedPagefile   
 
TRUE                     
 
==================================================================

        [BcdEdit /enum {badmemory}]

RAM Defects
-----------
identifier              {badmemory}
badmemorylist           0x46bd
 
==================================================================

    Finished on 12/10/2024 at 20:37:21,86
    It took 4 minutes and 0 seconds to complete the operations.

zbook · Oct 12, 2024

After completing the drive tests remove both RAM modules.

Reseat one module into the same DIMM for testing.

Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM

flep · Oct 12, 2024

zbook said:
3) Run Sea Tools Long generic test (all drives) > post images or share links

All drivers passed the Long Generic Test, nothing much to post the program just say "Passed"

zbook · Oct 12, 2024

Make sure that images or share links are posted for all steps / tests.

Code:

      Drive: C:
      Model: Force MP600

      Drive: D:
      Model: Realtek RTL9210B-CG SCSI Disk Device

      Drive: E:
      Model: Corsair MP600 PRO

      Drive: F:
      Model: INTEL SSDPEKNW010T8

flep · Oct 12, 2024

I tried some things here and ran again (I remembered I had a small OC on the CPU, so removed it), no change.

Checking the logs AGAIN the last line fails at OneDrive

Code:

2024-10-12 22:45:23, Info                  SP       Path: C:\Windows.old\Users\flep\AppData\Local\Microsoft\OneDrive
2024-10-12 22:45:23, Info                  SP         Mode: 1
2024-10-12 22:45:23, Info                  SP     SETUPMON: VERBOSE: Tracking Config -- END
2024-10-12 22:45:23, Error                        WsmInstall: Failed to copy driver file C:\$WINDOWS.~BT\Sources\WinSetupMon.sys -> C:\Windows\System32\drivers\WinSetupMon.sys; hr = 0x80070005[gle=0x00000005]
2024-10-12 22:45:23, Error                 SP     SETUPMON: Failed to install the monitoring filter driver. Error: 0x80070005
2024-10-12 22:45:23, Error                 SP     SETUPMON: Failed to install/start monitoring driver. Error: 0x14B843B8
2024-10-12 22:45:23, Info                  SP     --------------- Ended phase [Safe OS] ---------------

Is this a coincidence?
I just remembered I don't have OneDrive installed (even tho that folder exists), I ran one of those tweaks to remove OneDrive from the system a few weeks ago.

Should I revert the removal and try again?

Ghot · Oct 12, 2024

flep said:
Should I revert the removal and try again?

I removed OneDrive (completely) back in Oct 2021.
It hasn't affected a Feature Upgrade by In-Place Upgrade.... ever.

But... if you only removed it a few weeks ago, you should have stopped it from syncing before you uninstalled it.

Enable or Disable OneDrive in Windows 11

This tutorial will show you how to enable or disable the OneDrive feature for all users in Windows 10 and Windows 11. OneDrive is built-in to Windows 11 by default. With OneDrive, you can sync files and folders between your computer and the cloud, so you can get to your files from anywhere -...

www.elevenforum.com

I removed OneDrive with REVO Uninstaller Free, before I ever let Win 11 have an internet connection.

So yeah... I guess it could be a OneDrive issue.
But since I never really had OneDrive... I really don't know.

flep · Oct 12, 2024

zbook said:
After completing the drive tests remove both RAM modules.

Reseat one module into the same DIMM for testing.

Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM

This tool doesn't boot here (yes I disabled Secure Boot)

If I have CMS disabled the USB doesn't even show up, if I enable CMS and select it, it fails with the traditional "system not found" etc etc.

Recreated a few times, same.

I'm going to use the original MemTest86 as I know this works normally with UEFI, will leave running overnight.

zbook · Oct 12, 2024

Please complete the steps in post #18 > make sure that images or share links are posted

Ghot · Oct 12, 2024

flep said:
If I have CMS disabled the USB doesn't even show up, if I enable CMS and select it, it fails with the traditional "system not found" etc etc.

You know the F2 or DEL key will open the BIOS at boot?

Well, the F11 key will bring up the "Boot Menu" at boot, on ASRock motherboards.

My Boot Menu, looks like this. The two Corsairs are my USB thumb drive...

So you don't have to enter the BIOS and change the boot order.
The "Boot Menu" will boot from whichever device you choose... one time.
And it will return to the normal boot order, the next time you bring up the Boot Menu.

On the Boot Menu... I don't even worry about the BIOS settings.
If the UEFI Corsair stick doesn't work, I just bring up the Boot Menu again, and choose the non-UEFI Corsair stick.
They're the same stick ofc... it just covers both bases on the "Boot Menu".

flep · Oct 13, 2024

zbook said:
Please complete the steps in post #18 > make sure that images or share links are posted

Ghot said:
You know the F2 or DEL key will open the BIOS at boot?

Well, the F11 key will bring up the "Boot Menu" at boot, on ASRock motherboards.

My Boot Menu, looks like this. The two Corsairs are my USB thumb drive...

View attachment 112380

So you don't have to enter the BIOS and change the boot order.
The "Boot Menu" will boot from whichever device you choose... one time.
And it will return to the normal boot order, the next time you bring up the Boot Menu.

Hehe, yes I know how to boot from a USB on my motherboard.

While my knowledge of interpreting rollback logs is limited, I'm a long time pc builder and ex XOC enthusiast, and this system/PC has been rock solid for many years with heavy games and benchmarks.

Thanks for the inputs but I'm not going to run all those test that seems just random to eliminate all possible hardware issues, I doubt there is anything wrong with my disks considering I ran their manufacturer tools to trim, and they all are like 3y old.

I'll let memtest run just because, but I'm skeptical it would be it. (I'm pretty sure that bcdedit badmemory report is old)

I was hoping the error logs would point to something more solid that you experts could spot, but it looks like it's probably some hardware driver issue or software installed that isn't obvious, that time should fix via WU.

If something new comes up I'll report here.

Thanks again and gn.

flep · Oct 13, 2024

Hi,

As my mind can't cope with "oh well I'll just wait" and I need to keep digging trying to understand problems (and hopefully find solutions), I didn't give up yesterday and keep digging.

And I have updates and good news: I successfully installed W11 24H2 via ISO update (as I was always trying).

Here's some details, in case this is helpful for someone else landing on this topic:

I did let MemTest86 running for 8+ hours, no errors were found. It was not memory.
I ran chkdsk /b /v /f C:. It did not find any bad sectors or issues.

I then decided to try @Ghot suggestion of doing a 23H2 repair, and it failed soo with a similar error related to drivers, but the final code changed to 0xC1900101 - 0x20017.

I then did 3 things:

Unplugged every single USB device besides the needed mouse/keyboard.
Ran some PShell commands to list na delete all hidden/unknown devices from Device Manager, while removing the drivers.
Tried the System > Recovery > Reinstall now option, as I read this sometimes presents better results. It failed.

It did not work, but it was promising.

It crashed at 46% install (after the initial restart, when on UEFI/black screen steps already), and the end of one of the logs was crashing exactly on that moment (the log even had some invalid characters), pointing to weird drivers like LSaitekMagicBus\SaitekHotKeys (very old stuff I don't have on my PC anymore).

Doing more research, I came across a tool called Rapr (Driver Store Explorer). At this point I decided to:

Ran Rapr to check / delete older drivers, and also manually inspected some drivers that I know weren't used anymore.
I also decided to completely remove NVIDIA drivers (DDU) and removed all AMD Chipset / DMB drivers.
Restarted, let Windows install its own drivers. It installed an old Nvidia driver, I ran the update again, it installed the latest.

I then ran again System > Recovery to see if could re-install 23H2. And this time it worked.

It was promising, but not 24H2 yet.
I ran WU to check, it installed some stuff.
I did a full restart again, then mounted the 24H2 ISO and ran the installer, with the "check updates/downloads" disabled.

And it finally installed

On first boots it complained about two drivers that couldn't be initialized (Microsoft Vulnerable Driver Blocklist was enabled): AsIO.sys and ene.sys, both drivers from Asus, which I don't have on this system anymore (3y ago I upgrade hardwares, looks like stupid Asus software uninstall are garbage).
But all fine, I removed the drivers from the drivers' folders (also found Asus on Task Schedule /regedit and removed all entries).

And that's it!

I don't really know what fixed the issue at the end steps, I believe it was removing old drivers, but maybe also something from NVIDIA / AMD were borking the repair/update.

Ah, all this was done with Secure Boot disabled, and I do have the Bitlocker auto-encryption disabled via MS official regkey (I don't think it matters, but just to share all infos)

Now I'll start plugin my devices again and hoping they all work with 24H2, let's see.

Ghot · Oct 13, 2024

@flep

Never install motherboard "utilities".
Always disconnect everything but the monitor mouse and keyboard.
I always forget to mention that, because I never have anything else connected.

Good job with Driver Store Explorer (RAPR).

And thank you for posting the solution. That will help many others, I'm sure. ^^

If you aren't already, start using 3rd party backup software. You seem to have enough storage for the backups.

Macrium Reflect, AOMEI Backupper and Hasleo Backup Suite - GUIDES

How to use backup software... 1. When everything is working perfectly... make a full Windows backup. 2. Then, if something breaks... restore from the latest backup. 3. Then... try "whatever you were doing" a different way. If it still breaks Windows, then... go to step #2. 4. Repeat...

www.elevenforum.com

flep · Oct 13, 2024

Ghot said:
@flep

Never install motherboard "utilities".
Always disconnect everything but the monitor mouse and keyboard.
I always forget to mention that, because I never have anything else connected.

Good job with Driver Store Explorer (RAPR).

And thank you for posting the solution. That will help many others, I'm sure. ^^

If you aren't already, start using 3rd party backup software. You seem to have enough storage for the backups.

Macrium Reflect, AOMEI Backupper and Hasleo Backup Suite - GUIDES

How to use backup software... 1. When everything is working perfectly... make a full Windows backup. 2. Then, if something breaks... restore from the latest backup. 3. Then... try "whatever you were doing" a different way. If it still breaks Windows, then... go to step #2. 4. Repeat...

www.elevenforum.com

Yeah I always keep at minimum but some years ago you had to install some stuff to control the rgb. Nowadays gladly we have OpenRGB.

I do have backup, I use Veeam Agent, amazing little tool that has a community free version.

zbook · Oct 13, 2024

Ran some PShell commands to list na delete all hidden/unknown devices from Device Manager, while removing the drivers.

Which PS commands?

Tried the System > Recovery > Reinstall now option, as I read this sometimes presents better results. It failed.

What were the steps?

Please post a link:

Ran Rapr to check / delete older drivers, and also manually inspected some drivers that I know weren't used anymore.

Please post a new V2 share link into the newest post.

flep · Oct 13, 2024

zbook said:
Ran some PShell commands to list na delete all hidden/unknown devices from Device Manager, while removing the drivers.

Which PS commands?

This:

Code:

$unknown_devs = Get-PnpDevice | Where-Object{$_.Status -eq 'Unknown'}
ForEach($dev in $unknown_devs){ pnputil /remove-device $dev.InstanceId }

zbook said:
Tried the System > Recovery > Reinstall now option, as I read this sometimes presents better results. It failed.

What were the steps?

This is the basic Windows 11 Recovery, via the Settings app, System > Recovery > "Reinstall now option".
It will run Windows Update to download your current version of windows, like it was a feature update, but saying "Windows 11 23H2 Repair Version", and triggers the install via WU too once it finishes, until it asks to restart (then it goes to the same steps of multiple restarts and percentagens info like when you do via ISO setup.exe)

I don't know if there is really a difference, but in my case when it also failed, the erro logs had more information than via the ISO method.

zbook said:
Please post a link:

Ran Rapr to check / delete older drivers, and also manually inspected some drivers that I know weren't used anymore.

Is this little guy here: GitHub - lostindark/DriverStoreExplorer: Driver Store Explorer [RAPR]

zbook said:
Please post a new V2 share link into the newest post.

There you go FLEPS-(2024-10-14_00-30-14)-W11-24H2.zip

zbook · Oct 13, 2024

Windows 11 Pro
BuildNumber : 26100

Which of these did you notice after the update:

a) hangs
b) freezes
c) unexpected shutdowns and restarts with or without BSOD

How many manual power offs were performed after the update?

Solved W11 23H2 ISO in-place update to 24H2 fails after reboot, supported hardware - out of ideas

Active member

My Computer

Well-known member

My Computer

Well-known member

To post a screenshot on this forum...​

My Computers

Active member

My Computer

Active member

My Computer

Well-known member

My Computer

Active member

My Computer

Well-known member

My Computer

Active member

My Computer

Well-known member

My Computers

Active member

My Computer

Well-known member

My Computer

Well-known member

My Computers

Active member

My Computer

Active member

And it finally installed​

My Computer

Well-known member

My Computers

Active member

My Computer

Well-known member

My Computer

Active member

My Computer

Well-known member

My Computer

To post a screenshot on this forum...

And it finally installed