What is going on with Microsoft Print to PDF in Win 11 24H2


Just got a Patch Tuesday update to Build 26100.3194, tried a test Microsoft Print to PDF of this page, ended up with an 8MB file containing 27 pages. No issue.
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Do you btw have any group policy's applied to the machine? for example Disallow USB Printing, as i read that can result in 0kb files. If you run onenote as admin, does it then save to pdf?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Just got a Patch Tuesday update to Build 26100.3194, tried a test Microsoft Print to PDF of this page, ended up with an 8MB file containing 27 pages. No issue.

WHOA WHOA WHOA!

Just completed my Windows Update to Build 26100.3194 as well - AND

Got a normal PDF of this page!!!

WTF? Seems there was something going on (OS wise) after all.

While I am a bit gutted that I do not know what was wrong - I will take it.

Much thanks again to everyone for all the help. I will consider this one - complete.

Cheers

S
 

My Computer My Computer

At a glance

Windows 11 PRO 25H2Intel i5-10600KCorsair Vengeance LPX 64GB (2x32GB) (CMK64GX5...Intel UHD Graphics 630
OS
Windows 11 PRO 25H2
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
Intel i5-10600K
Motherboard
ProArt z490-Creator 10G
Memory
Corsair Vengeance LPX 64GB (2x32GB) (CMK64GX5M2B5600C40)
Graphics Card(s)
Intel UHD Graphics 630
Sound Card
RME ADI-2 FS DAC
Monitor(s) Displays
Dell U2415
Screen Resolution
1920x1080
Hard Drives
Samsung NMVE (990 Pro, 970 EVO)
PSU
Seasonic GX750
Case
Coolermaster CM-690II
Cooling
Noctua
Keyboard
Logitech MX Keys
Mouse
Logitech M510
Internet Speed
1 GBPS+
Browser
MS Edge
Antivirus
Windows Defender
(y)
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Yeah, can confirm. A clean install of 24H2. Trying to print through "Microsoft Print to PDF" from Edge produces a file of size 0. Meanwhile, printing through the same "Microsoft Print to PDF" from Word or Acrobat Reader works perfectly fine.

P.S. Weird. After a few tries it started working in Edge as well.

Performed Log Out - Log In. After login, again, "Microsoft Print to PDF" doesn't work in Edge. Produces a file of size 0. Printed something from Word - worked fine. Returned to Edge - still produces files of size 0.

P.P.S. Oh, I see! When I revisited the output folder, my output files that used to be 0 suddenly acquired non-zero size and become perfectly readable. Apparently, something is still going on in the background after printing. The file sits at 0 for a while, but then its content appears in its full glory.

Basically, "Microsoft Print to PDF" seems to work fine. It is just that some applications perform printing in non-blocking manner, i.e. they delegate the task to some background process, which sometimes takes its sweet time to finish the job. As long as that process is plodding along, the file size stays at 0 (and the file is locked).
 
Last edited:

My Computer My Computer

At a glance

Windows 11 ProIntel(R) Core(TM) i7-5930K CPU @ 3.50GHzNVIDIA GeForce GTX 970
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz
Motherboard
EVGA X99 Micro
Graphics Card(s)
NVIDIA GeForce GTX 970

Latest Support Threads

Back
Top Bottom