Wifi gone on one computer


Jacee

Jacee

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Windows 11 Home 25H2 26200.8524
Two days ago, out of the blue, my wifi quit working on one HP computer. Two other HP's work fine. I did an HP diagnostics test on the wifi module and it failed.
This computer is a year and a half old! Has anyone ever had to replace a wifi card, was it fairly easy and did it work?
Was there ever a question about legitimacy after replacing that piece of hardware?

My wifi is Quantum Fiber

Thanks for all help!
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
  • Operating System
    Updated Windows 10 to 11 25H2 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
    Other Info
    #3 System: HP laptop Windows 25H2 11Pro 26200.7840

My Computer

System One

  • OS
    Windows 11 25H2 (OS Build 26200.8524)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G
    Motherboard
    64-bit operating system Dell 0XMF7W
    Memory
    12GB
    Graphics Card(s)
    Intel R Iris R XE Graphics family
    Sound Card
    Cirrus Speakers High Definition Audio
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB
    Case
    cheap
    Mouse
    Logitech wireless mouse
    Internet Speed
    16 Mps download
    Browser
    Google Chrome
    Antivirus
    Security: Microsoft Defender & Malwarebytes Premium (with browser guard)
    Other Info
    Dell model: Inspiron 15 3511

My Computer

System One

  • OS
    Windows 11 25H2 (OS Build 26200.8524)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    Processor: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40G
    Motherboard
    64-bit operating system Dell 0XMF7W
    Memory
    12GB
    Graphics Card(s)
    Intel R Iris R XE Graphics family
    Sound Card
    Cirrus Speakers High Definition Audio
    Monitor(s) Displays
    Generic PnP monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe 670p SSDPEKNU512GZ NVMe I NTEL 512GB
    Case
    cheap
    Mouse
    Logitech wireless mouse
    Internet Speed
    16 Mps download
    Browser
    Google Chrome
    Antivirus
    Security: Microsoft Defender & Malwarebytes Premium (with browser guard)
    Other Info
    Dell model: Inspiron 15 3511
Jacee said:
I did an HP diagnostics test on the wifi module and it failed.
This computer is a year and a half old!

Thanks for all help!
Click to expand...
No (extended) warranty ?
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
If it's a PC, changing wifi adapter is a snap. Little bit more difficult in a laptop because of disassembly but still not hard. With how good usb wifi adapters work these days, if my wifi adapter goes out I just pay $15 for one of these with which I get a stronger wifi signal than I do with my others that have internal adapters.
We have 2 PCs in this house that were not equipped with wifi and I use this in both of them.
TP Link usb wifi
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
glasskuter said:
If it's a PC, changing wifi adapter is a snap. Little bit more difficult in a laptop because of disassembly but still not hard. With how good usb wifi adapters work these days, if my wifi adapter goes out I just pay $15 for one of these with which I get a stronger wifi signal than I do with my others that have internal adapters.
We have 2 PCs in this house that were not equipped with wifi and I use this in both of them.
TP Link usb wifi
Click to expand...
The PC is a desktop. I'll look at your link! Thanks.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
  • Operating System
    Updated Windows 10 to 11 25H2 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
    Other Info
    #3 System: HP laptop Windows 25H2 11Pro 26200.7840
@remover....I've tried your suggestions. Unfortunately didn't work for me.
 

My Computers

System One System Two

  • OS
    Windows 11 Home 25H2 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
  • Operating System
    Updated Windows 10 to 11 25H2 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
    Other Info
    #3 System: HP laptop Windows 25H2 11Pro 26200.7840
If you choose to replace the internal wifi adapter, go to HP, select support, enter your serial #, it will pull up your device. You can download the maintenance manual for your device that will tell you how to remove and replace the wifi adapter.. But really, usb is the way I would go. Just disable your current adapter in device manager before you plug in the usb one.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
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