Windows 11 Pro 26200.7171
Microsoft Solitaire & Casual Games version 4.24.11040.0
Laptop: Dell 16 Plus DB16255 (AMD Ryzen AI 7 350)
When I run Microsoft Solitaire & Casual Games and under Casual Games select Mahjong, the game opens and shows Game Paused. I click Resume button and in a few seconds or so later the game shows Game Paused. This makes the game unplayable. Whether I am signed in with a Microsoft account or not, the same problem occurs.
What have I tried with the same problem:
* Completely remove the App through Settings > Installed Apps > Uninstall.
* Reinstalled the app through Microsoft Store and Xbox app.
* Settings > Installed Apps > Solitaire & Casual Games > Advanded options > Terminate/Repair/Reset/Uninstall
* I also tried the Powershell command that Microsoft recommends using and still the problem occurs:
Get-AppxPackage -allusers *MicrosoftSolitaireCollection* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\\AppXManifest.xml"}
* Reset Microsoft Store (wsreset.exe).
Any other suggestions?
Microsoft Solitaire & Casual Games version 4.24.11040.0
Laptop: Dell 16 Plus DB16255 (AMD Ryzen AI 7 350)
When I run Microsoft Solitaire & Casual Games and under Casual Games select Mahjong, the game opens and shows Game Paused. I click Resume button and in a few seconds or so later the game shows Game Paused. This makes the game unplayable. Whether I am signed in with a Microsoft account or not, the same problem occurs.
What have I tried with the same problem:
* Completely remove the App through Settings > Installed Apps > Uninstall.
* Reinstalled the app through Microsoft Store and Xbox app.
* Settings > Installed Apps > Solitaire & Casual Games > Advanded options > Terminate/Repair/Reset/Uninstall
* I also tried the Powershell command that Microsoft recommends using and still the problem occurs:
Get-AppxPackage -allusers *MicrosoftSolitaireCollection* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\\AppXManifest.xml"}
* Reset Microsoft Store (wsreset.exe).
Any other suggestions?
- Windows Build/Version
- Windows 11 Pro 26200.7171
My Computer
System One
-
- OS
- Windows 11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- Dell 16 Plus DB16255
- CPU
- AMD Ryzen AI 7 350 w/ Radeon 860M 50 TOPS
- Motherboard
- Dell 0PKMHG
- Memory
- 32GB LPDDR5X 7500 MT/s
- Graphics Card(s)
- AMD Radeon 860M integrated (shared memory)
- Sound Card
- Stereo speakers (2.5 W x 2 = 5 W total peak)/Realtek SounzReal/Dolby Atmos
- Monitor(s) Displays
- Displays: 16" 1920 x 1200 (Full HD+/WUXGA) 300 nits 60Hz *** Samsung - 27” Odyssey FHD IPS 240Hz G-Sync Gaming Monitor
- Screen Resolution
- 1920x1080 @ 60Hz
- Hard Drives
- EG6 KIOXIA 1TB NVME
- Case
- Ice Blue
- Cooling
- "dual-fan" or "enhanced" air-cooling system
- Mouse
- Logitech M650 Wireless/Bluetooth
- Internet Speed
- 800/600 Fiber




