Solved Will an ASUS ProArt 238Q monitor work with W11?

chiropterist · Mar 24, 2024

Previously I used it with W7.

Scott · Mar 24, 2024

Shouldn't be an issue. Just use the same display cable you used with W7.

bobkn · Mar 24, 2024

Sure, if you can connect to the graphics output of the PC. As it has HDMI, D Sub (VGA), DVI-D, and DsiplayPort inputs, that covers most PCs.

ProArt PA238Q | Monitors | ASUS

ASUS PA238Q Professional Monitor is equipped with IPS panel that offers 178° of vertical and horizontal viewing angle. Each PA238Q is factory-calibrated for excellent color fidelity and features ASUS-exclusive QuickFit Virtual Scale. DisplayPort, HDMI, and four USB ports are also supported.

www.asus.com

The "drivers" for it only list support through Windows 8. (Get the 64 bit version.)

ProArt Display PA238Q｜Monitors｜ASUS Middle East

The goal of the ASUS ProArt display series is to offer the most advanced technologies to power the imaginations of creators everywhere. With features such as mini-LED backlights, OLED displays, and ASUS Smart HDR technology, ProArt monitors are the solution for creating masterpieces.

www.asus.com

But as they mainly include an ICM (color management profile) for the monitor, they should be OK under 11. Just expand the ZIP file. right click on the .inf file, and choose "install".

chiropterist · Mar 24, 2024

Thanks for your prompt reply. I ask because when I turn on monitor, I get "HDMI no signal" and monitor goes to sleep. Now what, please.

bobkn · Mar 24, 2024

chiropterist said:
Thanks for your prompt reply. I ask because when I turn on monitor, I get "HDMI no signal" and monitor goes to sleep. Now what, please.

The information that you provide is limited.

Are you connecting the PA 238Q to the Gateway DX4870-UB318? (That PC is roughly 10 years old. Gen3 Intel CPU.)

There's a downloadable manual for the PA328Q.

ProArt Display PA238Q｜Monitors｜ASUS Middle East

The goal of the ASUS ProArt display series is to offer the most advanced technologies to power the imaginations of creators everywhere. With features such as mini-LED backlights, OLED displays, and ASUS Smart HDR technology, ProArt monitors are the solution for creating masterpieces.

www.asus.com

I suggest pressing the input select button on the PA328Q to manually select the HDMI input. (It's the second button, from the bottom.)

If that doesn't work, you could try clearing the CMOS.

One possible (but unlikely) explanation: if a discrete graphics card has been added to the DX4870-UB318, it probably disables the graphics outputs in the rear I/O panel. Connect the HDMI cable to the graphics card.

chiropterist · Mar 24, 2024

@Scott, I was using a DVI cable, but the PC only has VGA & HDMI connectors.

@bobkn, Yes I'm trying to connect these devices; the monitor is about the same vintage as the PC. I'm looking for other HDMI & VGA cables in case the one I'm using is bad. I'm not sure how much I can do without a monitor though (I'm writing on my phone at the moment). After I check the cables I'll be back. Thanks

chiropterist · Mar 24, 2024

@Scott, I was using a DVI cable, but the PC only has VGA & HDMI connectors.

@bobkn, Yes I'm trying to connect these devices; the monitor is about the same vintage as the PC. I'm looking for other HDMI & VGA cables in case the one I'm using is bad. I'm not sure how much I can do without a monitor though. I'm writing on my phone at the moment.

(Two hours later) Brand new HDMI cable, still no signal. I'm going to keep looking for a VGA cable.

bobkn · Mar 24, 2024

Have you manually set the monitor to use its HDMI input?

(Button on the lower right front. The second one from the bottom.)

I wouldn't expect it to be necessary, but I've never used HDMI. (Always DisplayPort.)

chiropterist · Mar 25, 2024

Yes, I did. I'm still looking for that elusive VGA cable. That way, if all else fails, I might be able to attach one of the ancient monitors sitting in my basement.

bobkn · Mar 25, 2024

chiropterist said:
Yes, I did. I'm still looking for that elusive VGA cable. That way, if all else fails, I might be able to attach one of the ancient monitors sitting in my basement.

That might be useful in checking the BIOS settings in that old PC.

Good luck.

Berton · Mar 25, 2024

A few years ago a client was moving and rather that take it with her she left me an ASUS VE276 27" monitor. Because it works with the afore-mentioned 4 types of inputs I've kept it, works fine with Win11 and Win10. I've used it a couple times to recover broken Notebooks [one by lightning hitting house and other by child stepping on it] by using the HDMI connection and keep it for a backup, it won't fit my regular space that can only handle my 24" Dell.

I should have mentioned the monitor has a button near the power button for changing the input choice between the 4 types.

chiropterist · Mar 25, 2024

bobkn said:
That might be useful in checking the BIOS settings in that old PC.

Good luck.

chiropterist · Mar 25, 2024

@bobkn, Yes, but how can I check the BIOS settings without a functioning monitor?

In further news, I connected the W7 monitor with a W7 HP 250 G3 Notebook PC. They are communicating. Could this mean that the difference in OSs is the problem (just a thought)?

And seriously folks, just how do I use a desktop PC without a monitor?

bobkn · Mar 26, 2024

chiropterist said:
@bobkn, Yes, but how can I check the BIOS settings without a functioning monitor?

In further news, I connected the W7 monitor with a W7 HP 250 G3 Notebook PC. They are communicating. Could this mean that the difference in OSs is the problem (just a thought)?

And seriously folks, just how do I use a desktop PC without a monitor?

Sorry if I wasn't clear.

I meant that if you could connect another monitor, it might allow you to see what the BIOS settings are like. However, if you don't have a VGA cable on hand, I'm not optimistic that you'll make progress that way.

I doubt very much that Windows 11 is an issue.

I'm confused. How did you install 11 on the machine? Usually, that is done with a monitor attached and working.

chiropterist · Mar 28, 2024

Success! I found a VGA cable and now I'm in business.
@bobkin, thanks for all your help. Someday I'll try to figure out why the HDMI connection doesn't work, but it will be much easier now that I have a working monitor.

bobkn · Mar 28, 2024

I'm glad that it works with the VGA cable, although I'd prefer a digital connection.

I have almost never used an HDMI cable, and can't guess what's causing your issue.

I still wonder how you set up 11 on that old PC without using a monitor. (Boot drive swap from another machine?)

chiropterist · Mar 28, 2024

@bobkn, I bought it with W11 already installed, and it's the newest piece of hardware I own (except for my network setup). BTW: why John William Strutt?

bobkn · Mar 28, 2024

chiropterist said:
@bobkn, I bought it with W11 already installed, and it's the newest piece of hardware I own (except for my network setup). BTW: why John William Strutt?

A box with an I5-3330 (2012) is your newest PC? Could be worse, I suppose.

Lord Rayleigh was a Nobel prize winning physicist of the late 19th and early 20th century. He made major contributions to optics (Rayleigh scattering, Rayleigh diffractions, etc.).

I'm an ex-optical engineer (not a physicist).

chiropterist · Mar 29, 2024

***SUCCESS*** I unplugged the VGA cable and my monitor now works on HDMI. Thanks to @bobkn for sticking with me.

@bobkn, Yes it could be (and has been worse). Prior to this "new" pc I had a W7 box, which I was trying to switch over to Linux, so I was using the built-in admin account. In the process, I ended up with ransomware (despite all kinds of security in place), which bricked the computer. So when I found a used machine with W11 that I could afford I bought it and it's totally serviceable for my needs.

bobkn · Mar 29, 2024

Your experience will cause me to avoid HDMI in the future (for computer to monitor connections, not AV gear).

To an engineer, there's nothing quite like having every component being healthy, but the system fails to work.

Solved Will an ASUS ProArt 238Q monitor work with W11?

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