Where to get driver for touch screen N-trig technology


D

D777

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Windows 11
My touch screen is working when I touch with finger but does not respond to active Hp pen (HP Pen 1MR94AA Digital Stylus Pen with 2 Programmable Buttons).
Word ink toolbar is also gray,
It is a Hp envy 13-ba0010 laptop and there are no drivers related to touch screen on their website.
I guess I need some software/driver related to N-trig technology.

I dont want to install fresh copy of windows.
 

My Computer

System One

  • OS
    Windows 11
I don't have an HP Pen to test, so I can't really help, but you may want to mark this 'unsolved' so more people will notice and possibly be able to help. Being marked solved already most people might ignore it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro β
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion Laptop 15-eg0070wm
    CPU
    Intel® Core™ i7-1165G7
    Memory
    32 GB DDR4-3200 SDRAM
    Graphics Card(s)
    Intel® Iris® Xᵉ Graphics
    Screen Resolution
    1920x1080
    Hard Drives
    2TB PCIe® NVMe™ M.2 SSD
  • Operating System
    macOS Ventura
    Computer type
    PC/Desktop
    Manufacturer/Model
    Apple iMac 27" 5K (2017)
    CPU
    3.4 GHz Quad-Core Intel Core i5
    Memory
    40 GB 2400 MHz DDR4
    Graphics card(s)
    Radeon Pro 570 4 GB
    Monitor(s) Displays
    27" 5K, 34" UW
    Screen Resolution
    Mon 1: 5120 × 2880 Mon 2: 2560 x 1080
    Hard Drives
    32GB NVME, 1TB SSD
DuoSense® was N-trig’s last integrated pen and touch software before they were bought by Microsoft in 2015 so MS could use the technology on the Surface Pen. I checked the Windows Update Catalog and the latest driver listed for n-trig is for window 7 and dated 2011 Microsoft Update Catalog.

I am confused because the specs on your laptop shows you have a relatively new 10th gen cpu which would indicate to me that since N-trig Duosense has not been used on systems since 2015 some other touch technology driver would be used on your laptop.

I suggest that you contact HP support which will not be a pleasant experience but you just have to stay with it until you can get to someone who can help you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Please be aware there are basically two types of "pens" for touchscreens - Active and passive. The laptop itself will determine which pen is supported and should be stated somewhere in the owner's manual. My Lenovo laptop only supports an active pen, NOT a passive pen.

Windows itself does not determine which pen the monitor supports, that's up to the manufacture and it's driver package.

Difference Between Active And Passive Stylus – Which is Better?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
glasskuter said:
DuoSense® was N-trig’s last integrated pen and touch software before they were bought by Microsoft in 2015 so MS could use the technology on the Surface Pen. I checked the Windows Update Catalog and the latest driver listed for n-trig is for window 7 and dated 2011 Microsoft Update Catalog.

I am confused because the specs on your laptop shows you have a relatively new 10th gen cpu which would indicate to me that since N-trig Duosense has not been used on systems since 2015 some other touch technology driver would be used on your laptop.

I suggest that you contact HP support which will not be a pleasant experience but you just have to stay with it until you can get to someone who can help you.
Click to expand...
Thank you.
The pen says that uses "Latest N-trig technology" and wanted to give it a try.
After windows update the touch screen disappeared. Now only works with finger. I have some voltron next window driver 2006 for the touch screen.
Hp suggestions are fresh install.
 

My Computer

System One

  • OS
    Windows 11
Dru2 said:
Please be aware there are basically two types of "pens" for touchscreens - Active and passive. The laptop itself will determine which pen is supported and should be stated somewhere in the owner's manual. My Lenovo laptop only supports an active pen, NOT a passive pen.

Windows itself does not determine which pen the monitor supports, that's up to the manufacture and it's driver package.

Difference Between Active And Passive Stylus – Which is Better?
Click to expand...
Thank you.
I lost the touch screen after windows update.
I not 100% sure but i think should work with some of the basic active pens.
 

My Computer

System One

  • OS
    Windows 11
D777 said:
Thank you.
I lost the touch screen after windows update.
I not 100% sure but i think should work with some of the basic active pens.
Click to expand...
1) If the screen worked before you did the update, then it sounds like a driver, not a "pen" issue.
2) Your owner's manual should state which pens are supported.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 (Build 26100.3476)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX MERC 310) RX 7900XT
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1 X 1TB (OS) 2X TB, 1 X 1TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.
  • Operating System
    Windows 11 Pro 23H2 (Build 22631.4391)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon (Gen 12)
    CPU
    Intel Core Ultra 7 165U vPro® Processor
    Motherboard
    Vendor
    Memory
    32 GB LPDDR5X-6400MHz (Soldered)
    Graphics card(s)
    Intel Graphics
    Sound Card
    Onboard
    Monitor(s) Displays
    14" 2.8K OLED, Anti Reflection, Touch, HDR 500, 400 nits, 120Hz
    Screen Resolution
    2880 x 1800
    Hard Drives
    1 TB SSD M.2 2280 PCIe Gen4 Performance TLC Opal
    PSU
    Vendor
    Case
    Lenovo
    Cooling
    Vapor Chamber Cooling
    Mouse
    Touchpad: Haptic Touchpad
    Keyboard
    Backlit, Black with Fingerprint Reader and WWAN
    Internet Speed
    100MB
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    202. Build Your Own laptop.
    vPro Certified Model: vPro Enterprise
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