Why Does My Computer Randomly Shut Off?


Ok, so my Asus Motherboard gives me the Q-code #33. Google says that means issue with RAM Sticks. I went from slot 1 and 3 to slots 2 and 4, but no change. I'm not sure, but I also think my GPU is going bad too. Took me over 30 minutes to do some rearranging inside the computer case just to get the computer to come back on again and show on the screen. The computer would boot just fine. I could hear it, but couldn't see anything.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 9 360000X 12-Core @ 3.80GHz
    Motherboard
    MSI X570 Gaming Plus
    Memory
    Corsair 32GB DDR4
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    eVGA 750w G+
    Case
    GAMDIAS White ATX Mid Tower Gaming Computer PC Case w/Tempered Glass
    Cooling
    AMD Wraith Prism
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 1800X @ 3.60Ghz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB
    Graphics card(s)
    AMD RX580
    Sound Card
    onBoard
    Monitor(s) Displays
    LG 27UK650-W 27", eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    PSU
    CORSAIR RM850
    Case
    NZXT Phantom White
    Cooling
    Liquid
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
If you are not prepared to troubleshoot, at the very least look in event viewer to see if there are clues. Also in reliability monitor.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
glasskuter said:
If you are not prepared to troubleshoot, at the very least look in event viewer to see if there are clues. Also in reliability monitor.
Click to expand...
The reliability monitor shows hardware issue, but doesn't say which hardware. As for the troubleshooting, my computer will freeze and shut down during those.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 9 360000X 12-Core @ 3.80GHz
    Motherboard
    MSI X570 Gaming Plus
    Memory
    Corsair 32GB DDR4
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    eVGA 750w G+
    Case
    GAMDIAS White ATX Mid Tower Gaming Computer PC Case w/Tempered Glass
    Cooling
    AMD Wraith Prism
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 1800X @ 3.60Ghz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB
    Graphics card(s)
    AMD RX580
    Sound Card
    onBoard
    Monitor(s) Displays
    LG 27UK650-W 27", eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    PSU
    CORSAIR RM850
    Case
    NZXT Phantom White
    Cooling
    Liquid
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
I'm back for this problem. . It never really stopped, but i'm back. . Trying to get Memtest86 to run, but it won't boot from the Flash Drive. . . I have my MBs Legacy set to disabled. . . The thing is, when I created the bootable Flash Drive for Memtest, it created like 2 other partitions on it. . Have no idea why either. . . .

NOTE I've replaced the PSU, and the GPU in the last 3 months or so. I know it's not those. . . I just need to test the Memory, CPU. . . I also think it might be the 3TB WD Red HDD that I have connected. A year or so ago, I ran tests on it, and it showed corrupted/damaged/bad sectors, so that could also be. . I have over 2TB worth of stuff on it that I don't want to lose. .
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 9 360000X 12-Core @ 3.80GHz
    Motherboard
    MSI X570 Gaming Plus
    Memory
    Corsair 32GB DDR4
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    eVGA 750w G+
    Case
    GAMDIAS White ATX Mid Tower Gaming Computer PC Case w/Tempered Glass
    Cooling
    AMD Wraith Prism
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 1800X @ 3.60Ghz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB
    Graphics card(s)
    AMD RX580
    Sound Card
    onBoard
    Monitor(s) Displays
    LG 27UK650-W 27", eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    PSU
    CORSAIR RM850
    Case
    NZXT Phantom White
    Cooling
    Liquid
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
I ram chkdsk on all drives. No errors, and shows no bad sectors (which I really don't believe that)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 24H2 v26100.3037
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built Myself in 2017
    CPU
    AMD Ryzen 9 360000X 12-Core @ 3.80GHz
    Motherboard
    MSI X570 Gaming Plus
    Memory
    Corsair 32GB DDR4
    Graphics Card(s)
    EVGA GeForce gtx 1660 Super
    Sound Card
    On Board
    Monitor(s) Displays
    2 X AOC 27" , PLANAR 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~ P34A60 512GB NVMe PCIe Gen3x4 M.2
    ~ 6TB Toshiba HDD
    ~ 6TB HDD (Backup)
    ~ SanDisk 250GB SSD
    ~ 2 X 1TB HDD
    ~~~~~~~~~~
    PSU
    eVGA 750w G+
    Case
    GAMDIAS White ATX Mid Tower Gaming Computer PC Case w/Tempered Glass
    Cooling
    AMD Wraith Prism
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    761Mbps (Download) / 692Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    *This is my Main Computer That I use*
  • Operating System
    Windows 11 Pro x64 24H2 v26100.2894
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 1800X @ 3.60Ghz
    Motherboard
    Asus Crosshair VI Hero
    Memory
    16GB
    Graphics card(s)
    AMD RX580
    Sound Card
    onBoard
    Monitor(s) Displays
    LG 27UK650-W 27", eMachine 22"
    Screen Resolution
    1920 X 1080
    Hard Drives
    250GB SSD
    PSU
    CORSAIR RM850
    Case
    NZXT Phantom White
    Cooling
    Liquid
    Keyboard
    Nulea RT05 Wireless Ergonomic
    Mouse
    Nulea MD280 Wireless Vertical Mouse
    Internet Speed
    752Mbps (Download) / 537Mbps (Upload)
    Browser
    Firefox
    Antivirus
    Malwarebytes
    Other Info
    I use this computer for photo/video editing and to track severe weather
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