When starting Windows 11, a blue screen appears, to be precise, it appears immediately after loading the UEFI


Erik1974

New member
Local time
2:38 PM
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1
OS
Windows 11
When starting Windows 11, a blue screen appears, to be precise, it appears immediately after loading the UEFI.

After I restored the backup that was several months old, nothing happened, but after all overdue updates from the months after the backup have been installed, the blue screen is shown. The message of this blue screen from the Windows log is as follows:

Description: The system has restarted without properly shutting down first. This error is possible caused by the system becoming unresponsive, frozen, or losing power fallen out.

Event XML:

Code:
<Event xmlns=[URL]http://schemas.microsoft.com/win/2004/08/events/event[/URL]>
<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-
77220c37d6b4}" />

<EventID>41</EventID>

<Version>9</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2023-12-07T15:59:19.0740804Z" />

<EventRecordID>18186</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>ErikEvertsen</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">307</Data>

<Data Name="BugcheckParameter1">0x1</Data>

 

<Data Name="BugcheckParameter2">0x1e00</Data>

<Data Name="BugcheckParameter3">0xfffff8063d31d340</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

<Data Name="LidReliability">false</Data>

<Data Name="InputSuppressionState">0</Data>

<Data Name="PowerButtonSuppressionState">0</Data>

<Data Name="LidState">1</Data>

</EventData>

</Event>
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15 - M1502IA-BQ244W
Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
From what you describe, you're all good until WU runs. More than likely WU is installing an incorrect or corrupted driver.
Along with the logs for zbook's analysis, after the image is restored this time. I suggest this.

1. immediately disconnect from the internet.
2. go to settings>windows update>pause updates
3. reconnect to internet
4. disable including drivers with windows update using this tutorial. If running Home use option 2 (regedit method)..
If using Pro, use option 1 (group policy method)
5. re-enable windows updates
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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