Solved Why do Dell owners have so many problems?

kelper said:

This thread was supposed to be about Dells, not Linux! GRRRRRRRRRRR.

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OK. Back to Dell.

Perhaps a good reason I don't have a problem with Dell is what I buy and how long I keep them.

I use only laptops and I only buy premium XPS models with premium specs. When I buy, I always add three years of Dell Premium Support. I never keep a Dell past its three-year premium support period, so I never have a Dell that's more than three years old.

Not everyone can afford a premium model, let alone extent the Warranty. Here in Greece we get two years minimum by Law. Acer used to be a value for money option. Of course we didn't expect the quality and support of Dell or HP. We just wanted to do our job. Some of the old bloatware I remember was trial Office, almost anyone would uninstall it and install some standalone Microsoft Office version. Trial McAfee antivirus. Hardly anyone would pay to activate it. Most would just remove it after it expired and install some free antivirus like Avira or Avast.

I dont think Dell has more problems then other OEM brands, HP, Asus, Acer.
I have had both Dell laptops, desktops and server.. and they all worked great.

I think the main problem can be that Dell might popup do to many have Dell's and its either user related problems... or it is low end models of Dell that has less reliable hardware.
This also goes for HP Asus etc etc. all brands has low end models to be able to reach those that hasn't a quadzillion dollars to spend on hardware.

Marie SWE said:

I dont think Dell has more problems then other OEM brands, HP, Asus, Acer.
I have had both Dell laptops, desktops and server.. and they all worked great.

I think the main problem can be that Dell might popup do to many have Dell's and its either user related problems... or it is low end models of Dell that has less reliable hardware.
This also goes for HP Asus etc etc. all brands has low end models to be able to reach those that hasn't a quadzillion dollars to spend on hardware.

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I think it's because Dell does things differently from other manufacturers and has non-standard firmware. But is just might be because they sell so many computers. I think Dell is probably outsold by cheaper brands today.

But Dell is mentioned far more often than all other brands together, in these forum threads.