Solved Why you should ignore unknown Bluetooth devices


spapakons

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Recently I noticed some unknown Bluetooth devices in Device Manager of my hybrid notebook/tablet Fujitsu Stylistic Q702. These were the NearbyServerSocket and the SMS/MMS device under the Other Devices. I decided to find drivers for these so I had all features of Bluetooth available. I used Snappy Driver Installer to install the missing drivers. Now there was no "other device" without drivers in Device Manager. BIG mistake! When later I tried to connect my JBL Charge 3 Bluetooth speaker I could not whatever I tried! I even tried to remove it and pair it again. It paired successfully but could not connect probably due to some conflicting Bluetooth device or protocol I had installed. As a last resort I uninstalled anything Bluetooth related in Device Manager clicking the box to also delete the drivers. I restarted my computer and reinstalled the official Broadcom BCM20702 Bluetooth driver nothing else. I just ignored the NearbyServerSocket and SMS/MMS devices this time. My JBL connected successfully. Even the volume and play/pause buttons worked that did not work before. So no more experiments. If Bluetooth is working fine, just forget about any unknown Bluetooth devices you see at Device Manager. If it works don't fix it!
 
Windows Build/Version
Windows 11 Pro v21H2 build 22000.832

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    Acer Extensa 5630EZ
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    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Acer Extensa 5630
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    4GB
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.521)
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    PC/Desktop
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    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
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    Asus P8H61 s1155 ATX
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    2x Kingston Hyper-X Blu 8GB DDR3-1600
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    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
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    Realtek HD audio (ALC887)
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    Sony Bravia KDL-19L4000 19" LCD TV via VGA
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    1440x900 32-bit 60Hz
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    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
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    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

idgat

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Snappy Driver Installer, or Snappy Driver Installer ORIGIN ? (there is a difference). Did it identify the missing driver specifically for that piece of named hardware ?

Still not convinced the error was caused by installing (missing?) drivers for hardware - are there drivers available from the device brand web site?
 

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spapakons

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Well for some reason my JBL speaker could not connect. The issue resolved when I removed all Bluetooth devices from Device Manager and reinstalled the official drivers. Since it works now, I would not risk installing the unknown devices again. The utility was Snappy Driver Installer if you want to try.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.978)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.521)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Try3

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idgat

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The utility was Snappy Driver Installer if you want to try.
Under NO circumstances would I try Snappy Driver Installer, that may be where your problems lie..

See my posts in this thread


 

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  • OS
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    Manufacturer/Model
    HP
    CPU
    Intel i5-9400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Monitor(s) Displays
    Samsung 32"
    Screen Resolution
    1920x1080
    Hard Drives
    2 x 1TB SSDs
    Internet Speed
    Classic Australian w.a.p.
    Antivirus
    KIS

hdmi

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700fdcdfef87109c6aae0489cc18263d3d5140ea680329610141ff7fe1ec8afe.jpg


 

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spapakons

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Don't worry, I have used Snappy before. To avoid trouble just install only the missing drivers (green color). Avoid updating existing drivers (blue color), especially the chipset drivers. Stay clear from the chipset drivers or you are asking for trouble.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 64-bit (build 22000.978)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.521)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Dru2

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Recently I noticed some unknown Bluetooth devices in Device Manager of my hybrid notebook/tablet Fujitsu Stylistic Q702. These were the NearbyServerSocket and the SMS/MMS device under the Other Devices.
If you're talking about this, there's absolutely no issue!
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 (22000.795)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
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    Logitech Craft
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    Logitech MX Master 3
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    500mb Download. 11mb Upload
    Browser
    Microsoft Edge Chromium
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    Windows Security
    Other Info
    System used for gaming, photography, audiophile media center, work.
  • Operating System
    Win 11 Pro Dev 22H2 (build 25140.1000)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
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    laptop
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    laptop
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    Laptop cooling
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    Logitech MX Anywhere 2S
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    Laptop
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    100MB
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    Edge Chromium
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    Windows Security
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